Somerset Hoa Binh Hanoi

Somerset Hoa Binh Hanoi recensioner

Somerset Hoa Binh Hanoi

106 Hoang Quoc Viet, Quan Cau Giay, Hanoi, VietnamVisa hotellinformation
Somerset Hoa Binh Hanoi
Somerset Hoa Binh HanoiSomerset Hoa Binh HanoiSomerset Hoa Binh Hanoi
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Gästrecensioner

4.5/5
Utmärkt
264 recension
Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.5
Service4.6
Renlighet4.6
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Alla recensioner(264)
Positiva recensioner(259)
Recensioner med foton/video(53)
Utmärkt vistelse!(35)
Rent och städat(33)
Utmärkta rum(33)
Vänlig personal(28)
Utmärkta bekvämligheter(14)
Stora rum(13)
Utmärkt för affärsresor(11)
Utmärkt läge(11)
Negativa recensioner(5)
Shipowner
2-sovrum Executive
Bodde på dec. 2024
Familj
12 recension
4.7/5
Otroligt
Publicerades 2 feb. 2025
The apartment is equipped with all kitchenware for family to stay in short or long term.
Översätt
Svar från boendet: Dear Customer. Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Hoa Binh Hanoi. Yours sincerely, Quang
vincent@saigon
Deluxestudio
Bodde på aug. 2024
Ensamresenärer
18 recension
5.0/5
Enastående
Publicerades 27 okt. 2024
A Coffee shop and a convenient store is nearby the hotel. Location of the hotel is easy to go any place in the city. Hotel room is big and clean. We need to have brwakfast at a restaurant 20 meters away from hotel, npt so many choices.
Översätt
Svar från boendet: Dear Resident.Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Quang
Gästanvändare
2-sovrum Executive
Bodde på nov. 2024
Familj
1 recension
4.7/5
Otroligt
Publicerades 2 jan. 2025
The location is a little far from the Old Quarter, but it was a great stay. The staff was wonderful. They were super sweet, leaving me a cake in the fridge for my birthday. I would definitely stay here again if I’m ever in Hanoi.
Översätt
Svar från boendet: Dear Resident. Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely,Quang Nguyen
Ruchir
2-sovrum Executive
Bodde på sep. 2024
Familj
1 recension
4.5/5
Utmärkt
Publicerades 9 okt. 2024
Great staff at reception, helpful. Clean place and enough for travellers with families. Next door coffee shop and food available.
Översätt
Svar från boendet: Dear RuchirThank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services.All of us here look forward to welcoming you back on your next trip to Somerset Hoa Binh Hanoi!Yours sincerelyQuang
Gästanvändare
1-sovrums Executive
Bodde på okt. 2024
Affärsresenärer
10 recension
4.5/5
Utmärkt
Publicerades 22 jan. 2025
Big room. Near housing estate with access to markets, hot pots...
Översätt
Svar från boendet: Dear Resident. Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We look forward to welcoming you back at Somerset Hoa Binh Hanoi. Yours sincerely, Quang
Jae Ho
Deluxestudio
Bodde på juni 2024
Affärsresenärer
20 recension
5.0/5
Enastående
Publicerades 25 juli 2024
This hotel is like home feeling. Staffs are friendly, internet is good, nice gym and swimming pool with sauna. I always come back here whenever I visit Hanoi. Lately I see many group tourists checking in, which is a good sign for the hotel.
Översätt
Svar från boendet: Thank you for always returning to Somerset Hoa Binh Hanoi when you are in We are happy to read that we have met your expectations. Our team works hard to deliver personalized experiences for all our guests and hearing of your fond memories while staying with us really brightens our day.Thank you again for selecting us as your preferred accommodation of choice for your and we look forward to welcoming you back soon!Yours sincerely
William Glasgow
Deluxestudio
Bodde på apr. 2024
Affärsresenärer
1 recension
4.5/5
Utmärkt
Publicerades 12 maj 2024
The room type is apartment. It is comfortable for a family to stay here as a complete facilities to cook the food. The location is in the down-town of Ha Noi City and easy to travel around North. Vietnam. But thee towel smells not so good maybe caused by eco-friendly treatment.
Översätt
Svar från boendet: Dear William Glasgow.Thank you for your review. We are happy to read that we have met your expectations. We thank you for your feedback about towel smells for better improvement. Thank you again for selecting us as your preferred accommodation of choice for your and we look forward to welcoming you back soon! Yours sincerely,Quang
Bolorerdene
2-sovrum Executive
Bodde på sep. 2023
Familj
1 recension
5.0/5
Enastående
Publicerades 5 dec. 2023
I liked my room very much and the service was good. Breakfast was boring with few choices
Översätt
Svar från boendet: Dear Our Valued Guest,. It was a great pleasure having you stay at Somerset Hoa Binh Hanoi Thank you for sharing your feedback about your stay experience with us.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. We take our guest experience seriously, and we will continue in our improvement efforts to provide excellent service and product to our guests. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
Ngmarvin
1-sovrums Deluxe Rökfritt
Bodde på sep. 2023
Familj
25 recension
5.0/5
Enastående
Publicerades 10 dec. 2023
The room is nice… bed a bit too soft but in general it is Somerset good standard… quit a comfortable choice….
Översätt
Svar från boendet: Dear our valued Guest, Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at Somerset Hoa Binh Hanoi.
Gästanvändare
Studio Executive
Bodde på okt. 2024
Ensamresenärer
8 recension
5.0/5
Enastående
Publicerades 5 nov. 2024
Just excellent 10/10 Super clean and modern
Översätt
Svar från boendet: Dear resident. Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely,Quang
Gästanvändare
Studio Executive
Bodde på aug. 2023
Res med vänner
11 recension
1.0/5
Publicerades 11 sep. 2023
staffs are not friendly at all Breakfast is too little choice... space are very small . Beds are very OLD ... locations is very noisy... not easy to get anywhere... Rooms & Lobby have strong Curry smell...
Översätt
Svar från boendet: Dear Customer. It was a great pleasure having you stay at Somerset Hoa Binh Hanoi Thank you for sharing your feedback about your stay experience with us. We will certainly take them into account when we review with the respective team members for improvements. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Thank you. Quang
Yew Wendy
1-sovrums Deluxe Rökfritt
Bodde på sep. 2024
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 25 okt. 2024
Very clean and convenient location
Översätt
Svar från boendet: Dear Yew WendyThank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Quang
Christian Cartin Dior
Deluxestudio
Bodde på nov. 2023
Affärsresenärer
69 recension
4.5/5
Utmärkt
Publicerades 15 dec. 2023
Spacious room and the reception gave me a free upgrade. Generally kind and clean.
Översätt
Svar från boendet: Dear Christian, Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at Somerset Hoa Binh Hanoi.
Gästanvändare
Studio Executive
Bodde på feb. 2024
Par
21 recension
5.0/5
Enastående
Publicerades 6 mars 2024
Very nice hotel, the rooms are amazing and well equipped.
Översätt
Svar från boendet: Dear our valued Guest,Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Hoa Binh Hanoi.
Travellller
Deluxestudio
Bodde på aug. 2023
Affärsresenärer
43 recension
5.0/5
Enastående
Publicerades 1 okt. 2023
Good apartment hotel, room is big and nice, service good, but breakfast is a bit too simple.
Översätt
Svar från boendet: Dear our valued Guest, Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at Somerset Hoa Binh Hanoi.