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Verifierade recensioner
Läge och interiör4.4
Bekvämligheter3.9
Service4.6
Renlighet4.2
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Negativa recensioner(5)
Peter
Deluxe-dubbelrum
Bodde på juli 2024
Ensamresenärer
36 recension
4.7/5
Otroligt
Publicerades 17 aug. 2024
Pros: perfect location within walking distance from Hanoi train station and several top sights,clean room
Cons: the room could do with a refurbishment,awkward arrangement of the bathroom and shower
Overall it's good value for money,I'd choose it again on my next trip to Hanoi
Översätt
Gästanvändare
Deluxe-dubbelrum
Bodde på nov. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 13 dec. 2024
Great location. Not noisy and still in the center. The hotel employees are wonderful. They help with everything needed. The room we got was unpleasant, and we were upgraded free of charge to another room. The room with the 2 beds is large and spacious. But the high score goes to the reception staff who do everything to make the stay comfortable. They even agreed that we would leave our luggage with them even if we didn't book a hotel for the night because we continued by night bus.
Översätt
wonders of nature
Superior-tvåbäddsrum
Bodde på aug. 2024
Ensamresenärer
11 recension
4.5/5
Utmärkt
Publicerades 12 sep. 2024
The staff were very friendly and helpful for the information.the room has complete aminities, The hotel is near to the metro station and you can take a walk around the area, i tried local cuisine in the restaurant nearby The food was excellent.
Översätt
Alessia Martino
Svit med stadsutsikt
Bodde på jan. 2024
Ensamresenärer
23 recension
5.0/5
Enastående
Publicerades 17 feb. 2024
Great location, in walking distance from the train street and old town. Some of the nicest staff, very kind and helpful. They kept my luggage before check in and then already put it in the room for me.
The room was nice and spacious. Bed was comfortable. Got mini fridge, kettle and complimentary coffee/tea.
Översätt
Thynn
Deluxe-dubbelrum
Bodde på juni 2024
Ensamresenärer
3 recension
3.2/5
Publicerades 5 juli 2024
Bed are not comfortable and some hair are on the bed . The receptionist are helpful with smile all the time.
Översätt
Zahra1982
Familjerum
Bodde på apr. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 15 juni 2024
The hotel is located in busy area (old quarter) if not mistaken. The room was clean but abit cramped. The main issue during our stay was the water supply was interrupted during midnight when we wanted to have shower. It lasted about 15 minutes before resuming back to normal. Other than that all were ok
Översätt
Svar från boendet: Dear Zahra1982,Thank you for staying with Aria Central hotel and Spa, we are happy to know about your good memory of our hotel such good place to stay, There were some of small issue happened during your stay: room space, water interupt ... we apologise for this inconvenient. We are now maintain something in our hotel during this low season time. We hope to serve you again soon with us. All your best wishesh, Albert Toan Pham - Hotel Manager
Letho
Superior-rum (utan fönster)(queen size-säng)
Bodde på mars 2024
Ensamresenärer
14 recension
5.0/5
Enastående
Publicerades 11 apr. 2024
This has to be the most affordable clean hotel which is literally at the centre of all the places you would want to see in Hanoi city centre. It’s close to the train street, the famous Banh Min 25, note cafe , the lake and more. I had a pleasant stay. I highly recommend it.
Översätt
Gästanvändare
Trebäddsrum
Bodde på sep. 2023
Affärsresenärer
27 recension
1.0/5
Publicerades 19 okt. 2023
Absolute garbage room, was disgusting dirty smelly, toilet overflowing. Contacted management they said they would fix it so we sat there while they turned water off then we couldn't shower. They said nonrefundable. So it's ok to have broken dirty rooms but since nonrefundable can't get money back? What a sick rule. Trip should Vet these hotels and stop being so greedy. We are travelers and shouldn't have to deal with scam turds like this
Översätt
Svar från boendet: Dear Sir/ Madda,Thank you for your staying with Aria central hotel. Please accept our apologise for this unpleasant situation. Room we serve to you is very nice, clean and normal worked before you check in. Your picture in this way is not flex our room quality, it is seemly well set-up before taking picture too. We hope to should rethinking about what you post and share your experience online, We are here to listen to you any time. Contact us by email what you got if you need more explaintation. Of course refund is not fair for us in this case. Best Regards, Toan Albert Pham - Hotel Manager.
alexsun123
Superior-rum (utan fönster)(queen size-säng)
Bodde på dec. 2023
Res med vänner
77 recension
3.5/5
Publicerades 17 jan. 2024
Nice n clean hotel recommend......
