Golden Art Hotel

Located in the heart of Hanoi's Old Quarter, this hotel serves as a convenient base for exploring the bustling city on foot. However, I found the area to be overly touristy, crowded with visitors from around the globe, which has somewhat diminished the charm and authenticity of the historic neighborhood. That said, this is no fault of the hotel itself. What truly sets this hotel apart is **Jasmine**, the manager who oversees everything with remarkable professionalism and dedication. She provides excellent advice on all options, from dining to sightseeing, and her sincerity, accuracy, and competence shine through in every interaction. Jasmine’s passion and efforts are the driving force behind the hotel’s reputation and success. While the facilities are somewhat outdated and could benefit from better maintenance, making the hotel feel mediocre in terms of amenities, Jasmine’s exceptional service adds a touch of magic to the experience. Her commitment to ensuring guests feel welcome and well-informed truly elevates the stay. In summary, if you’re looking for a centrally located hotel with outstanding personal service, this is a solid choice—thanks largely to Jasmine’s unwavering efforts and passion

Felt like this hotel was a bit of a catfish 😅. Doesn’t really look like the photos and there is some weird sh*t going on in the hallways, but it’s quiet, clean, and has a great location. The staff are super friendly and will help you with anything. Didn’t catch the name of one guy working there but he put a smile on our face every time we went down to reception. Would stay here again just for the location and price

部屋は古いが使いやすい。タオルも分厚くキレイ。 6階の部屋に案内されたが、エレベーターは5階まで。エレベーターを降りた通路にはエキストラベッド。帰国前の重い荷物を持って上がるのは辛すぎる。 おまけに6階に着くと隣の部屋は工事中。工事業者のおじさん達が大きな音をたてる。しかも20時になっても止まないので、部屋を替えて欲しいと伝えると、工事業者に工事を止めさせる。もうストップしたから大丈夫と。翌朝も9時から工事が始まり、フライト前でチェックアウトまでゆっくりしたかったが堪らず出かけた。 朝食は写真とは全く違い、セミオーダー制。食堂のスタッフはゲームをしていて声をかけても気づかない。ヌードル、*料理、サンドイッチが選べ、サンドイッチを選んだが、パサパサのパンにレタスや*、トマトを挟んだだけ。 良い評価が多かったので期待したが、何のホスピタリティも感じなかった。工事しているフロアーに人を泊めるべきではない。全く寛げなかった。