La Sinfonia Citadel Hotel and Spa

Great service with good breakfast. Complimentary 2x beverage at rooftop bar. Selection from cocktail & fresh juice with city view. Come with snack as well.

This hotel is very convenient in terms of getting food and to POI. Train street is just a stone throw away. Also the food street which is just next to Train street. The street in front of the hotel also have a few eating places. The reception is welcoming, welcome tea and snacks with cold towel. Also have complimentary cocktail at roof top bar. The room is clean, good air conditioning and strong water pressure. The breakfast place on level 8 is also good. Varieties is not as many as those in 5 stars hotel. But it has delicious pho and many others. The staff from lobby all the way to the rooftop are attentive and smiling. This hotel also provide locker service if you are taking the night train. Also provide free shower facilities for us before going to the train station. I will definitely come back to this hotel in future. Special mention to Viet Nguyen. He recommended us to a local cafe place, it served good coffee and good ground coffee powder to buy home. It’s cheaper than other streets and good quality robusta coffee.

Mixed Experience at La Sinfonia Citadel Hotel and Spa The staff service was excellent, especially a lady at breakfast who was not only friendly but also gave great recommendations for nearby travel spots. Her hospitality truly stood out. However, the hotel’s facilities need better maintenance. The shower faucet fell off while my girl friend was showering and hit her head 🤬, which was quite dangerous. This kind of issue shouldn’t happen in a hotel of this standard. Food quality was average, and hygiene was a concern—I found a plastic piece in my meal, which was disappointing. The hotel has a great location and attentive staff, but improvements in maintenance and cleanliness are needed for a better experience.

Room size ok for 2 pax. We were upgraded to executive room. Prefer standing shower instead of bath tub, pls request from counter when check in of your preference. Got 2 complimentary cocktail drinks at rooftop bar, excellent drinks and view. Breakfast lacking in variety.

Absolutely a hidden gem in Hanoi! This hotel is a fantastic stay and the service of the staff is top notch! I’ve stayed twice here now and will definitely choose again. The location next to the coffee shops in the train street is such a bonus! It’s a classy boutique must stay for anyone wanting a localized experience, genuine caring staff and a great stay! Walking distance to the cathedral and old area! Reminds me of the Great Gatsby!

excellent hotel, staff could not have been more helpful. very clean and excellent location!