Sofitel Legend Metropole Hanoi recensioner

Svar från boendet: Dear T-travels, Thank you for taking the time to share your wonderful experience at Sofitel Legend Metropole Hanoi. We are truly delighted to hear that your stay with us was one of your best hotel experiences worldwide.It brings us immense joy to know that our team, especially Tan, made such a positive impact on your visit. We strive to provide gracious service and create memorable moments for all our guests, and it is heartening to see this reflected in your feedback.We are also pleased that you enjoyed our beautiful accommodations, delectable dining options, and the special experiences we offer, such as our breakfast buffet, tea, and happy hour. Your kind words inspire us to keep exceeding expectations, and we look forward to welcoming you back for another exceptional stay in the near future.Sincerely,George KoumendakosGeneral ManagerSofitel Legend Metropole Hanoi

Svar från boendet: Dear Daria_Ren,Thank you for taking the time to share your feedback about your recent stay with us at Sofitel Legend. We are thrilled to hear that you had an amazing experience and enjoyed our superb service, historical ambiance, and the variety of local food at breakfast.Your kind words about our facilities and the unique charm of our hotel mean a great deal to us. We always strive to provide our guests with memorable experiences, and it’s gratifying to know that we could meet your expectations.We regret to hear that you missed the hotel tour, but we would be delighted to welcome you back in the future so you can enjoy it and explore more of what we have to offer.Thank you once again for your feedback. We look forward to the pleasure of welcoming you back to Sofitel Legend.Warm regards,George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you enjoyed the charming blend of historical ambiance and well-maintained facilities, as well as the beautifully decorated rooms. It is wonderful to know that you found our staff to be incredibly helpful, and we appreciate your honest input about their attention to detail. We will continue to train our team to strike the perfect balance in service to enhance our guests’ experiences.We are also thrilled that you loved the breakfast selection, as we take great pride in offering our guests a variety of delicious options to start their day.Your kind words encourage us to maintain our high standards, and we sincerely hope to welcome you back on your next visit to Hanoi.Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Svar från boendet: Dear KwaiJackson, Thank you for your kind words about our fantastic service and newly renovated hotel. We are delighted that you enjoyed the historical vibe. We're especially glad to hear that our service team exceeded your expectations. We strive to provide the highest level of hospitality and it's wonderful to know that we were able to achieve that for you.Thanks again for your kind words and for choosing to stay with us. We hope to welcome you back soon.Warm regards,George Koumendakos General Manager Sofitel Legend Metropole Hanoi.

Svar från boendet: Dear BrandonLye, Thank you for taking the time to share your kind words about your experience at Sofitel Legend Metropole Hanoi. We are delighted to hear that you appreciated our warm and professional services. Our team is dedicated to providing exceptional hospitality, and it is rewarding to know that we succeeded in making your stay memorable. We look forward to welcoming you back for another unforgettable experience.Sincerely,George KoumendakosGeneral ManagerSofitel Legend Metropole Hanoi

Svar från boendet: Dear Hin Ming, Thank you so much for your glowing review! We're thrilled to hear that your stay at Sofitel Metropole Hanoi exceeded your expectations. Our team is truly passionate about providing exceptional service and it's wonderful to know that we've made a positive impact on your experience. We're proud to be part of the Accor group and we're glad that we could showcase our commitment to excellent service during your stay. Your kind words mean a lot to us, and we'll make sure to pass them along to our team. Thank you again for choosing Sofitel Metropole Hanoi, and we hope to welcome you back soon.Sincerely,George KoumendakosGeneral ManagerSofitel Legend Metropole Hanoi

Svar från boendet: Dear TXHKhthz4ob****, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the historical tour and the food at Le Beaulieu and Spiced Vietnam Restaurant. It's wonderful to know that you found our staff nice and helpful. We hope to welcome you back soon. Sincerely,George KoumendakosGeneral ManagerSofitel Legend Metropole Hanoi

