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Verifierade recensioner
Läge och interiör9.2
Bekvämligheter9.3
Service9.5
Renlighet9.5
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Alla recensioner(87)
Positiva recensioner(86)
Recensioner med foton/video(22)
Rent och städat(24)
Utmärkt service(19)
Utmärkt vistelse!(16)
Utmärkta rum(14)
Utsökt frukost(10)
Utmärkt läge(8)
Negativa recensioner(1)
SamHakosem
Superior-rum i kingsize
Bodde på mars 2025
Ensamresenär
5 recension
9.0/10
Utmärkt
Publicerades 23 apr. 2025
One of the best hotels in Hanoi I have ever e stayed in . Excellent breakfast and a nice dining room . But the quality of the guest is low very low noisy selfish and dirty . ( Indians and Africans ) the room I had was big and decorated with great taste. The location is lovely a bit out of noisy old quarters . I love staying there and I’ll be back as soon as I’ll be back in Hanoi .
Översätt
Svar från boendet: Thank you for your kind words and for sharing your experience with us.We are thrilled to hear that you enjoyed our breakfast, the spacious room, and the tasteful decoration, as well as the hotel’s peaceful location. We truly appreciate your positive feedback and are glad to know that you will return when you’re back in Hanoi.Regarding your comments on the guest experience, we take all feedback seriously and will continue to ensure a pleasant and respectful environment for all our guests. Your satisfaction is of the utmost importance to us, and we are committed to improving our services.We look forward to welcoming you back in the near future!
Rangers Everywhere
Superior-rum i kingsize
Bodde på jan. 2025
Annat
2 recension
9.5/10
Otroligt
Publicerades 19 feb. 2025
The hotel is provided exceptional service, offering complimentary amenities such as adapter borrowing, fantastic breakfast and complimentary room upgrades upon availability (by using Trip.com). While the hotel is located a 20-minute walk (or a 5-minute drive by Grab) from the lake (old street), its attentive hospitality and thoughtful conveniences ensure a comfortable and memorable stay for guests.
Översätt
Svar från boendet: Thank you for your wonderful review! We're so glad to hear that you enjoyed the complimentary amenities, breakfast, and the room upgrade. It’s great that our location worked well for you, and we're thrilled that our hospitality helped make your stay comfortable and memorable. We hope to have the pleasure of welcoming you back for another fantastic experience soon!
D
Rum Premier med utsikt över staden(king size-säng)
Bodde på dec. 2024
Par
13 recension
10/10
Enastående
Publicerades 3 feb. 2025
Very nice hotel. Friendly and helpful staff, qiuet and clean room. 300m far from the park. Nearby many restaurants.
Översätt
Svar från boendet: Thank you for your kind words! We're so glad you had a pleasant stay and enjoyed the helpful staff, clean rooms, and the location near the park. We hope to welcome you back soon!
Gerhard Ede
Rum Premier med utsikt över staden(king size-säng)
Bodde på nov. 2024
Par
22 recension
10/10
Enastående
Publicerades 8 jan. 2025
Very good location and good price/quality relation
Översätt
Svar från boendet: Thank you for your feedback! We're glad to hear that you were satisfied with the location and the value for the price. We hope to welcome you again soon!
Svar från boendet: 尊敬的貴賓,感謝您抽空分享您的入住體驗。我們非常高興得知您喜歡酒店的新裝修風格。對於您提到的清潔問題,我們已經認真記錄,並會加強清潔工作,特別是在浴室區域,以確保每位客人都能享受到更高質量的服務。關於員工語言能力的反饋,我們也會加強培訓,提升溝通效率和服務質量。再次感謝您的寶貴意見,我們期待不久的將來再次歡迎您的光臨。此致,T Boutique Hotel
Svar från boendet: 尊敬的貴賓,感謝您分享您的入住體驗。我們非常高興得知您對房間的清潔度和酒店的位置感到滿意,也很高興您喜歡周邊的餐飲環境。我們會繼續保持並努力提升服務質量,為每一位賓客提供更好的體驗。我們期待不久的將來能再次為您服務,帶來更加完美的住宿體驗。此致,T Boutique Hotel
Svar från boendet: 非常感謝您抽出時間分享您在 T Boutique Hotel 的入住體驗。我們很高興得知您對工作人員的服務感到滿意,也感謝您對酒店鮮花裝飾的喜愛。同時,關於樓下飲品店晚上播放音樂的問題,我們已經聯繫並提醒相關商家,確保晚間音量保持在合理範圍。此類深夜播放大聲音樂的情況將不會再次發生。期待將來有機會再次歡迎您的光臨,併為您帶來一個更加安靜、舒適的住宿體驗。此致T Boutique Hotel
Svar från boendet: Thank you for your feedback! We’re thrilled to hear that you were satisfied with our facilities, cleanliness, and service. It’s great to know that you enjoyed the smart TV – we’re glad it added to your experience! While we're not right in the city center, we're happy to hear that you found the location convenient. We truly appreciate your kind words about our front desk staff and breakfast team, and we’ll be sure to pass along your compliments. We look forward to welcoming you back next time!