Hanoi Graceful Hotel and Travel

Superb location, in the centre of Hanoi, close to a lot of attractions, such as the world famous train street. The service was good as well and the staff helped us to book a taxi to the airport. Definitely recommend it to other travellers.

Arriving at the hotel, the reception and the manager welcomed us warmly. We arrived earlier than the check in time so they invited us to have breakfast first. They suggested different spots to walk around Hanoi City to spend time before checking in at 2 PM which was very helpful The room we got was decent, the walls are a little thinner because we can hear the other people talking by the stairs sometimes but it never bothered us at night time when sleeping. They helped us arrange our Nihn Bihn tour which was a great deal. Hotel pick up and also return trip was provided.

Shower drained very slowly. Staff very hard to negotiate with and they wanted to charge extra money for everything. We're not used to negotiating just to get tolerable prices.