Hanoi Cue Hub hotel

Nice location in the beer street but if you don’t like busy it not okay. Everything is very old and dirty. No elevator you need to walk upstairs if you got the room on the 4th floor. Very narrow and steep staircase. - the staff isn’t helpful. - no cleaning service for the 3 days during staying - no drinking water (you need to ask from the staff yourselves they don’t prepare for you) - tissue paper / soap / need to ask from the staffs - very old towels - the toilet is dirty too (no cleaning during stay) - very dirty blanket that you need to put it into the cover by yourself . Very terrible - old fridge that can’t use because of the plug is loose - only has 1 light bulb in the center of the room the room is a bit dark. - the staff has a moody face except the owner (he is nice)

Reasonable. Easy access to HoanKiem lake. Clean enough at shower room, the water come out well. Hair drier is provided in each room. wifi is not be very strong. Maybe too noisy from the reception to sleep well almost everyday.

Overall, my experience was nothing short of exceptional. The combination of outstanding staff service and facilities truly set it apart, and I would not hesitate to recommend it to anyone looking for a memorable stay.

I like the room atmosphere and the location. But bathroom was disappointing. The shower gel and shampoo was not coming out of the bottle . Also the brass they provide it was looks like used bruss therefore I bought the brush and tooth brash by my self. Moreover,The hand shower was also disgusting. The water flow was damn slow. I took too long time to take a bath as the the same time the hot water doesn’t work probably. I took the shower for around 15-20 minutes but after 10 minutes there was no hot water.

Great location. A little dated. The hotel has good knowledge of local attractions.

Good hotel