La Beaute Boutique Hotel & Spa

Detta hotell är ett skämt för 4 stjärnor. Smutsiga rum, dålig frukost och massor av bättre val i Hanoi till en lägre kostnad

Trevligt hotell i centrum. Det är inuti så svårt att hitta men det är lugnt och gångavstånd till de viktigaste platserna.

We stayed for 4 nights and we found the location to be really convenient to fully explore the Old Quarter. The room was made up everyday, the shower had heating with strong water pressure providing a pleasant shower experience for a budget hotel. Two bottles of water was also provided daily. The receptionist, Dan, did a wonderful job building rapport with us and made us feel very welcomed. They also allowed us to store our luggages at the hotel after we checked out for many hours before our flight, free of charge! Another staff went out of his way to help us with our bags and escorted us to the area where it’d be easier for us to be picked up by our Grab booking. Didn’t catch a name but we’re very grateful. Overall experience 4/5. Negative points to mention: On the 1st day, housekeeping left unfinished trails of “evidence” that they’ve made up the room. For instance, they left the old trash bag on the floor after emptying the bin and replacing it with a new one. On the 2nd day, they replaced the pillows with new sheets but left the old ones on both sides of the nightstands. By the third day, we noticed the loo wasn’t cleaned at all