The Cosy Inn Hanoi

The Cosy Inn Hanoi recensioner

The Cosy Inn Hanoi

22 / 22 P. Lương Ngọc Quyến, Hàng Buồm, Quan Hoan Kiem, Hanoi, VietnamVisa hotellinformation
The Cosy Inn Hanoi
The Cosy Inn HanoiThe Cosy Inn HanoiThe Cosy Inn Hanoi
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Gästrecensioner

9.0/10
Utmärkt
111 recension
Verifierade recensioner
Läge och interiör9.2
Bekvämligheter8.5
Service9.5
Renlighet9.0
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Alla recensioner(111)
Positiva recensioner(108)
Recensioner med foton/video(43)
Vänlig personal(50)
Utmärkt vistelse!(33)
Utmärkta rum(21)
Utsökt frukost(19)
Praktiskt läge(14)
Utmärkt valuta för pengarna(12)
Utmärkt för affärsresor(7)
Ligger i centrum(7)
Negativa recensioner(3)
Kanako BANDO
Standarddubbelrum
Bodde på dec. 2023
Ensamresenärer
11 recension
3.0/10
Publicerades 29 jan. 2024
Dubbelbokat och placerat på ett annat hotell. Tyvärr är duschen på hotellet trasig.
KälltextÖversatt av Google
Svar från boendet: Kära värderade kund, Vi tackar så mycket för att du delat din upplevelse med andra resenärer här angående din senaste vistelse på The Cosy Inn Hanoi. Vi är mer än glada att läsa att du trivdes hos oss. Vi kan vara försäkrade om att dina komplimanger har vidarebefordrats till hela teamet. Tack för din vänliga rekommendation och vi ser verkligen fram emot att välkomna dig tillbaka snart. Med vänliga hälsningar, The Cosy Inn Hanoi-teamet
Gästanvändare
Standarddubbelrum
Bodde på juni 2023
Res med vänner
1 recension
5.0/10
Publicerades 1 aug. 2023
Jag hade bokat en 4-nätters vistelse på hotellet, men hotellet överbokade sista natten, så en dag var rummet fullbokat och jag kunde inte sova. De berättade om detta tidigt på morgonen den dagen jag checkade ut, så jag bara gick därifrån utan att veta någonting. Även om de erbjöd återbetalning, verkade detta inte rätt. Alla, var vänlig notera.
KälltextÖversatt av Google
Svar från boendet: Kära gäst, Jag är mycket glad att höra att du hade en bra tid på vårt hotell. Ankomst som gäst - lämna eftersom vår familj är vår högsta arm och allt vi gör på grund av detta. Tack så mycket för att du valde och bodde på vårt hotell och vi ser fram emot att välkomna dig tillbaka till vårt hotell snart. Med vänliga hälsningar, Cosy inn Hanoi-teamet
Standarddubbelrum
Bodde på okt. 2023
Affärsresenärer
7 recension
2.0/10
Publicerades 25 dec. 2023
Skam för en stadsresa
KälltextÖversatt av Google
Svar från boendet: Vi tackar så mycket för ditt vänliga meddelande
Gästanvändare
Standarddubbelrum
Bodde på feb. 2025
Par
11 recension
9.0/10
Utmärkt
Publicerades 11 mars 2025
The staff, Tracy is very friendly, helpful & patient. She is very pretty too. We complained about the sink fly in the room. She sent housekeeper to check in it immediately. Location is good. Many street food outside the hotel. Most places of interest are walking distance.
Översätt
Svar från boendet: Dear Valued Guest,We thank you so much for writing us such a great review on How wonderful to read that you were satisfied with the excellent service, the attentiveness of the location of our hotel. We are delighted that you had a wonderful stay with us. Meeting the needs of our guests and knowing they have enjoyed their stays are our greatest rewards.We thank you for giving us the honor to host you at our hotel and we look forward to welcoming you back in the near future.Best regards,The Cosy inn Hanoi Team
Gästanvändare
Superior-dubbelrum
Bodde på apr. 2025
Par
16 recension
7.5/10
Publicerades 15 maj 2025
the location is right in the middle of old quarter, a little difficult to spot if you come at night because its located inside the small alley of the busy beer street.  the room is spacious.  the staffs are great.  the only down side is we got our money stolen at the spa that hotel recommended (not hotel’s fault though)  i suggest to be careful if you plan on going to spa.
