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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.6
Service4.7
Renlighet4.6
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Gästanvändare
Familjesvit
Bodde på juni 2024
Familj
5 recension
5.0/5
Enastående
Publicerades 21 juli 2024
It’s difficult to stay spacious in the old town, and the hotel staff is very friendly
호안끼엠호수 근처면서 맥주거리와 가깝기때문에 위치는 최고입니다. 대신 좋은 접근성만큼 밤에 조금은 시끄럽습니다. 자정은 지나야 자는데 방해되지 않습니다.
직원들은 모두 친절하고, 마주칠때마다 인사해주고 안부를 물어줍니다. 도움이 필요할땐 적극적으로 도와주어 정말 고마웠습니다.
조식은 부페형식도 좋고 주문하는 단품요리도 훌륭합니다. 매일 과일이 6~8가지 나오기때문에 따로 과일을 사먹을 필요가 없을 정도입니다.
다음번에 하노이에 온다면 재방문 의사가 있습니다.
I have just completed a 3 night stay at the Bella Premier and have been delighted with my visit. The hotel is perfectly located for exploring Hanoi Old Quarter and further afield. The room was great, really comfortable and had all of the essentials. You are in the centre of a busy area, but there was never too much noise. If you are a light sleeper, I would pack earplugs as standard. Plenty of options at breakfast too which was delicious. All of the team are really friendly and helpful, I liked the personal touch of making conversation and being genuinely interested in how my day was and my plans. Throughly recommend this hotel.
Översätt
Gästanvändare
Bodde på jan. 2025
Familj
5.0/5
Enastående
Publicerades 17 feb. 2025
This small hotel is ideally located by the lake. We were nicely welcomed. Our executive room was spacious, clean and confortable with a safe, a fridge and tea & coffee facility. The breakfast is good, I recommend the banana pancakes. There is a buffet and a la carte. Overall great value for money. The rooftop skybar offers a beautiful lake view.
Översätt
Gästanvändare
Bodde på jan. 2025
Annat
5.0/5
Enastående
Publicerades 5 feb. 2025
We stayed here for 4 nights for our first stay in Vietnam. The staff were excellent and couldn't do enough for you- they even sorted a sim card out for us. There was maid service every day and fresh water and amenities too. Location was fantastic, and was 1 minute walk to the lake and from all of our pick up spots. Breakfast was good- lots of fresh fruit and plenty of cooked options to set you up. Limited options for vegetarians, but i can't really complain! The only thing about our room was that it was on the 7th floor by the sky bar, so it was super noisy as the walls are quite thin. However, a couple of ear buds later (or a couple of beers!), and it's not a problem. Would definitely recommend 👌
Översätt
Gästanvändare
Bodde på dec. 2024
Annat
5.0/5
Enastående
Publicerades 25 jan. 2025
Great location in the Old Quarter, with easy access to all main sites. But the best thing about this hotel is the staff: they go above and beyond to help. Without exception, each and everyone of them was so kind, helpful, respectful and generous with their time. For several reasons, we stayed three times in a short space of time. On the second and third time, we were welcomed like a member of the family. We were really sad to leave them. The rooms were clean and well furnished with everything you need. The breakfasts were generous with plenty of choice in the buffet as well as individually prepared meals. There were great views from the rooftop bar. This is a gem of a hotel.
Översätt
Gästanvändare
Bodde på dec. 2024
Annat
5.0/5
Enastående
Publicerades 22 jan. 2025
The staff was caring, attentive, happy and helped us continually with our trip. Alina was an angel Roger and Swan were always checking on us. Besides the perfect location by lake Kiem, breakfast contained many choices of fresh and cooked items. Pho was super.
Översätt
Gästanvändare
Bodde på dec. 2024
Familj
5.0/5
Enastående
Publicerades 18 jan. 2025
Perfect location for walking around Hoàn Kiếm Lake. The balcony view from the room was good to watch the night time dancing on the lake. Comfortable room and very well priced. The best thing about this place was Tommy- most helpful, informative and friendly. Amazing customer service from him and the others working there. Tommy is a real asset to this hotel :)
Översätt
Gästanvändare
Bodde på nov. 2024
Annat
5.0/5
Enastående
Publicerades 23 dec. 2024
The hotel is conveniently located in the Old Quarter, with plenty of shops in the nearby vicinity. It is a little cramped so it may not be good for claustrophobic people. As for the staff, I cannot commend Max enough. I dropped my phone on the grab car and he immediately helped me to follow up, retrieve information and then contact grab and eventually managed to get back my phone. The receptionist Anh is also extremely cheerful and chatty, and would keep suggesting places and cafes for me to visit. Definitely a hotel I will go back again in future.
Översätt
Gästanvändare
Bodde på nov. 2024
Familj
5.0/5
Enastående
Publicerades 8 dec. 2024
Hotel is small but has a great provincial vibe staff are great! The room was clean and had a small verandah.Rooftop bar is ideal and has a fantastic view! Good drink selection and competitive! 2 min walk to night food markets. Genuinely a good place to stay breakfast was included and was good but simple!