Dolce by Wyndham Hanoi Golden Lake recensioner

An exceptional experience, I had booked a standard double bedroom room but to my suprise the hotel had upgraded me to an executive suite. The highlight of the suite was the gold bathtub. The staff were exceptional and the breakfast was fantastic. I would highly recommend the hotel and I would rate it 11/10. Thank you for a memorable time.

A stay brushed in gold — beautiful, with a few areas to refine
. Dolce by Wyndham Hanoi Golden Lake is certainly visually striking. The hotel is incredibly photogenic, and while the overall experience was lovely in many ways, it leaned more towards being aesthetically impressive than feeling like a seamless 5-star stay. 📍 Location 
The location is quieter and less central than the Old Quarter, which is worth considering if you enjoy being close to major attractions. That said, the lakeside setting created a calm, peaceful atmosphere that we really appreciated. ✨ Highlights 
The personalised service from the front desk and door staff was a real highlight. They remembered our names and room number throughout our stay, which felt thoughtful and welcoming. Our room was spacious and the lake view was genuinely beautiful. The gym was clean, updated, and perfectly adequate for a comfortable workout. The buffet breakfast offered a wide range of options and variety. ⚠️ Areas for improvement
 There were a few small details that, with a little more attention, could elevate the experience even further. We were provided with an ironing board that wasn’t in working condition and an iron that was missing parts, which caused a slight delay to our plans one morning. A replacement iron was provided, however it was marked and unfortunately left a small stain on one of my garments. The pickleball court was located in a basement area that felt a little unfinished and could benefit from some added care and presentation. The rooftop pool offered lovely skyline views, however the space itself felt quite quiet, with worn lounge chairs and limited ambience. A poolside bar or some soft music could really enhance the atmosphere and make this area more inviting. One evening, an event held above our room resulted in music and drums being audible late into the night, which impacted rest. Better soundproofing could help ensure guest comfort during events. The laundry service was priced at the higher end, and a price list wasn’t provided. While we could have asked in advance, clearer upfront pricing would have made the experience a little smoother. Breakfast service was pleasant, though it felt less interactive compared to other 4- and 5-star hotels we stayed at in Hanoi, where staff were especially proactive in checking in with guests, offering recommendations, and seeking feedback. 🌿 Final thoughts 
A very beautiful hotel with warm front-facing staff, spacious rooms, and lovely views. With a little more attention to detail and consistency in service, this property has the potential to offer a truly exceptional luxury experience. A wonderful stay in many ways, with just a few opportunities to shine even brighter.

Gold, gold and more gold! But beyond the quirky finishes, the hotel is fun and nice. Just sat away from the old quarter, it’s easy to get around. The beds are super comfy and the breakfast is good.

I book 7 rooms Service was amazing Breakfast options is top notch My bad climate is not good

All was good. Unfortunately didn't get to use the pool as it was under cleaning in progress.

Nice hotel near golden lake. Nice infinity swimming pool on rooftop open till 10pm only. Friendly staff .

Had a fantastic stay at this hotel. The staff were super friendly and helpful! The room was spacious and comfortable. The hotel has excellent facilities including a well-equipped gym, a huge rooftop pool and pickle ball- a great way to escape the rainy season. We loved it so much that we plan to stay again when we come back to Hanoi. Everything was perfect!

While I checked out room,from room to reception on 1 October 25 time 10:24 am ,some one might be room attendant or reception staff,scam my Visa card and purchased $85.97 crunchy rolls Lima subscription without notice or asking me.its a one big scam.

A very nice and eccentric hotel. Excellent hotel. Recommendation: a little more attention to the cleanliness of the balconies and the pool - it's a shame that it is not valued.

The hotel is located not too far from the old quarter, so it was nice. The room is spacious and the bed is massive which we really liked. And we also loved the breakfast, the pho at the breakfast was amazing. The staff is very nice.

I had an amazing stay at this hotel! The atmosphere was perfect. relaxing, welcoming, and beautifully maintained. The staff were friendly and attentive, making me feel right at home from the moment I arrived. The rooms were clean, comfortable, and well-equipped, offering everything I needed for a pleasant stay.

Location is quite far from city center and the lake infront of hotel is not clean but the hotel breakfast is very good and rooms are well maintained

The swimming pool and top floor facilities pay need to improve in terms of cleanliness. Overall is good.

The rooms are spacious and clean and the toilet is also big and equipment with automated bidet seat and a gold bathtub. The location is convenient to get food around the area and there is a circle k convenience store nearby. However, the breakfast wasn't so fantastic as the selection was not much for cooked food and the taste was not really nice.