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Verifierade recensioner
Läge och interiör4.1
Bekvämligheter4.6
Service4.0
Renlighet4.6
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Alla recensioner(50)
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Utmärkt vistelse!(12)
Utmärkta rum(8)
Vänlig ägare(7)
Negativa recensioner(1)
Gästanvändare
Bodde på sep. 2023
Annat
32 recension
4.2/5
Mycket bra
Publicerades 10 okt. 2023
lovely place to stay ... hotel environment is too god .... and the hotel location is too good easy to go anywhere of the city
Översätt
VF8
Bodde på mars 2023
Ensamresenärer
8 recension
4.7/5
Otroligt
Publicerades 17 apr. 2023
Very clean and quiet location. Great value for the money. Lots of space and privacy with easy check-in and out. Location is a bit tucked away but not bad for what you get. Definitely one of my go to choices each time in Hanoi.
Översätt
Svar från boendet: Dear 一卧豪华阁楼公寓,It is fabulous to read you had an enjoyable experience at PentStudio West Lake Hanoi! Thank you so much for your kind reviews on our service, apartment amenities and facilities. Guest loyalty is key to us and it is indeed glad to know that PentStudio West Lake Hanoi is your preferred accommodation whenever you come to Hanoi. We would await your return as there is nothing that would make us happier than to make you and our valued guests feeling at home.Kind regards,Ngo Le DungResidence Manager
Gästanvändare
Bodde på feb. 2023
Par
3 recension
5.0/5
Enastående
Publicerades 31 mars 2023
Amazing place!! Modern building with great amentities. The swimming pool was perfect, just as the gym. I can only recommend it.
Översätt
Svar från boendet: Dear 一卧行政阁楼公寓 1张特大床,Thank you so much for sharing with us your current stay experience at PentStudio West Lake Hanoi. We are so happy to learn that you had comfortable stay with us. Your positive reviews on our apartment and facilities such as " Amazing place! Modern building with great amenities" are great motivation to us.Once again, thank you so much for your valuable feedback. From all of us at PentStudio West Lake Hanoi, we look forward to welcoming you back in the near future.Kind regards,Ngo Le DungResidence Manager
Sikander
Bodde på nov. 2023
Affärsresenärer
20 recension
5.0/5
Enastående
Publicerades 15 dec. 2023
clean and tidy, convenient for work to get taxi. pleasant stay
Översätt
Rrrrri
Bodde på juni 2023
Affärsresenärer
9 recension
4.0/5
Mycket bra
Publicerades 27 juli 2023
Very clean and spacious room but nothing to eat nearby.
Friendly staff except 1 male at the reception.
Översätt
Gästanvändare
Bodde på nov. 2022
Familj
1 recension
4.2/5
Mycket bra
Publicerades 16 dec. 2022
Appreciate the heated pool and the loft unit was so adequate. Every whim and fancy is fulfilled. Really no complains.
Översätt
Svar från boendet: Dear Guest User,Thank you for sharing your stay experience at PentStudio West Lake Hanoi with us. It is indeed great to receive your compliment of our service, facilities and apartment layout. Your special mentioned of our service " Every whim and fancy is fulfilled" is huge motivation to us.From all of us at PentStudio West Lake Hanoi we look forward to welcoming you back in the near future.Kind regards,Ngo Le DungResidence Manager
Mika_Akim
Bodde på apr. 2023
Ensamresenärer
7 recension
4.5/5
Utmärkt
Publicerades 4 maj 2023
Very clean and beautiful view .. excellent !! Next time will support again
Översätt
Andrew Soh
Bodde på juli 2022
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 1 sep. 2022
Amazing place to stay in! Staff are really friendly and accommodating!
Översätt
Svar från boendet: Dear Mr. Andrew Soh,Thank you so much for sharing your positive impressions of your stay at PentStudio West Lake Hanoi! I am glad to hear that our service, associates and apartment are meeting your expectation. Your compliments encourage us to work harder.Once again thank you for your compliments. From all of us at PentStudio West Lake Hanoi we look forward to welcoming you back in the near future.Warmest regards,Ngo Le DungResidence Manager
Nesh1877
Bodde på aug. 2022
Par
7 recension
5.0/5
Enastående
Publicerades 11 sep. 2022
The best accommodation you can have. Every is clean and tidy.
Översätt
Svar från boendet: Dear valued Guest,Thank you so much for sharing with us your current stay at PentStudio West Lake Hanoi. It is indeed great to read your compliment of our serviced apartment. Your compliment is huge encouragement to us.From all of us at PentStudio West Lake we look forward to welcoming you back in the near future.Yours sincerely,Ngo Le DungResidence Manager
Gästanvändare
Bodde på aug. 2022
Ensamresenärer
1 recension
4.5/5
Utmärkt
Publicerades 26 sep. 2022
The place of the hotel is a bit far from the Hoan Kiem.
However, the room and the staff were nice.
Very clean and kindly.
And, It’s a good place to go to the airport.
So if it’s ok for you to stay near the west lake and you would like to stay near the airport.
This is a highly recommended.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your current stay experience at PentStudio West Lake Hanoi with us. We are very glad to read your compliments and special mentioned of the service of our associates and I am proud the team has brought our brand alive! Your positive reviews on our service and apartment are most encouraging for us. Once again, thank you for choosing us and your recommendation to other travelers. We look forward to your return in the near future.Warmest regards,Ngo Le DungResidence Manager
Virat sh
Bodde på nov. 2022
Par
5 recension
3.7/5
Publicerades 25 dec. 2022
Location of hotel not goods but everything else is very good
Översätt
Svar från boendet: Dear Virat sh,Thank you for sharing your current stay experience at PentStudio West Lake Hanoi with us. We are very happy to have met your expectation during your stay.Once again, thank you for staying with us. From all of us at PentStudio West Lake Hanoi, we look forward to welcoming you back in the near future.Kind regards,Ngo Le DungResidence Manager
Artem_T1
Bodde på nov. 2022
Affärsresenärer
48 recension
3.0/5
Publicerades 14 dec. 2022
Clean but staff is unfriendly
Översätt
Svar från boendet: Dear Lobanow,Thank you for your feedback of your current stay at PentStudio West Lake Hanoi and thank you so much for your compliment of cleanliness in the property. At the same time we are sorry to hear about the service from staff that did not meet your expectation. We would appreciate if you could provide us more detail of the unpleasant experience to further improve our service.Once again, thank you for your feedback. From all of us at PentStudio West Lake Hanoi we look forward to welcoming you back in the near future for a better stay experience.Kind regards,Ngo Le DungResidence Manager