Översätt
Svar från boendet: Dear Valued Customer, We sorry for the inconvenience caused by the recent service issue during your stay at The Cosy Inn Hanoi. Our team encountered that affected the quality of our service. We will find the solution for this issue. Have a nice dayThe Cosy Inn Hanoi
Daniela888
Standarddubbelrum
Bodde på apr. 2025
Par
26 recension
9.5/10
Otroligt
Publicerades 11 maj 2025
The hotel is located right in the centre but a small alley. Even if the area is very noisy, the room is ok. We heard some from construction but the noise from the bars cannot be heard. The staff is super nice and very helpful with whatever you need. The breakfast was good too. The rooms are comfortable, clean and funcional (which is not always the case in Vietnam) but quite small, which is normal for Hanoi, I guess.
Översätt
Svar från boendet: Dear Valued Guest,We thank you so much for writing us such a great review on How wonderful to read that you were satisfied with the excellent service, the attentiveness of the location of our hotel. We are delighted that you had a wonderful stay with us. Meeting the needs of our guests and knowing they have enjoyed their stays are our greatest rewards.We thank you for giving us the honor to host you at our hotel and we look forward to welcoming you back in the near future.Best regards,The Cosy inn Hanoi Team
Gästanvändare
Superior-dubbelrum
Bodde på jan. 2025
Par
1 recension
10/10
Enastående
Publicerades 17 feb. 2025
Small and really cozy and sweet hotel in the most historical part of Hanoi. It is not big and our room was rather small, but gives the atmosphere of the old city. They have all necessary service - good breakfast, can order taxi to the airport, change money, help with city tour and others. Probably people can have difficulties with finding its location, so better to use google maps. If you come by taxi from the airport, maybe you will need to walk down the street for 2-3 minutes from the car to the hotel, because streets here are very narrow and crowded. Inspite of uproar outside, the hotel was very quiet inside.
Översätt
Svar från boendet: Dear Valued Guest,We thank you so much for writing us such a great review on How wonderful to read that you were satisfied with the excellent service, the attentiveness of the location of our hotel. We are delighted that you had a wonderful stay with us. Meeting the needs of our guests and knowing they have enjoyed their stays are our greatest rewards.We thank you for giving us the honor to host you at our hotel and we look forward to welcoming you back in the near future.Best regards,The Cosy inn Hanoi Team
Sin0210
Deluxe Dubbel/Tvåbädds Rum
Bodde på dec. 2024
Familj
19 recension
9.5/10
Otroligt
Publicerades 14 feb. 2025
The location is great, just located in the old town and there are a lot of the bar & restaurant around this area, within walking distance. The room is clean and the staff is nice. Highly recommended due to good value for money.
Översätt
Svar från boendet: Dear Valued Customer, We apologize for the inconvenience caused by the recent service issue during your stay at The Cosy Inn Hanoi. Our team encountered that affected the quality of our service. We will find the solution for this issue. Have a nice day The Cosy Inn Hanoi
Than Win
Superior-dubbelrum
Bodde på dec. 2024
Par
1 recension
10/10
Enastående
Publicerades 3 feb. 2025
True to its name, this hotel is really cozy! One of the best budget hotels we’ve stayed at—clean, spacious, and newly renovated. The price is very reasonable, and the staff are helpful with great communication. The breakfast was good, and the location is perfect for exploring Hanoi. They even kept our luggage for long hours while we went on our Halong Bay trip, which was very convenient. Highly recommended!
Översätt
Svar från boendet: Dear Valued Guest, We thank you so much for writing us such a great review on How wonderful to read that you were satisfied with the excellent service, the attentiveness of the location of our hotel. We are delighted that you had a wonderful stay with us. Meeting the needs of our guests and knowing they have enjoyed their stays are our greatest rewards. We thank you for giving us the honor to host you at our hotel and we look forward to welcoming you back in the near future. Best regards, The Cosy inn Hanoi Team
Tom
Superior-dubbelrum
Bodde på nov. 2024
Par
72 recension
8.5/10
Mycket bra
Publicerades 15 dec. 2024
We loved how close the location was to Old Quarter, it's easy to miss as it's in a little alley. However, the electricity was cut on our first day which made our stay slightly less pleasant but no fault of the hotel.
