JM Marvel Hotel & Spa recensioner
JM Marvel Hotel & Spa
16 Hang Da, Hoan Kiem, Quan Hoan Kiem, Hanoi, VietnamVisa hotellinformation
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Vi erbjuder prisgaranti
1 natt
Gästrecensioner
4.3/5
Mycket bra
136 recension
Verifierade recensionerLäge och interiör4.4
Bekvämligheter4.2
Service4.4
Renlighet4.1
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Alla recensioner(136)
Positiva recensioner(35)
Recensioner med foton/video(14)
Vänlig personal(22)
Utmärkt vistelse!(10)
Utmärkt läge(10)
Utsökt frukost(7)
Utmärkt för affärsresor(5)
Utmärkta bekvämligheter(4)
Negativa recensioner(1)
LydiaIsaacs
Lyxigt mysigt rum(queen size-säng)
Bodde på mars 2024
Ensamresenärer
6 recension
Otroligt
Publicerades 14 mars 2024
I really enjoyed my stay at JM Marvel Hotel. The hospitality is incredible, staff are so attentive and you feel so welcome. Lyly at reception was amazing. The welcome tea was a lovely touch (and delicious!) and the check in process was so smooth. The free drink voucher for the bar was a pleasant surprise and staff opened breakfast early for me on my last day, so that I could catch breakfast before 6:30am, when it officially opens. My only comment would be for the water bottles in the room to be bigger but everything else was perfect.
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Gästanvändare
Marvel Balkong
Bodde på sep. 2024
Par
1 recension
Enastående
Publicerades 3 sep. 2024
Peter is a great front desk executive. Very good in speaking English.Very informative and helpful. We are glad to his sharing of foods and places to get around.
I definitely recommend to my family and friends who plan to go Hanoi. Your hotel is so bless to have Peter . Well done Peter 🙏🏻🥰
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Leon_796
Svit
Bodde på juli 2024
Par
2 recension
Utmärkt
Publicerades 9 sep. 2024
Service was nothing but impeccable, the staff especially was EXTREMELY help since we are there for one day only, arranged transport and haggled with the Tuk Tuk driver when we suspected overcharge!
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Gästanvändare
Svit
Bodde på juli 2024
Familj
11 recension
Publicerades 27 aug. 2024
We booked and paid the hotel in total for a 3-night stay. The day before we traveled, we had a visa problem and had to cancel the trip. We tried to communicate with the hotel, explained the situation, and asked if they could charge the first night and refund the rest because the refund policy allows cancellation a day before the trip. They refused to. So we paid for 3 hotel nights without even flying to Vietnam — so disappointing! Bad experience!!!! Don't choose this greedy hotel!
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MAHENDRA SANWALCHAND GANDHI
Svit
Bodde på juli 2024
Affärsresenärer
5 recension
Otroligt
Publicerades 6 sep. 2024
Outstanding Experience at JM Marvel Hotel & Spa!
I recently stayed at JM Marvel Hotel & Spa in Hanoi, and I must say it exceeded all my expectations! From the moment I arrived, the staff was incredibly welcoming, attentive, and always ready to assist. The location is perfect, right in the heart of the Old Quarter, making it convenient for exploring Hanoi's vibrant streets, local markets, and cultural landmarks.
The room was beautifully furnished, clean, and offered all the comforts I needed after a long day of sightseeing. The attention to detail in the décor and the overall ambiance of the hotel created a relaxing and luxurious atmosphere. I especially enjoyed the stunning view from my room and the rooftop.
One of the highlights of my stay was the spa. The treatments were rejuvenating, and the staff ensured a calming and soothing experience. It was the perfect way to relax after a day of exploring the city.
The breakfast selection we suggest to put some Vegetarian Meal Options (No Egg).
Overall, my experience at JM Marvel Hotel & Spa was nothing short of exceptional. I highly recommend this hotel to anyone visiting Hanoi for both leisure and business. I look forward to staying here again in the future!
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FrancescoDavico
Lyxigt mysigt rum(queen size-säng)
Bodde på dec. 2023
Affärsresenärer
36 recension
Mycket bra
Publicerades 16 dec. 2023
All good, can’t say much. I stayed in the hotel for just a night with a very early morning so haven’t enjoyed much. Room was clean, good service, maybe flowers on the bed are a way too cheesy?!?
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辣妹子
Bodde på okt. 2023
Par
16 recension
Otroligt
Publicerades 10 okt. 2023
They upgraded us when we got there. The location was good in the city center. But even we had a small balcony window there were little bugs crowding the glass door so we didn’t open it. Breakfast had options but was just okay. The customer service was excellent.
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Wendy
Mysigt familjerum
Bodde på maj 2024
Affärsresenärer
11 recension
Utmärkt
Publicerades 21 maj 2024
~ location convenient
~ excellent hotel services
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Liz0311
Lyxigt mysigt rum(queen size-säng)
Bodde på nov. 2023
Affärsresenärer
19 recension
Publicerades 30 nov. 2023
Overall is a nice hotel with very good location.
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Kelly
Svit
Bodde på apr. 2023
Familj
1 recension
Utmärkt
Publicerades 28 apr. 2023
staff were super friendly and helpful. we were pickpocketed and went to the police station, the cops there don't speak good english so they asked the hotel to send someone over to translate , although we spent 3 hours at the police station but the police officers were still unwilling to help, the staff did his best to help!
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Gästanvändare
Bodde på sep. 2022
Res med vänner
3 recension
Mycket bra
Publicerades 15 sep. 2022
Service was really great, counter staff is able to speak English fluently. Hotel is at a good location, near to the Hanoi train street and lots of food. Breakfast buffet was a good spread with choices of western and local cuisine.
Points were taken off as the aircon in the room seems to be freezing cold no matter what temperature was set. Temperature of shower keeps alternating between hot and cold.
Overall a pleasant stay.
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ItzkySmith
Rum Junior
Bodde på jan. 2023
Par
20 recension
Enastående
Publicerades 30 jan. 2023
We’ve been travelling since October 2022 and this is truly the best place we’ve stayed. The customer service was fantastic, the breakfast had great variety, the sunset on the sky bar was beautiful, and the location is ideal. Would recommend to anyone as it’s worth every penny!
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Gästanvändare
Bodde på sep. 2022
Par
2 recension
Enastående
Publicerades 20 sep. 2022
Good location! Good atmosphere! Good staffs and service!
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Gästanvändare
Bodde på feb. 2023
Familj
5 recension
Enastående
Publicerades 2 maj 2023
It's a great place to stay if you are joining a local tour.
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MY TUNG
Bodde på juli 2022
Affärsresenärer
1 recension
Enastående
Publicerades 28 juli 2022
Fancy, new and clean furniture. Center location, which is near most of the must-visit places. The staff are friendly and helpful. They allowed me to have early check-in as I arrived there 3hr sooner than expected. Services are all good, there is a buffet breakfast which serves good food, and you can order hot-menu as well. I went there almost lunch but they still happy to serve.
The only drawback is the soundproofing is not that good. But as long as everyone keeps the hotel’s environment then it would be fine.
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