Westlake Pearl Apartment & Hotel - by Pegasy Group

property was well maintained and highly accessible, staff was very helpful as well

The room is like a studio apartment with attached kitchen.. There's also simple breakfast served on top of the apartment building overlooking the west lake

The location was very convenient, and near a lot of beautiful cafes. The staff were very kind and accommodating. Great service and a great apartment for short term to long term stay.

This hotel is amazing, first of all, the team of the hotel is very outstanding. Especially Hanna she work in the front desk. She assist extra mile. To make sure everything in order and make sure the stay feels like 5 star luxury. Been staying more than a month. Everything is superb.

It has been a long time I visited Hanoi. I chose this hotel due to its location. It is very centrally located in the Westlake area. They also serve breakfast. The room was big and fully equipped, sparkling clean. I would definitely come back next time

It was a really bad experience with balcony covered by wall and even changed room after on the first night, there is blockage too. It was so noisy start from in the morning 7am onwards, many people walking around and construction is going on too. Bang bang bang all the time in the morning. The door just too low quality that won’t block any sound from outside. Hotel told me to wait and change room. I waited from 1040 till 1315 with 8 calls to rush them but none responded. Until I am leaving and cancel the night, then they start to arrange change room. But I have left for Pullman. So angry. Ruin my sleep and morning! I will never be here again! Such a disappointment.