Översätt
Svar från boendet: Dear Valued Customer, We apologize for the inconvenience caused by the recent service issue during your stay at The Cosy Inn Hanoi. Our team encountered that affected the quality of our service. We will find the solution for this issue. Have a nice dayThe Cosy Inn Hanoi
Gästanvändare
Superior-dubbelrum
Bodde på okt. 2024
Par
10 recension
10/10
Enastående
Publicerades 22 nov. 2024
It was very fun) If you want to stay in touch with central place and history, this is definitely best choice!)
Översätt
Svar från boendet: Dear Valued Customer, Thank you so much for your positive feedback following your lovely stay with us at The Cosy inn Hanoi. We are truly grateful for your feedback and thank you very much for sharing your experience at our hotel. And thank you so much for your mention about our service, our location, and we are very happy to hear that you loved our breakfast as well. We are always be aware how to serve our Guest and bring to them the memorable trip as we did with you. We are looking forward to welcoming you back to The Cosy Inn Hanoi in the near future Best Regards The Cosy inn Hanoi Team
Matvey Zhuravel
Superior-dubbelrum
Bodde på mars 2024
Par
13 recension
10/10
Enastående
Publicerades 28 apr. 2024
A short alley from beer street, meaning close to everything in old quarter. However, very quiet. Comfortable despite miniature area. Terrific rooftop restaurant where a tasty and quite enough breakfast is served. The stuff is great, always helpful and looking genuine:) especially at breakfast. The downside is the bed; too sturdy, more like hard sofa than bed. But apart from that is A+ :)
Översätt
Svar från boendet: Hi Valued Customer,Thank you very much for your comment! We value every feedback given by our lovely guests as they are the reason we set our high standards for. It is great that you have a memorable time at The Cosy Inn Hanoi Hotel. We are very proud of our personalized service. I will share your comment with my team to recognize their efforts.Thank you again and we are looking forward to welcoming you back soon.Kind regards,The Cosy inn Hanoi Hotel team
The world is playground
Superior-dubbelrum
Bodde på okt. 2023
Ensamresenärer
8 recension
9.5/10
Otroligt
Publicerades 21 nov. 2023
The place is cozy and staff is nice! The entrance is a bit hard to find but all good with the rest!
Översätt
Svar från boendet: Dear Valued Customer, We thank you so much for sharing your experience with other travelers here regarding your recent stay at The Cosy Inn Hanoi. We are more than happy to read you enjoyed your stay with us. Please be assured that your compliments have been passed on to the entire team.Thank you for your kind recommendation and we are looking very much forward to welcoming you back very soon.Best regards,The Cosy inn Hanoi Team
Praveen Deshan
Superior-dubbelrum
Bodde på mars 2024
Par
7 recension
8.5/10
Mycket bra
Publicerades 23 apr. 2024
Hard to find the location initially. It’s located in a small alley right next to a club. Room was very clean but tiny. Breakfast was amazing. Overall good experience.
Översätt
Svar från boendet: Dear Our Customer,We recently discovered an error in our service , leading to your unhappiness We understand the importance of the good service regret any confusion this may have caused.Hope to be serviced you in the futureThe Cosy Inn Hanoi
Imaniac
Standarddubbelrum
Bodde på aug. 2023
Res med vänner
23 recension
9.0/10
Utmärkt
Publicerades 6 okt. 2023
The hotel is located in the heart of the old town, with Ole ty of restaurants around. The room is small and simple, but it's modern and mostly clean, though there were quite a few ants. One of the best parts of the hotel is the staff. They are all so very nice and helpful.
Översätt
Svar från boendet: Your Warmest RegardsThe Cosy inn Hanoi Team Dear Valued Guest,We thank you so much for writing us such a great review on How wonderful to read that you were satisfied with the excellent service, the attentiveness of the location of our hotel. We are delighted that you had a wonderful stay with us. Meeting the needs of our guests and knowing they have enjoyed their stays are our greatest rewards.We thank you for giving us the honor to host you at our hotel and we look forward to welcoming you back in the near future.Best regards,The Cosy inn Hanoi Team