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Verifierade recensioner
Läge och interiör8.4
Bekvämligheter8.0
Service8.8
Renlighet8.9
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Alla recensioner(9)
Positiva recensioner(7)
Recensioner med foton/video(2)
Negativa recensioner(2)
Gästanvändare
Fyrbäddsrum med utsikt
Bodde på dec. 2023
Res med vänner
1 recension
10.0/10
Enastående
Publicerades 3 feb. 2024
Super clean and super comfy bed! Spacious and all the staff are helpful. Will definitely book this again when I go back to Hanoi! Worth every penny!
Översätt
Erick Firmansyah
Fyrbäddsrum med utsikt
Bodde på dec. 2023
Familj
4 recension
9.5/10
Otroligt
Publicerades 15 jan. 2024
Spacious room for the 5 of our family, 3 adults 2 children.
the receptionis Mint, is really helpfull. hers english is excellent, she also help us to arrange the trip to Sapa.
We'll be return to this hotel on our next visit to Hanoi.
Översätt
Eskimo66
Bodde på feb. 2023
Ensamresenärer
2 recension
9.0/10
Utmärkt
Publicerades 18 mars 2023
Good location, great service, okay breakfast. However, I stayed on the 4th floor but can smell food (possibly from the hotel’s breakfast preparation) and hear noises (from cleaning of the nearby rooms) since early morning every day.
Översätt
Svar från boendet: On behalf of the whole team, I would like to thank you very much for choosing to stay at our hotel on the recent trip. As a long-term commitment, we will keep on trying our best to help make your trip to Hanoi a most comfortable & memorable one. We thank you once again for your patronage and look forward to seeing you soon. Lily(ms.)
Linh
Superior-dubbelrum
Bodde på maj 2023
Ensamresenärer
2 recension
10.0/10
Enastående
Publicerades 23 juni 2023
Amazing service with greatly friendly staff. My number one choice to stay in Hanoi.
Översätt
Svar från boendet: Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.
Mona27
Superior-dubbelrum
Bodde på juni 2023
Res med vänner
2 recension
10.0/10
Enastående
Publicerades 14 juli 2023
Good!!!!
Từ phòng ốc - đến lễ tân và chủ bảo vệ đều ok và thân thiện cực luôn!!!
Thích nhất là các bạn lễ tân, bạn nào cũng niềm nở take care khách.
Sẽ quay lại nhiều lần!!!
Svar från boendet: 對於您的經歷,我深表歉意。請注意,我已通知您,房間內沒有吸煙標誌。所有預訂均禁止吸煙。你抽煙,我們不得不關門 1 天來消除氣味。我們試圖在入住前警告您,但您故意違反,迫使我們罰款
light夏日
Deluxe-dubbelrum
Bodde på nov. 2023
Par
3 recension
10.0/10
Enastående
Publicerades 8 jan. 2024
飯店非常的好
衛浴間、點心、冰箱、冷氣都無話可說的好~
Översätt
Gästanvändare
Bodde på mars 2024
Annat
10.0/10
Enastående
Publicerades 1 apr. 2024
The staff at KeyPad Hotel were absolutely wonderful! From check-in to check-out, they were attentive, friendly, and went above and beyond to ensure a pleasant stay. Whether I needed assistance with my room or recommendations for local attractions, they were always eager to help with a smile. The service was top-notch and truly made my experience at XYZ Hotel memorable. Highly recommend for their exceptional staff and service!