Bespoke Trendy Hotel Hanoi recensioner

Exceptional service from the staff at Bespoke Trendy Hotel. Clean rooms, good service, central location and good food. Special shoutout to Sam for her exceptional service and attentiveness during our stay 😊.

Booked 2 trendy deluxe rooms with windows for 2 nights, unfortunately 1 room is the corner unit so it’s cramped and stuffy, the other room ok. A big thumbs up to the superior service from F&B David Trung Hieu & team, and special thanks to front desk Tung Doan for great hospitality. Hotel location at no doubt is good for those who seek to enjoy coffee at the train street.

Bespoke is a very good option in Hanoi. Although the room that was assigned to is is directly in front of train street so the coming of train and its horn can be heard at our room. The breakfast service is very good but limited option. Everyday they serve Special which can be bun cha, wanton noodles, pho etc. The room is cleaned on a daily basis but on our last day the bathrobe got taken out of our room without notice, we only noticed it when we were fixing our things. Also the last day, we got plenty of insect bites so might be the last bedding that was used for our room got bed bugs. But overall its great.

Very nice hotel location and staff are excellent and friendly, service is very good. Clean room and will come back again

In hanoi old quarter. Room small. Breakfast got variety. We were served tea n snack on arrival and briefed on where to walk around on map. Excellent service by staff.

Will definitely come back again, good location good services and breakfast is good as well.

Service is top notch. The rooms have very nice design and clean. You even have the option to request a softer or firmer pillow. David has made sure we have a great time in Hanoi by helping us with going around Hanoi and with our Halong Bay tour Great time at this place. Will recommend.

Staff in all parts of the hotel showed impeccable attention to detail. Front desk/ concierge staff (big shoutout to David) recommended us tours and were very familiar with the itinerary, so much so that David prepared water bottles for us because a particular tour didn't include it. Everyone else always made it a point to check in with us and offer to help with anything or questions. The hotel and our room had everything we needed, and comfort was never far.

Amazing staff who were welcoming and incredibly helpful to get to know the area. The rooms were comfortable and clean. My friend and I enjoyed our time in Hanoi and look forward to going again soon!

Wow, where do I even begin? I’m thoroughly impressed with this hotel. From the moment I arrived, I was greeted with a refreshing welcome drink and a delightful snack. The manager and front desk staff took the time to introduce some of Hanoi’s iconic sights and personally escorted me to my room. Breakfast was a highlight, featuring exceptional service and delicious food. The staff were incredibly friendly and accommodating—I can’t thank them enough! They even went above and beyond to prepare breakfast for me on my early morning departure. Rooms are wonderfully comfortable and impeccably clean. I loved how soft the bed and pillows were; there were times I didn’t want to leave my room at all. The thoughtful touches, like the welcoming card, were truly heartwarming. Location couldn’t be better—just a short stroll from Train Street and the vibrant Old Quarter. Honestly, you’ll be missing out if you don’t book your stay here. Huge thanks to the staff for their outstanding hospitality. I can’t wait to return!

Location is good. And all the staff speak fluently English, include the SPA’s staff. All of them are nice and warm. Recommend 🤘🏽🤘🏽

Five star service, from check in to check out. 🥳🥳The staff from front desk David was very accommodating and vey polite. Breakfast was very Good👍 and service was fantastic. They even prepared a cake and sang a birthday song. Room was neat and spacious. Thank you for all the staff, highly recommended👍 cheers 🥂 from Joan and Carlos

I can’t believe Bespoke Trendy hotel could be one of the unforgettable memories in Hanoi to me! I highly recommend this hotel - room is very clean and tidy, location is down in the centre so very accessible! The most amazing thing is their service, their staff are very caring and dedicated! Big applause to David who is one of the bests, he is very heartwarming and passionate, sharing loads of top to do/eat list with us. You can definitely feel the passion of Vietnamese from him! He fills his energies to his job and visitors! If you are planning your trip in Hanoi, Bespoke Trendy could be an good option for you!

Excellent location, new facilities, comfy bed and helpful and friendly staff. Vu is so thoughtful to help me change to a room on higher floor because of the noise outside the room. Their great hospitality is much appreciated.