Hanoi Calido Hotel

Pros: 1) Staff can communicate well in English and they are helpful. 5 stars for their service 2) Walking distance to Train Street 3) Some Michelin restaurants is quite near from the hotel 4) Airport transfer, day trip is available 5) A list of nice food/places was given upon check in Cons: 1) No toiletries provided on the first night 2) Room and bedsheet is dusty on first night but room cleaner do not change it on 2nd day too until I have requested it 3) Water pressure is very slow 4) Noisy as near to morning market 5) Aircond sound is loud at night Neutral 1) Simple breakfast upon order

I would totally recommend this hotel. The room is exactly looked like the pictures. Very strategic location, near to the touristy place such as the train street, many good food reachable within walking distance, even jazz and speakeasy bars. But most importantly I would recommend because all staffs and service were top notch!!! I booked 1 month in advanced and need to make certain arrangements due to my itinerary. I found their WhatsApp contact from Trip and they were very helpful, fast-response, and solutive to make sure I have a pleasant trip. Also, when I needed to leave early for a day trip, they even offered us to pack up some pancakes, bananas, and water because the breakfast service was not started yet. Thank you so much Calido Hotel! Looking forward to come back on my next visit!

The hotel was just nice and is conveniently located near Hanoi Train Street. The staff were pleasant and very accommodating. I’d suggest breakfast offered to have few more options other than banh mi, soup and pancakes. Our room also needed a little cleaning especially the toilet (seat cover is spoiled) and the shower head has hard water stains. We only stayed there for a night so we didn’t mind. Otherwise our stay was okay for the hotel budget.

The hotel is good, in the very center of the old quarter, there are 24-hour shops (Circle K) and proven good restaurants around (MET). The staff is very friendly. For breakfast, they offer one of three dishes: fried eggs, a pancake with banana and traditional Vietnamese noodles or soup (changes from day to day). Also we ordered a transfer to and from the hotel, everything went well. But there are small ants all over the room, especially on the bed. There are a lot of them. If you leave an ice cream package near the trash can overnight, be prepared to find it full of ants in the morning. These ants also bit me several times. This is what spoiled our stay at the hotel. Also, despite the newness of the room stock, almost all the plumbing is in unwashable stains. Also, be prepared that the tour bus will not be able to enter the hotel street, it is very narrow. Despite all the advantages, I cannot recommend this hotel for accommodation.

Staff was very helpful he help us to plan us our day trip by suggesting nerby place ..room was ok with decent breakfast.. walking distance to train street and lake

Location is very nice. Two minutes walk to 28 train street. If you book a room no higher than the third floor. We had a room on the 5th floor. The water pressure is weak.