11 P. Lê Phụng Hiểu, French Quarter, Quan Hoan Kiem, Hanoi, VietnamVisa hotellinformation
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1 natt
Gästrecensioner
9.6/10
Otroligt
73 recension
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Verifierade recensioner
Läge och interiör9.6
Bekvämligheter9.6
Service9.4
Renlighet9.7
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Alla recensioner(73)
Positiva recensioner(72)
Recensioner med foton/video(35)
Utmärkt service(39)
Snygg design(17)
Utmärkta rum(14)
Utsökt frukost(11)
Väl inredda(10)
Utmärkt läge(7)
Ren pool(6)
Utmärkt pool(6)
Negativa recensioner(1)
Travel maker 13
Premier-tvåbäddsrum
Bodde på juli 2025
Par
34 recension
10/10
Enastående
Publicerades 6 aug. 2025
Definitely my favorite hotel in SEA.
From the arrival to the departure was just too perfect. The staff’s are super friendly and helpful.
The breakfast is super hearty and yummy and the cocktails at the lobby lounge were fantastic!
Almost flawless! Highly recommend!
Översätt
Svar från boendet: Dear Travel maker 13,We’re thrilled to learn that your recent experience at Capella Hanoi was nothing short of perfection. Comfortable accommodation matched with exceptional service is what we strive to provide to our guests, and I am delighted that every moment - from arrival to departure - exceeded your expectations.It brings us great joy to know that our friendly and helpful team, the hearty Capella Champagne Breakfast, and fantastic cocktails during our Evening Ritural contributed to making Capella Hanoi your favorite hotel in Southeast Asia.We hope this has created a truly memorable experience for you, and absolutely look forward to welcoming you back anytime soon.Warm regards,Hildegards AnzenbergerGeneral Manager
Sean G.
Svit Capella
Bodde på apr. 2025
Par
2 recension
10/10
Enastående
Publicerades 2 maj 2025
Perfectly located and beautifully finished hotel in the centre of the French Quarter. Attention to detail at every turn inside the hotel and the room. But best of all is the service, immediately from when you arrive. We will be back again, as one night was just too short to appreciate it properly!
Översätt
Svar från boendet: Dear Sean G,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with Capella Hanoi - from the location and design to the attention to detail and especially the service. It truly means a lot to our team. We couldn't agree more - one night is never quite enough, and we’ll be delighted to welcome you back for a longer, even more memorable visit next time!In Appreciation,Hildegard AnzenbergerGeneral Manager
Marcos
Premier-tvåbäddsrum
Bodde på juli 2025
Familj
1 recension
10/10
Enastående
Publicerades 15 aug. 2025
Outstanding overall worth reviewing
Översätt
Svar från boendet: Dear Marcos,We're truly thankful for your kind words and thrilled to learn that you had an outstanding experience at Capella Hanoi. Looking forward to your return anytime soon.Warm regards,Hildegard AnzenbergerGeneral Manager
Ho Kenrick
Juniorsvit
Bodde på sep. 2023
Reser med vänner
5 recension
10/10
Enastående
Publicerades 15 okt. 2023
We love the Junior Suite. The bathroom is amazing!! The restaurants are also worth trying!!
Översätt
Svar från boendet: Dear Ho Kenrick,How fabulous to learn you had a nice stay with us and love the Junior Suite! Many of our guests shared that they could spend hours in the room to photoghrap because they can capture so many beautiful shoots in every corner of the room. I am so pleased that you recommend our restaurants too. We offer signature cuisines in each of our restaurants and it is wonderful that you come to dine with us. Hope to see you again soon.In Appreciation,Dennis LaubensteinGeneral Manager
BVK Tan
Rum Premier King
Bodde på dec. 2023
Par
7 recension
9.5/10
Otroligt
Publicerades 22 jan. 2024
Excellent service. Nice rooms.