Översätt
Svar från boendet: Hi Alexsun123Thank you for belief in Hanoi Aria Central hotel & Spa. Your recommendation about our hotel is the best way to motivate our staff who everyday working hardly here to serve our honor Guest like you. We also serve airport transfer, tour to HAlong, Sapa, Ninh Binh...So hope you will spend this with us when you are back.All the best !Toan Albert - Hotel Manager.
xryna
Superior-rum (utan fönster)(queen size-säng)
Bodde på sep. 2023
Affärsresenärer
7 recension
4.0/5
Mycket bra
Publicerades 18 okt. 2023
Was a decent stay at Hanoi Aria. Was a great location near the city centre, but abit run-down.
Översätt
Svar från boendet: Dear Team, Thank for voting us, Your review is great and good giff to all our hotel staff, We belive that our hotel is upgrading now will be satisfied you when you back in near future. All your best wish !Toan Albert Pham - Hotel Manager.
alberthitch
Deluxe-dubbelrum
Bodde på nov. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 25 dec. 2024
Very friendly night check in agent.
Översätt
Baptiste
Superior-tvåbäddsrum
Bodde på jan. 2024
Res med vänner
17 recension
4.5/5
Utmärkt
Publicerades 17 feb. 2024
Well located near the Train Street. Super good value for money and friendly staff. Rooms are a bit old and used but it’s what you can expect from a hotel of that range.
Översätt
Joe Devine.
Svit med stadsutsikt
Bodde på jan. 2024
Ensamresenärer
22 recension
1.5/5
Publicerades 12 feb. 2024
Rubbish experience. Do not stay here! Shower head had half fallen off and the pressure constantly changed. There was bed bugs, hair in the sheets and bedding had not been cleaned with marks evident.
Översätt
Svar från boendet: Dear Sir/ Maddam, Thank you for your staying with us, We are sorry about your unpleasant experience. Our management did arrange briefing last week to see about your review. We did change everyting as your words and hope to have chance welcome you back. Your Warmest Regards, albert pham - hotel manager.
Gästanvändare
Superior-rum (utan fönster)(queen size-säng)
Bodde på dec. 2023
Ensamresenärer
4 recension
5.0/5
Enastående
Publicerades 7 jan. 2024
Room is clean. Staff are friendly. Close to train station and bus stop. The bus 86 go directly to airport. I'm very satisfied this hotel.
Översätt
Svar från boendet: Dear our Valued Customer, Thank you for your using Aria Central hotel and spa service. Your review reflex your satisfaction about our hotel's service that we are proud of. We hope to see you again here with our hotel for staying, using Spa service and joining our Tour to Halong, Sapa, Ninh Binh ...Wish you have wonderful time in 2024.Your Warmest Regards, Toan Albert - Hotel Manager.
Chona
Superior-rum (utan fönster)(queen size-säng)
Bodde på sep. 2023
Ensamresenärer
3 recension
4.0/5
Mycket bra
Publicerades 18 dec. 2023
All in all it was great stay, the staff are very friendly and very accommodating Thank you so much 😊
Översätt
Svar från boendet: Dear Chona, Thank you for your review. We read and shared your nice words such "great stay, the staff are very friendly and very accommodating" to all our hotel staffs, that we know you had good experience during your stay. We belive that we will have chance to see you here again on next trip to Hanoi. We wish you may all best luck and great Xmas time. Albert Pham - Hotel Manager Aria Central hotel & Spa.