Le Jardin Hotel Haute Couture

Le Jardin Hotel Haute Couture recensioner

Le Jardin Hotel Haute Couture

105 Nguyen Truong To Street, Quan Ba Dinh, Hanoi, VietnamVisa hotellinformation
Le Jardin Hotel Haute Couture
Le Jardin Hotel Haute CoutureLe Jardin Hotel Haute CoutureLe Jardin Hotel Haute Couture
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Gästrecensioner

9/10
Utmärkt
112 recension
Verifierade recensioner
Läge och interiör9.0
Bekvämligheter8.9
Service9.1
Renlighet9.2
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Alla recensioner(112)
Positiva recensioner(109)
Recensioner med foton/video(38)
Utsökt frukost(21)
Utmärkt läge(17)
Fin utsikt(8)
Utmärkta bekvämligheter(8)
Vänlig personal i receptionen(8)
Utmärkt för affärsresor(6)
Stora rum(6)
Snygg design(5)
Negativa recensioner(3)
Gästanvändare
Rum Premier Queen
Bodde på mars 2025
Par
1 recension
10.0/10
Enastående
Publicerades 27 apr. 2025
Very nice place and the staff are excellent. Christian at front of house on our stay we found to be the best in the game, just amazing service!
Översätt
LondonEd
Chic Wing-rum
Bodde på mars 2025
Par
33 recension
10.0/10
Enastående
Publicerades 20 apr. 2025
Brilliant place. So nice i came back. See my previous review. I’ll be back again! A great stay.
Översätt
Anonym användare
Superior-dubbelrum
Bodde på nov. 2024
Familj
8 recension
10.0/10
Enastående
Publicerades 2 jan. 2025
It’s a small boutique hotel but everything that we need are there. The staff is also very friendly and recommended few good restaurants nearby. Our room is comfortable and breakfast is great too, overall is a good stay and worth for money.
Översätt
Svar från boendet: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive
LRZ2012SH
Chic Wing-rum
Bodde på aug. 2024
Ensamresenärer
12 recension
8.0/10
Mycket bra
Publicerades 6 sep. 2024
Overall good hotel, spacious and clean room, nice rooftop swimming pool, decent breakfast. If need to find a couple of remarks, those could be: - service at the pool can be improved. Timing itself is already strange (it opens at 9 when it’s already 35°C outside and closes at 18 when it’s not even dark yet). Furthermore, on my last day I arrived at 9.45 for a quick dip, and nobody had put yet the pillows on the chairs, opened the umbrellas, provided towels, etc. I had to do everything by myself even though a staff member saw me going to the pool. - breakfast gave me mixed feelings: it’s really good to have some fixed buffet items + some a la carte options (including egg station), but that quality is in contrast with having boulangerie items regularly 1 or 2 days old. Again, overall good experience, but some things can be improved.
Översätt
Svar från boendet: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive
yuziicorn
Superior-tvåbäddsrum
Bodde på juli 2024
Res med vänner
8 recension
10.0/10
Enastående
Publicerades 4 okt. 2024
The hotel was very pretty and located in a convenient place. Easy to call grab even though they may confuse with another hotel across the street. Rooms were big too, value for money
Översätt
Svar från boendet: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive
Richieuk
Klassiskt rum i flygeln
Bodde på dec. 2024
Ensamresenärer
20 recension
10.0/10
Enastående
Publicerades 10 feb. 2025
The staff here make the effort to remember the guests names which is a nice touch. The hotel is very well designed and the location is close to the walking street area.
Översätt
Svar från boendet: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive
Anonym användare
Klassiskt rum i flygeln
Bodde på maj 2024
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 25 juni 2024
Breakfast is good Room is clean View is nice Lobby is friendly This hotel is perfect
Översätt
6/7
Svar från boendet: Dear Value GuestWe trust this message finds you well. We want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is invaluable in our commitment to continuous improvement.We are truly sorry to learn that your experience did not meet your expectations. Your concerns have been carefully noted, and our team is currently investigating the matter to ensure a swift resolution.We genuinely appreciate your openness in sharing your thoughts with us. It is through such insights that we can enhance our services and prevent similar occurrences in the future.Once again, we apologize for any inconvenience you may have experienced, and we assure you that corrective actions are being taken.If you have any further details to share or if there's anything specific you would like to address, please feel free to respond directly to this message. Your concerns are of the utmost importance to us.Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to resolve it promptly.Best regards,Anh Ngoc (Ms.) - Sales team
Gästanvändare
Klassiskt rum i flygeln
Bodde på jan. 2025
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 17 feb. 2025
I'm glad all staff know how to speak English which makes me very comfortable.
Översätt
Svar från boendet: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive
Gästanvändare
Klassiskt Wing Tvåbäddsrum
Bodde på apr. 2024
Res med vänner
6 recension
8.0/10
Mycket bra
Publicerades 24 maj 2024
Great location, near to old quarter. Great breakfast selection. Front desk staff and restaurants staff was friendly and no problem with English. Highly recommended.
Översätt
6/7