Översätt
Svar från boendet: Dear Valued Guest,I am pleased you had a great time and enjoyed your stay with Capella Hanoi. Comfortable accomodation and excellent service are the two keys that help us to win over our guests. Thank you for your kind review and we look forward to your next visit to create even more memorable experience in the near future.In Appreciation,Dennis Laubenstein
Mak Wing Keung
Premier-tvåbäddsrum
Bodde på jan. 2025
Par
5 recension
10/10
Enastående
Publicerades 13 feb. 2025
Super
Översätt
Svar från boendet: Dear Mak Wing Keung,Thank you so much for giving us a 5* rating. We trust you enjoyed your recent stay with us and look forward to welcome you again in the near future.Warm regards,Hildegard AnzenbergerGeneral Manager
Yuan Zhi Lionel
Premier-tvåbäddsrum
Bodde på feb. 2024
Reser med vänner
45 recension
10/10
Enastående
Publicerades 5 mars 2024
Nice stay
Översätt
Svar från boendet: Dear Valuded Guest,Thank you for your short and nice review. We look forward to welcoming you again soonBest regards,Dennis Laubenstein
Svar från boendet: Dear Danica,We’re truly touched by your thoughtful reflections on your recent stay at Capella Hanoi. It’s wonderful to know that the experience exceeded your expectations and made every moment—and every detail—feel worthwhile. From the curated in-room comforts to the all-day culinary offerings and personalized service, we’re delighted that you felt right at home throughout your visit.Your recognition of the small touches, like the sleep-aid aromatherapy and organized charging cable, means the world to us - these thoughtful gestures are exactly what we hope will bring an extra layer of comfort to your stay at Capella Hanoi.Thank you once again for your generous words. We look forward to welcoming you back for another restful and indulgent escape.In Appreciation,Hildegard AnzenbergerGeneral Manager
Svar från boendet: Dear Valued Guest, Your review makes us beaming with pride! It is truly wonderful to hear that you enjoyed our excellent service, luxurious facilities, and prime location. We are equally delighted that the welcome snacks, fresh fruit, and complimentary minibar - with a selection of beverages for your enjoyment - added an extra touch to your stay.At Capella Hanoi, we strive to create memorable experiences through elegant accommodations and thoughtful touches, all delivered with the warmth and professionalism of our colleagues. Your kind words affirm our efforts and inspire us to continue delivering exceptional moments for our guests.We deeply appreciate your heartfelt comments and cannot wait to welcome you back for another unforgettable stay.In Appreciation,Hildegard AnzenbergerGeneral Manager
Svar från boendet: Dear Valued Guest,Thank you for sharing such a thoughtful and detailed review of your stay. We’re thrilled to know that our meticulous service made a positive impression right from the moment you arrived.We’re glad you enjoyed the Living Room’s offerings throughout the day, including the Sweet Delight time and the lively atmosphere during Jazz Soiree. It’s wonderful to hear our team’s enthusiasm and attentiveness stood out and that they could assist you even after checkout with your luggage transfer.We’re also pleased you had the chance to explore the swimming pool area and found the treatment rooms in Auriga Spa and Wellness are exciting. Your kind words about our hotel and service truly mean a lot to us.We look forward to welcoming you back for a longer stay next time!Warm regards,Hildegard AnzenbergerGeneral Manager
Anonym användare
Premier-tvåbäddsrum
Bodde på maj 2025
Par
5 recension
10/10
Enastående
Publicerades 8 juni 2025
카펠라하노이가 카펠라호텔 중에서은 가성비(?)측면에서는 가장 좋아요. 역시 고급 호텔답게 직원들의 응대 및 시설 모두 만족스러웠습니다.
Översätt
Svar från boendet: Dear Valued Guest,We're overjoyed that you appreciated your experience at Capella Hanoi and can't be more proud for such gorgeous feedback you gave us. We strive every day to provide the finest personalized service and facilities and I am happy we delivered on those expectations. Looking forward to seeing you again anytime soon. In Appreciation, Hildegard AnzenbergerGeneral Manager
Svar från boendet: Dear Valued Guest,Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed your stay in our one of our beautiful suites on the 5th floor, trust that the enchanting Juliet balconies and the suite’s unique ambiance allowed you to truly feel the charm and romance of Hanoi. It’s wonderful to know that the atmosphere and the drink selection during our evening ritual - Jazz Soire made your evenings special, and we’re especially touched that the Pho we served left such a lasting impression.Your kind words mean the world to us, and we’re honored to have been part of your most memorable experience in Hanoi. Hope to welcome you back soon for more treasured moments at Capella Hanoi!Warm regards,Hildegard AnzenbergerGeneral Manager
Svar från boendet: Dear Chen,It brings us great joy to learn that your recent experience at Capella Hanoi was stellar. We're thrilled to see how much you enjoyed the thoughtful turn-down service — we trust it added comfort to your evenings and helped you rest well throughout the night.It’s also wonderful to know that you appreciated the solid training and professionalism of our team. Our passion for culture and service excellence drives us to create meaningful moments and deliver authentic experiences.Thank you for bringing the condition of the pool ceiling to our attention - indeed, we've already put this point into our renovation plan and we hope the next time you come back, the pool will be in a perfect condition. Look forward to welcoming you back for another impeccable stay.In Appreciation,Hildegard AnzenbergerGeneral Manager