Hanoi Graceful Hotel and Travel recensioner

Superb location, in the centre of Hanoi, close to a lot of attractions, such as the world famous train street. The service was good as well and the staff helped us to book a taxi to the airport. Definitely recommend it to other travellers.

Great hotel in a good location. Friendly staff!

This was such an awesome trip. It was a bit like a whirlwind when you first arrive. But they helped with EVERYTHING! They were so kind and welcoming it was like staying at your family's home. During my stay it was quite cold and they went to great lengths so that my room would be warm and I was comfortable. I was there around the New Year holiday and they even welcomed me with a meal. All in all great people, great experiences. Will definitely be back! 😁

Arriving at the hotel, the reception and the manager welcomed us warmly. We arrived earlier than the check in time so they invited us to have breakfast first. They suggested different spots to walk around Hanoi City to spend time before checking in at 2 PM which was very helpful The room we got was decent, the walls are a little thinner because we can hear the other people talking by the stairs sometimes but it never bothered us at night time when sleeping. They helped us arrange our Nihn Bihn tour which was a great deal. Hotel pick up and also return trip was provided.

The hotel's located in the Old Quarter and is of walking distance to a lot of good food places in the area. The hotel itself is clean and the rooms are cozy, very good for its price. They also serve breakfast which is a small buffet, but the food is really good. They cook pancakes, pho, and omeletes upon request too! I will definitely miss the fried baos and fresh fruits in the morning. The staff is also really helpful and friendly! Definitely recommend staying here!

The hotel staff are very helpful and location is good. The price we paid included a good spread of breakfast. It is a good 3 star hotel that worth to stay.

Shower drained very slowly. Staff very hard to negotiate with and they wanted to charge extra money for everything. We're not used to negotiating just to get tolerable prices.

Location was great, within walkable distance to interesting attractions such as the train street, the cathedral, a temple and many more. Staffs are very knowledgeable about the area and are more than willing to help arrange your trip.

Amazing treatment and solution problem from the shop. Very good price and helps a lot with transfers. I will go back for sure!

Location is good for me, easy to get and go. Staffs are very kind, friendly, and very helpful. The only thing that I do not impressed here is about air conditioning in 405 room. It doesn't work. Have to open fan. But it was not not and stay only 1 night so it was fine. The room doesn't look as wide as shown in photos, a bit old, but yes, this is old quarter and it's worth the money I paid for 2 people with a very pleasant breakfast. I enjoy Hanoi, Vietnam !

This is my first trip to Hanoi, Vietnam 🇻🇳 and our first time (together with my husband) staying at Hanoi Graceful Hotel. We would like to express our sincere gratitude to Ms Ha & her staffs for the warm hospitality and excellent service. Thank you so much and we look forward to staying at your hotel again :)

Great Hotel good location nicely appointed rooms friendly staff

Very accommodating and friendly. Lovely furniture and comfortable bed.

The location of the hotel is good but they turned off the power of the room 15 minutes before official check out time. Very rude!☹️