navitor
31 december 2023
I booked this hotel for my family, I called them in advance to check if they have available rooms and if the room has enough beds as described on the website or not. After they received my call, they said I should book the room directly with them because there were not many rooms left, the funny thing is: before the call, I checked on different booking websites and still saw they had the room which I wanted to book, like 2-3 rooms. BUT AFTER the call, immediately all the rooms are not available to book online anymore LOL
What a cheap and unprofessional attitude! They put their price on those agoda, booking, hotels, trips much cheaper than their walking room so when they knew the guests would come to their place on that day for that room, they set them unavailable immediately.
So luckily, they forgot to close their hotel on Trip.com and that's why they got this review.
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