Capella Hanoi recensioner

Svar från boendet: Dear Sean G,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with Capella Hanoi - from the location and design to the attention to detail and especially the service. It truly means a lot to our team. We couldn't agree more - one night is never quite enough, and we’ll be delighted to welcome you back for a longer, even more memorable visit next time!In Appreciation,Hildegard AnzenbergerGeneral Manager

Svar från boendet: Dear Ho Kenrick,How fabulous to learn you had a nice stay with us and love the Junior Suite! Many of our guests shared that they could spend hours in the room to photoghrap because they can capture so many beautiful shoots in every corner of the room. I am so pleased that you recommend our restaurants too. We offer signature cuisines in each of our restaurants and it is wonderful that you come to dine with us. Hope to see you again soon.In Appreciation,Dennis LaubensteinGeneral Manager

Svar från boendet: Dear Valued Guest,I am pleased you had a great time and enjoyed your stay with Capella Hanoi. Comfortable accomodation and excellent service are the two keys that help us to win over our guests. Thank you for your kind review and we look forward to your next visit to create even more memorable experience in the near future.In Appreciation,Dennis Laubenstein

Svar från boendet: Dear Mak Wing Keung,Thank you so much for giving us a 5* rating. We trust you enjoyed your recent stay with us and look forward to welcome you again in the near future.Warm regards,Hildegard AnzenbergerGeneral Manager

Svar från boendet: Dear Valuded Guest,Thank you for your short and nice review. We look forward to welcoming you again soonBest regards,Dennis Laubenstein

Svar från boendet: Dear Valued Guest,Thank you for sharing such a thoughtful and detailed review of your stay. We’re thrilled to know that our meticulous service made a positive impression right from the moment you arrived.We’re glad you enjoyed the Living Room’s offerings throughout the day, including the Sweet Delight time and the lively atmosphere during Jazz Soiree. It’s wonderful to hear our team’s enthusiasm and attentiveness stood out and that they could assist you even after checkout with your luggage transfer.We’re also pleased you had the chance to explore the swimming pool area and found the treatment rooms in Auriga Spa and Wellness are exciting. Your kind words about our hotel and service truly mean a lot to us.We look forward to welcoming you back for a longer stay next time!Warm regards,Hildegard AnzenbergerGeneral Manager

Svar från boendet: Dear Valued Guest,We're overjoyed that you appreciated your experience at Capella Hanoi and can't be more proud for such gorgeous feedback you gave us. We strive every day to provide the finest personalized service and facilities and I am happy we delivered on those expectations. Looking forward to seeing you again anytime soon. In Appreciation, Hildegard AnzenbergerGeneral Manager

Svar från boendet: Dear Valued Guest,Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed your stay in our one of our beautiful suites on the 5th floor, trust that the enchanting Juliet balconies and the suite’s unique ambiance allowed you to truly feel the charm and romance of Hanoi. It’s wonderful to know that the atmosphere and the drink selection during our evening ritual - Jazz Soire made your evenings special, and we’re especially touched that the Pho we served left such a lasting impression.Your kind words mean the world to us, and we’re honored to have been part of your most memorable experience in Hanoi. Hope to welcome you back soon for more treasured moments at Capella Hanoi!Warm regards,Hildegard AnzenbergerGeneral Manager

Svar från boendet: Dear Chen,It brings us great joy to learn that your recent experience at Capella Hanoi was stellar. We're thrilled to see how much you enjoyed the thoughtful turn-down service — we trust it added comfort to your evenings and helped you rest well throughout the night.It’s also wonderful to know that you appreciated the solid training and professionalism of our team. Our passion for culture and service excellence drives us to create meaningful moments and deliver authentic experiences.Thank you for bringing the condition of the pool ceiling to our attention - indeed, we've already put this point into our renovation plan and we hope the next time you come back, the pool will be in a perfect condition. Look forward to welcoming you back for another impeccable stay.In Appreciation,Hildegard AnzenbergerGeneral Manager

Svar från boendet: Dear Valued Guest,We absolutely enjoyed reading your favorable comments about our Phở and wonton noodle - which are made using cherished recipes from Madam Ánh Tuyết, a celebrated Hanoian culinary artisian.Nothing is more relaxing than sitting by the window, starting the day with a warm cup of coffee and a flavorful bowl of Phở while listening to the rhythm of life passing by on the streets, right?Thank you for choosing to be our guest at Capella Hanoi and we can’t wait to welcome you back for another memorable experience.Warm regards,Hildegard AnzenbergerGeneral Manager

Svar från boendet: Dear Nagomi777,You took us to the cloud nine with this fantastic feedback! We're overjoyed to hear that you had an extraordinary experience with Capella Hanoi. It is absolutely fantastic knowing that you appreciated our property's design, that reflects an eternal celebration of Opera in the Roaring Twenties. It's like time-traveling in style, isn't it? Thank you so much for shout out to Song - our assistant restaurant manager. Attentiveness of service, excellent food, unique experiences, leaving the present behind to discover a world of spellbinding elegance are what we wish our guests can feel and experience at Capella Hanoi. I trust that you and your family enjoyed every moment with us and can't wait to host your next adventure. Get ready for another round of awesome memories! In Appreciation, Hildegard AnzenbergerGeneral Manager

Svar från boendet: Dear Valued Guest,What a delight to learn about your recent experience at Capella Hanoi. We are ecstatic that you enjoyed the cultural side we offered through Capella programming and curates. Our passion for culture and history drives us to delve beneath the skin of every destination we call home. We believe in seeking connection and shared experiences that inspire.Looking forward to welcoming you back anytime soon.In apprecitation,Hildegard AnzenbergerGeneral Manager

Svar från boendet: Dear Valued Guest,Thank you very much for taking the time to share your thoughts. While we're delighted that you appreciated our made-to-order breakfast and found our facilities to reflect the value we aim to offer, we're truly sorry to learn that your service experience did not reflect the warm and personalized hospitality we are known for.At Capella Hanoi, we take great pride in creating meaningful connections with our guests, and your feedback reminds us that consistency is key in every interaction. Please rest assured that we are taking your comments seriously and will revisit our approach to ensure every guest feels genuinely welcomed and cared for, from the very first moment of arrival.We truly hope to have another opportunity to restore your confidence in us and deliver the thoughtful service many of our guests have come to love.Warm regards,Hildegard AnzenbergerGeneral Manager

Svar från boendet: Dear valued customer,Thank you very much for choosing Capella Hanoi for your first time traveling to Vietnam. We are delighted to hear that your recent stay with us was enjoyable. Your kind compliment for our hotel's concept, the atmosphere and the service of our team is highly appreciated. We look forward to welcoming you back for another fantastic stay.Warm regards,Emanuel GroschGeneral Manager