Svar från boendet: Dear Taha Barma,Thank you for taking the time to share your wonderful feedback regarding your recent stay at Sofitel Legend Metropole Hanoi. We are truly delighted to hear that you found your experience with us to be sublime.It is gratifying to know that you enjoyed our beautiful location, spacious accommodations, and the thoughtful amenities in your room, especially the luxurious bathroom features. We strive to provide our guests with the highest quality, and it is rewarding to hear you appreciated the delicious breakfast spread and the exceptional quality of our food.Additionally, I am pleased to learn that our reception staff, along with the rest of our team, were able to make your stay more enjoyable with their courteous and friendly service. Your compliments will surely motivate them to continue delivering outstanding hospitality.Thank you once again for recommending our hotel to others. We look forward to welcoming you back to Sofitel Legend Metropole Hanoi in the near future.Sincerely, Linh Chi NGO (Ms.) Director of Quality and Guest Experience Sofitel Legend Metropole Hanoi

Svar från boendet: Dear DIEU,Thank you for your wonderful review! We're glad to hear that our location and hotel exceeded your expectations. Our staff work hard to provide exceptional service, and it's great to know that they made a positive impact on your stay. We hope to welcome you back again soon!Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Svar från boendet: Dear AlexHK,Thank you for taking the time to share your feedback with us. We apologize for the issues you experienced during your stay, including the room size, toilet flush, and drainage issues. We also apologize for any delays or inconvenience you encountered during check-in and at the swimming pool and Le club. We understand that our pillows did not meet your expectations and we will take this into consideration for future improvements.We appreciate your feedback about our hospitality and acknowledge that we have room for improvement. We are committed to providing the best possible service to our guests and will work to address these issues.We would like to thank you for choosing to stay with us and hope that we can have the opportunity to serve you better in the future. If you have any further feedback or suggestions, please do not hesitate to reach out to us.Sincerely,George KoumendakosGeneral ManagerSofitel Legend Metropole Hanoi

Svar från boendet: Dear Alison Claire,Thank you for taking the time to share your wonderful experience at Sofitel Legend Metropole Hanoi. We are delighted to hear that you enjoyed your stay with us and appreciate your kind words about our exquisite hotel and dedicated staff.Our team takes great pride in showcasing the rich French colonial history of our property, and we are thrilled that you had the opportunity to participate in our twice-nightly tours. It is gratifying to know that our staff made a positive impression with their knowledge and enthusiasm for sharing the stories that make our hotel so unique.We are also pleased to hear that you enjoyed our sumptuous breakfasts, particularly the Sunday offering of complimentary Buck’s Fizz. We strive to provide a diverse range of culinary choices at our restaurants, and it is delightful to know that you found them to your satisfaction.Lastly, we appreciate your remarks about our prime location, which allows easy access to the vibrant Old Quarter, serene lakeside walks, and eclectic shopping experiences.Thank you once again for your gracious feedback. We look forward to welcoming you back to Sofitel Legend Metropole Hanoi for another memorable stay.Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Svar från boendet: Dear Looneylee,Thank you for your thoughtful feedback regarding your recent stay with us. We are delighted to hear that you appreciated the old French charm of our hotel, as well as our modern facilities. We take great pride in preserving the historical essence of our property while ensuring our guests enjoy contemporary comforts.We hope to welcome you back soon and provide you with another memorable experience.Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Svar från boendet: Dear Dominic, Thank you very much for taking the time to share your wonderful feedback regarding your recent stay at Sofitel Legend Metropole Hanoi. We are truly delighted to hear that you consider our hotel to be one of the best in Hanoi.It brings us great joy to know that you found our service impeccable and enjoyed the culinary offerings we provide. Our team takes immense pride in delivering exceptional experiences to our guests, and your kind words serve as a true testament to their dedication and hard work.We are also glad that you appreciated our location and the rich history that our hotel embodies. It is our commitment to provide each guest with not only luxury but also a connection to the vibrant culture and heritage of Vietnam.Thank you once again for your thoughtful comments. We look forward to welcoming you back to Sofitel Legend Metropole Hanoi in the near future for another memorable stay.Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi