Hanoi Larosa Hotel

The hotel is located very close to the train street. The room is small, no place to lay your luggage open if not on the bed table, the bathroom has a good size. Power supply on one side of the bed only. Clean. Fixed showerhead (rainfall), not handheld. Hardryer and safe available. Able to use eu plugs with no power supplier adapter. Amenities: shower gel and shampoo, soap, shower cap, toothbrush/toothpaste, cotton buds, comb. No iron/iron board. Minibar with complimentary coffee/tea, anything else is an extra. Using the tv is extremely complicated (need to switch to hmd1 on a no more readable remote control, press several buttons in a specific succession, with more or less long pressing, and you will have mastered this self-learn training when your stay is over), have spotted only one English channel (otherwise Vietnamese or Corean) with hollywood classics and no news. Window with a view on the stairs and the next window (!). Staff very kind. Breakfast ok: sausages, eggs, soup; vegetarian-friendly: freshly made omelette, fried rice and noodles available. Good Vietnamese coffee.

Excellent Hotel and Excellent staff especially the receptionist Thoa and all the restaurant staff. Security also very helpful and understanding. Cleanliness of hotel also excellent Breakfast also excellent Location very nice and beautiful

I had a wonderful experience at Lorasa Hotel, and I want to give a special thanks to Thao Nguyen for her exceptional service. From the moment I arrived, Thao was incredibly friendly, helpful, and professional. She made sure to answer all my questions and always provided the best service she could. Her kindness and attention to detail made me feel very welcome. It’s rare to find such excellent service, and I truly appreciated everything she did to make my stay memorable. Thank you, Thao! She has such a good heart who deserves to be recognised for her hard work.

The room we had is surprisingly big and had a bathtub! We had twin beds. It was clean and comfortable. The staff was friendly. Breakfast buffet is OK. It had a decent amount of offerings. Although the hotel had foreign exchange services, the exchange rate is quite steep.

The hotel is just as described. The receptionist Thao Nguyen is very welcoming, and the products offered at the restaurant are diverse. The rooms are well-maintained and clean. I recommend this hotel, which is located not far from Hanoi train station.

Absolutely amazing service, The receptionist Ms NTThao was very helpful and sorted out all my problems. When I return to hanoi I will definitely be staying at this hotel again. Breakfast was amazing and the rooms were really well looked after.