Svar från boendet: Dear Value GuestWe trust this message finds you well. We want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is invaluable in our commitment to continuous improvement.We are truly sorry to learn that your experience did not meet your expectations. Your concerns have been carefully noted, and our team is currently investigating the matter to ensure a swift resolution.We genuinely appreciate your openness in sharing your thoughts with us. It is through such insights that we can enhance our services and prevent similar occurrences in the future.Once again, we apologize for any inconvenience you may have experienced, and we assure you that corrective actions are being taken.If you have any further details to share or if there's anything specific you would like to address, please feel free to respond directly to this message. Your concerns are of the utmost importance to us.Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to resolve it promptly.Best regards,Anh Ngoc (Ms.) - Sales team
Ching Ching W
Chic Wing-rum
Bodde på feb. 2024
Par
16 recension
10.0/10
Enastående
Publicerades 30 mars 2024
The room looks the same as pictures, very clean and comfortable. The service is good. The swimming pool is nice and clean for swimming. The breakfast is very nice which beyond our expectation. The restaurants there are great, nice decor, great service. I highly recommend guests to have a drink at the rooftop bar, nice view and environment, there was live music at the rooftop bar as well. The location is good too, which is just 30mins drive from airport.
Översätt
6/10
Svar från boendet: Dear Value GuestWe trust this message finds you well. We want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is invaluable in our commitment to continuous improvement.We are truly sorry to learn that your experience did not meet your expectations. Your concerns have been carefully noted, and our team is currently investigating the matter to ensure a swift resolution.We genuinely appreciate your openness in sharing your thoughts with us. It is through such insights that we can enhance our services and prevent similar occurrences in the future.Once again, we apologize for any inconvenience you may have experienced, and we assure you that corrective actions are being taken.If you have any further details to share or if there's anything specific you would like to address, please feel free to respond directly to this message. Your concerns are of the utmost importance to us.Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to resolve it promptly.Best regards,Anh Ngoc (Ms.) - Sales team
Gästanvändare
Chic Wing-rum
Bodde på mars 2025
Ensamresenärer
9 recension
7.5/10
Publicerades 7 apr. 2025
The reception was great and it was very nice.
Översätt
Kristian
Rum Premier Queen
Bodde på aug. 2024
Ensamresenärer
29 recension
10.0/10
Enastående
Publicerades 21 sep. 2024
Great hotel but then again that’s the price you pay. Very kind staff and the breakfast was great.
Översätt
Svar från boendet: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive
tlapeach
Chic Wing-rum
Bodde på feb. 2024
Par
15 recension
9.5/10
Otroligt
Publicerades 3 mars 2024
Our stay at Le Jardin was clean, quiet and comfortable. This was just what we needed after our stay at a noisy hostel shortly before. We did have a less than satisfactory experience at the bar, but the manager was extremely kind and understanding and he offered a refund for our drinks the very next day. The only issue that we had with that room was that the hot water for the shower (and corresponding tap) only lasted for about 5 or 10 minutes if we were lucky, which is not great if you need to take back-to-back showers.
Översätt
Svar från boendet: Dear Value GuestWe trust this message finds you well. We want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is invaluable in our commitment to continuous improvement.We are truly sorry to learn that your experience did not meet your expectations. Your concerns have been carefully noted, and our team is currently investigating the matter to ensure a swift resolution.We genuinely appreciate your openness in sharing your thoughts with us. It is through such insights that we can enhance our services and prevent similar occurrences in the future.Once again, we apologize for any inconvenience you may have experienced, and we assure you that corrective actions are being taken.If you have any further details to share or if there's anything specific you would like to address, please feel free to respond directly to this message. Your concerns are of the utmost importance to us.Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to resolve it promptly.Best regards,Anh Ngoc (Ms.) - Sales team
Lilyma
Chic tvåbäddsrum i flygeln
Bodde på jan. 2024
Familj
1 recension
9.5/10
Otroligt
Publicerades 28 feb. 2024
They are in a good location to visit the old quarter and several tasty restaurants around. It’s a good choice for visitors who travel to Hanoi the first time, because hotel staff are well trained and prepared for offering you all the information you need.
Översätt
Svar från boendet: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive
Gästanvändare
Klassiskt Wing Tvåbäddsrum
Bodde på jan. 2024
Ensamresenärer
79 recension
9.0/10
Utmärkt
Publicerades 16 feb. 2024
Situated at a quiet quarter near the West Lake, the hotel is near the attractions in town. Classic decoration and cleanliness offers a comfortable and cozy ambience. The staff are very helpful and checkin is very quick. Breakfast is provided on the top floor which has a birdeye view of the lake. Tasty food to my satisfaction. A nice boutique hotel!
Översätt
Svar från boendet: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive