11 P. Lê Phụng Hiểu, French Quarter, Quan Hoan Kiem, Hanoi, VietnamVisa hotellinformation
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1 natt
Gästrecensioner
9.8/10
Enastående
56 recension
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Verifierade recensioner
Läge och interiör9.8
Bekvämligheter9.8
Service9.8
Renlighet9.9
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Alla recensioner(56)
Positiva recensioner(56)
Recensioner med foton/video(26)
Vänlig personal(30)
Snygg design(15)
Utmärkt mat(10)
Utmärkta rum(9)
Väl inredda(8)
Fantastiskt afternoon tea(7)
Utmärkt restaurang(6)
Sean G.
Svit Capella
Bodde på apr. 2025
Par
3 recension
10.0/10
Enastående
Publicerades 2 maj 2025
Perfectly located and beautifully finished hotel in the centre of the French Quarter. Attention to detail at every turn inside the hotel and the room. But best of all is the service, immediately from when you arrive. We will be back again, as one night was just too short to appreciate it properly!
Översätt
Ho Kenrick
Juniorsvit
Bodde på sep. 2023
Res med vänner
5 recension
10.0/10
Enastående
Publicerades 15 okt. 2023
We love the Junior Suite. The bathroom is amazing!! The restaurants are also worth trying!!
Översätt
Svar från boendet: Dear Ho Kenrick,How fabulous to learn you had a nice stay with us and love the Junior Suite! Many of our guests shared that they could spend hours in the room to photoghrap because they can capture so many beautiful shoots in every corner of the room. I am so pleased that you recommend our restaurants too. We offer signature cuisines in each of our restaurants and it is wonderful that you come to dine with us. Hope to see you again soon.In Appreciation,Dennis LaubensteinGeneral Manager
BVK Tan
Rum Premier King
Bodde på dec. 2023
Par
4 recension
9.5/10
Otroligt
Publicerades 22 jan. 2024
Excellent service. Nice rooms.
Översätt
Svar från boendet: Dear Valued Guest,I am pleased you had a great time and enjoyed your stay with Capella Hanoi. Comfortable accomodation and excellent service are the two keys that help us to win over our guests. Thank you for your kind review and we look forward to your next visit to create even more memorable experience in the near future.In Appreciation,Dennis Laubenstein
Mak Wing Keung
Premier-tvåbäddsrum
Bodde på jan. 2025
Par
3 recension
10.0/10
Enastående
Publicerades 13 feb. 2025
Super
Översätt
Svar från boendet: Dear Mak Wing Keung,Thank you so much for giving us a 5* rating. We trust you enjoyed your recent stay with us and look forward to welcome you again in the near future.Warm regards,Hildegard AnzenbergerGeneral Manager
Gästanvändare
Premier-tvåbäddsrum
Bodde på feb. 2024
Res med vänner
33 recension
10.0/10
Enastående
Publicerades 5 mars 2024
Nice stay
Översätt
Svar från boendet: Dear Valuded Guest,Thank you for your short and nice review. We look forward to welcoming you again soonBest regards,Dennis Laubenstein
Svar från boendet: Dear Nagomi777,You took us to the cloud nine with this fantastic feedback! We're overjoyed to hear that you had an extraordinary experience with Capella Hanoi. It is absolutely fantastic knowing that you appreciated our property's design, that reflects an eternal celebration of Opera in the Roaring Twenties. It's like time-traveling in style, isn't it? Thank you so much for shout out to Song - our assistant restaurant manager. Attentiveness of service, excellent food, unique experiences, leaving the present behind to discover a world of spellbinding elegance are what we wish our guests can feel and experience at Capella Hanoi. I trust that you and your family enjoyed every moment with us and can't wait to host your next adventure. Get ready for another round of awesome memories! In Appreciation, Hildegard AnzenbergerGeneral Manager
Svar från boendet: Dear Valued Guest,What a delight to learn about your recent experience at Capella Hanoi. We are ecstatic that you enjoyed the cultural side we offered through Capella programming and curates. Our passion for culture and history drives us to delve beneath the skin of every destination we call home. We believe in seeking connection and shared experiences that inspire.Looking forward to welcoming you back anytime soon.In apprecitation,Hildegard AnzenbergerGeneral Manager
