Lucien Hanoi Lakeside Hotel & Rooftop

Excellent service from the entire team. Good location and everything was within walking distance. Best was the afternoon tea which was included in the breakfast.

This has got to be our all-time favourite hotel stay ever! If we could give higher ratings, we would - especially for service. They treated us exceptionally well, were on hand to take care of our every need, and regularly greeted us like family. It was such a welcoming environment, the hotel is beautiful, the rooms are clean, beds are comfortable, and has everything you need. The location is fantastic too, right in the old quarter, convenient to most sights and attractions. We have already booked another stay, and plan to come again in the future. We absolutely love it here, definitely recommend.

Centrally located - shops, restaurants and lake nearby. Super friendly and helpful staff. Great Breakfast. Will book again.

it is a good location, but the bathtub design is a bit crazy. When you shower, the water will leak onto the bathroom floor and make the floor wet and slippery.

Staff were very friendly from as soon as you get out of your car they grab your bags, bring you coffee and tea and you sit back while they check you in. They offer lots of suggestions and sights to see in Hanoi. The hotel is located very central which is nice and my room had an amazing view of the lake. Rooms are very clean and modern but with a traditional style. Breakfast was lovely and they also offer a very cheap laundry service. Would definitely stay here again.

The hotel is centrally located, and very convenient. The facility is well maintained and nice. Most importantly, the staff here is very kind and friendly. They remember your name when I stayed 2nd time. Very impressive. Very good hotel.