The Legend Hanoi Hotel

Our family had a really good stay here. The service was great, very accommodating and always asked if we needed any assistance. Location is a little bit inconvenient if a lot of your activities are in the old quarter, it took a 10-15 min grab ride.

From the time we stepped through the doors the service was excellent. We arrived and was surprised with a complimentary afternoon tea as your are checked in . Then the reception explains the map of the area and gives us a list of must try restaurants - and the recommendations are great ! Rooms are big - we got the family room - the bed and sheets and covers are sooooo nice . Love the deep bathtub . We don’t really have a view but it’s totally fine. Love the bath salts and shampoo scent The location is off the busy street which is great , there’s a pharmacy next door . Everything is a max 10 mins taxi ride . Easy to get a grab The service and hospitality of the staff is amazing and we’ve been to some other well known 5 stars but do not get the same level of service ! Now let’s move to breakfast OMG . Big shout out to Keith and Hannie who made a whole lot of difference . The buffet is only one row but the variety of local and western is great, I love the fresh fruit juices, love love love the cream caramel which is even better than the famous ones on the street . Love the pho . I sprained my ankle while on the street and Keith offered to go to the famous cream caramel to buy me one to try (how sweet of him for offering) , Hannie offered to take my breakfast up to my room for me the next day and the manager at the hotel and reception was so concerned and offered doctors and ice. The level of attentiveness and hospitality really is genuine . The decor is lovely and if there is one thing to fault is that the pool is not ready ! But we will be back . Thanks for making our trip wonderful

Hotel staff are helpful and provide excellent service. Overall good experience stay.