La Sinfonia Citadel Hotel and Spa

There is only good things to say about this accomodation. From the facilities to the service and hospitality - everything was beyond our expectations. Our 3D 2N stay was a memorable one due to the exceptional, polite and professional hospitality provided by all of the hote staffs. The lady manager in charge was very diligent, proactive and brimming with politeness. In addition, the receptionist even went as far as sharing places to go based on his personal experience and recommendations. Talk about a good local guide. The food was delicious and the in-house spa services and massages were amazing. Apart from that, even the bellboy help us to secure a parking spot throughout the night for our rented bike despite not having any direct parking space available at the hotel. This allowed us a peace of mind over bike theft. Overall, the highlight of this establishment would be the excellent service quality and hospitality that makes one feel at home - literally. The location is strategic within the old quarters whether you are travelling on foot or on a bike,. I would highly recommend this hotel and surely will be back here again on my next trip.

Perfect location, walking distance to Hanoi weekend Market, lake, train street etc. Breakfast buffet is good, Staff are genuine, kind and helpful. Appreciate all for the welcoming stay.

Stunning hotel. Excellent location. Close to anywhere that you need to go