Svar från boendet: Dear valued customer,Thank you very much for choosing Capella Hanoi for your first time traveling to Vietnam. We are delighted to hear that your recent stay with us was enjoyable. Your kind compliment for our hotel's concept, the atmosphere and the service of our team is highly appreciated. We look forward to welcoming you back for another fantastic stay.Warm regards,Emanuel GroschGeneral Manager
Svar från boendet: Dear Valued Guest,It’s a pleasure to receive such kind words and to hear about the bright reflection of your experience at Capella Hanoi. Thank you for highlighting our Capella Champagne Breakfast, the Sweet Delights and the Jazz Soire hours, which have contributed to the perfect time of your stay with us. We hope that you enjoyed every inch of our hotel and look forward to the opportunity to welcome you again in a near future.In Appreciation,Emanuel GroschGeneral Manager
Svar från boendet: Dear Valued Guest,Thank you so much for your glowing review. At Capella Hanoi, we believe in seeking connection and shared experiences that inspire. And that's how we can deliver our own unique style and experiences to our guests. Seeing the smiles on their faces really brought even more energy to our team. We are thrilled that you enjoyed your time at Capella Hanoi to the best of it and absolutely wish to have the chance to welcome you again in a near future!In Appreciation,Dennis Laubenstein
Svar från boendet: Dear Valued Guest,Wow! Your thorough exploration of the Capella Hanoi's design, facilities & offerings, from the Living Room and Diva's Lounge to our floor concepts and dining experiences in Backstage, Koki, provides valuable insights for our future guests. We're delighted that you enjoyed the various aspects of your stay, including the Capella Champagne Breakfast to the Sweet Delight, especially the Signature Set menu in the Michelin star awarded Koki restaurant. The team was absolutely happy having the opportunity to serve you.We are looking forward to welcome you back soon.In AppreciationDennis Laubenstein
Svar från boendet: Dear Valued Guest,Thank you for spending time to write us this comment to share about your recent stay at Capella Hanoi. It was a pleasure sharing the sacred moment of transition between the old and the new year with you. And we're pleased that you found our breakfast service and food to your satisfaction. Nevertheless, we apology for the disappointment at the arrival, which clearly not reflect the Capella standards. I have shared your comments with our Culturist team to ensure we address this in the repeat trainings for the team to prevent future occurrence.Again, thank you for your sharing and we look forward to welcoming you again at Capella Hanoi!In Appreciation,Dennis Laubenstein
Weilaiwendy
Rum Premier King
Bodde på apr. 2024
Par
4 recension
10.0/10
Enastående
Publicerades 8 juni 2024
bill的設計毋庸置疑,酒店本身也非常注重服務和細節,是非常好的一次體驗。
Översätt
6/9
Svar från boendet: Dear Weilaiwendy,Thank you so much for choosing to be with us. Capella Hanoi is a triumph of Bill Bensley, the so-called "maestro of architecture on a global scale." Our revelry palace was inspired by Opera during the Roaring Twenties, as you may have noticed. Comfortable accommodation matched with exceptional service is what we strive to provide to our guests and I am thrilled that you enjoyed both of them. We absolutely look forward to welcoming you back very soon. In Appreciation,Dennis Laubenstein
Svar från boendet: Dear Sunmingjie Sunny,Your review just gave us a double shot of happiness! We are usually known for our great customer service and attention to detail in everything that we do. It is so delightful that you appreciate our service and embark on a culinary adventure in our restaurant - Backstage, trust that it was a worthwhile experience for you. We can't wait to welcome you back again in the near future.In Appreciation,Dennis Laubenstein
Gästanvändare
Rum Premier King
Bodde på maj 2024
Familj
12 recension
10.0/10
Enastående
Publicerades 11 juni 2024
服務最好的酒店
Översätt
Svar från boendet: Dear Value Guest,What a beautiful picture to show how you enjoyed your stay at Capella Hanoi.Thank you for sharing about your experience with us and we look forward to welcome you back soon.In Appreciation,Dennis Laubenstein