Hanoi Diamond King Hotel & Travel recensioner

This is our second stay at this hotel, this time a Classic room at 306 (no external window) for one night. The room looked clean at first glance but soon we discovered many small ants on the coffee tray and more circling around a suspicious brown object on the dressing chair (forgot to take a photo). Reception and house keeping were both apologetic and responded quickly. Later on, we discovered the bathroom ceiling to be mouldy and front of the bed has very dusty cables (photos attached), by now we were too tired to call the reception and regretted booking this hotel. Unfortunately we have another reservation for 2 more nights here (Deluxe room) and we asked them to make sure it’s clean. We don’t mind budget hotels but cleanliness is very important. Apart from cleanliness, the room has one internal window to the corridor (no privacy) and two single beds. On the positive side, hotel staff are very friendly and helpful.

Its amazing n beautiful hotel..clean and d staff are all polite n kind.the location so far are great.easy and not so crowded.hope to be bsck there again next time..👍🙏

"Great stay! The hotel exceeded my expectations. Clean and comfortable rooms, friendly staff, and excellent location. Would definitely recommend and stay again!" Shout out to Front desk "Lan" she has been so friendly and helpful to support our stay here.

Hotel staffs are friendly. Although the hotel lift is located at the 2nd floor, the hotel staff would assist us in getting the luggage up to the 2nd floor. Location is near most of the main streets and attractions, walking distance, eg beer street, coffee shops, pho, bahn mi etc.

The hotel is in the middle of the old quarter, basically the area you wanna be as a tourist. It's very nice although sometimes can be loud at night. The staff is super friendly and the room quality and cleanliness is superb for south east Asian standards. Would book again if I visit Hanoi another time.

Good Hotel , I recommended it. Cleaning great ! There is a pool very nice, gym inside , good service , very nice people they all worry about the guests. There are delicious breakfast you can enjoy. Yo recomiendo este hotel , la atención me pareció fantástica. Los empleados muy preocupados siempre se cómo estamos los huéspedes y muy amables y educados. Los desayunos abundantes y muy buenos. También el servicio de transporte es muy bueno, a horario y muy pacientes.

Amenities include free water and tea/coffee which was very convenient. They have stairs and an elevator. The lobby is very beautiful, the room is large, and the bed was comfortable.

Mr. Shang is very patient.and his English is very good.i t's very useful for us. give him 5 stars.

The location is perfect. The hotel receptionist is very nice and accommodating. And the room was cozy and clean.

Good location for Old Town. Hotel a bit worn. Pleasant staff, particularly at check in. Our room was adequate but fairly worn out with the window hard to close. Easy hotel to walk out for food.

At first experience was not gd,but resolved it, reception was very helpful and bellboy was very helpful.wish that the hotel had breakfast.

Room was rather small and basic, but it was clean. Location was great and close proximity to the lake

The hotel is very convenient as it is situated in the Old Quarter. The room is really big and quite. It’s also and they have complete amenities. Even the lobby us big and elegant. I want to stay in that hotel again next time.

nice and clean room, little extra money can give early check in small room but its ok as per location, hotel staff little rude but better do not talk to them much not helpful room is clean and small, better for 1 night stay only,,nothing special as per name and photo in website