Hanmer Springs Retreat

Very helpful at checkin , great room , excellent view and a very good breakfast

Actually it was very pleasant, very clean. Tea & coffee making facilities, no slippers. Clean bathroom & towels . The Philippino gentleman on the Reception was very pleasant, polite and helpful. It’s on the edge of town but you can easily walk into the Centre to the shops, cafes, restaurants & hot pools so it’s no problem. It was super quiet too. No complaints and they even leave you a cookie with the tea’s & coffees. Easy parking also.

When we arrived there was no one in reception except a note saying they would be 5 minutes. This turned into slightly longer, however when the manager arrived he was full of apologies and explained the delay. Extremely sorry and compensated us accordingly. Would be more than happy to recommend this accommodation

The location is a little outside of the town however it’s only a short walk away. The rooms are spotless and there was tea/ coffee etc. Heater in the bathroom too and heated radiator. Strong shower pressure. No conditioner for hair but body wash, shampoo and body lotion. So overall I felt the room was good and within expectations. Breakfast was horrendous. We paid extra for it and to be honest it’s not worth any fee. The cheapest of processed ham, a bowl of salad, brown pieces of apple, sugary odd cake, cereal and filtered coffee. We travel a lot and I’ve never seen a breakfast like it. I complained and they said they only serve western continental breakfast. This was rubbish cheap thrown together breakfast. No croissants or barrista coffee, no boiled eggs, no decent cut meats. Go to the town for breakfast… we got a lovely breakfast muffin with egg, bacon etc and a fresh cappuccino for $9.99 in the Log Cabin.

It’s a really nice and quiet place. The service was great as well. What we love the most was the view outside the retreat! We had a great stay!

Nice and clean, good service calling an hour before reception closed