Splendid Hotel & Spa

Splendid Hotel & Spa recensioner

Splendid Hotel & Spa

Sô 6 Ng. Hàng Hành, Hàng Trống, Quan Hoan Kiem, Hanoi, VietnamVisa hotellinformation
Splendid Hotel & Spa
Splendid Hotel & SpaSplendid Hotel & SpaSplendid Hotel & Spa
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Gästrecensioner

4.3/5
Mycket bra
41 recension
Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.3
Service4.4
Renlighet4.2
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Alla recensioner(41)
Positiva recensioner(38)
Recensioner med foton/video(6)
Utmärkt läge(15)
Utmärkt vistelse!(14)
Utmärkt service(14)
Negativa recensioner(3)
1PresentWanderer
Deluxerum
Bodde på Jul 2024
Ensamresenärer
3 recension
5.0/5
Enastående
Publicerades Jul 30, 2024
Absolutely loved my stay with Splendid! Hannah on front desk was so friendly and incredibly accommodating. The room was so comfortable. Wifi isn’t very great. Location is so central and there is so much in walking distance. Breakfast is a little extra with free pick up by bike to their sister hotel where you will be greeted by Rose and other beautiful staff! A great buffet breakfast. I have booked again when I return to the city.
Översätt
Gästanvändare
Superior-dubbelrum
Bodde på Apr 2024
Annat
7 recension
5.0/5
Enastående
Publicerades Apr 14, 2024
The location is great. We used this hotel for a group of students on a field trip. It had everything we needed to make the trip a success.
Översätt
Gästanvändare
Superior-dubbelrum
Bodde på Oct 2024
Par
4 recension
5.0/5
Enastående
Publicerades Oct 14, 2024
Very helpful staff, good location , nice room
Översätt
David (España)
Deluxerum
Bodde på Sep 2024
Par
9 recension
5.0/5
Enastående
Publicerades Sep 22, 2024
Nice room , good location, good staff
Översätt
Anonym användare
Deluxerum
Bodde på Jul 2024
Par
1 recension
5.0/5
Enastående
Publicerades Jul 27, 2024
Very friendly staff, good location, nice rooms
Översätt
navitor
Familjerum med balkong
Bodde på Dec 2023
Familj
1 recension
3.2/5
Publicerades Dec 31, 2023
I booked this hotel for my family, I called them in advance to check if they have available rooms and if the room has enough beds as described on the website or not. After they received my call, they said I should book the room directly with them because there were not many rooms left, the funny thing is: before the call, I checked on different booking websites and still saw they had the room which I wanted to book, like 2-3 rooms. BUT AFTER the call, immediately all the rooms are not available to book online anymore LOL What a cheap and unprofessional attitude! They put their price on those agoda, booking, hotels, trips much cheaper than their walking room so when they knew the guests would come to their place on that day for that room, they set them unavailable immediately. So luckily, they forgot to close their hotel on Trip.com and that's why they got this review.
Översätt
Gästanvändare
Superior-dubbelrum
Bodde på Sep 2024
Par
1 recension
5.0/5
Enastående
Publicerades Sep 22, 2024
Very helpful staff, good location
Översätt
Anonym användare
Deluxerum
Bodde på Oct 2024
Par
1 recension
5.0/5
Enastående
Publicerades Oct 26, 2024
Helpful staff, good location
Översätt
Gästanvändare
Deluxerum
Bodde på Jun 2024
Par
5 recension
5.0/5
Enastående
Publicerades Jun 30, 2024
Hotel near lake, good hotel, helpful staff
Översätt
Gästanvändare
Familjerum med balkong
Bodde på Jun 2024
Familj
1 recension
5.0/5
Enastående
Publicerades Jun 25, 2024
Good hotel , friendly staff, near lake
Översätt
Gästanvändare
Superior-dubbelrum
Bodde på Aug 2024
Par
1 recension
5.0/5
Enastående
Publicerades Sep 4, 2024
Good location, friendly staff
Översätt
Gästanvändare
Superior-dubbelrum
Bodde på Apr 2023
Ensamresenärer
8 recension
2.5/5
Publicerades Apr 13, 2023
Not the cleanest hotel I've ever been in. Stain on furniture and bedding. Quite slow WiFi. Staff was very friendly and helpful.
Översätt
Anonym användare
Deluxerum
Bodde på Aug 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades Aug 10, 2024
Helpful staff, near lake
Översätt
Linda
Superior-dubbelrum
Bodde på May 2023
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades May 30, 2023
Wonderful people, excellent location room very nice, walking to everything, travel agent very helpful across street.
Översätt
TeaTime Adventures
Superior-dubbelrum
Bodde på May 2023
Ensamresenärer
1 recension
4.0/5
Mycket bra
Publicerades May 21, 2023
I mistakenly booked in on the wrong day but arrived after checkin time and they wouldn’t let me change my day even though I wouldn’t be staying in Hanoi that night which seemed a little inflexible but those were the rules. They did offer to hold onto my bags if I didn’t want to take them to the tour I was going to for the next two days but I decided not to take them up on that offer. The room I had, had a window and was pleasant for the price. It is in a ice location very close to the lake. Besides them not being flexible with the dates the staff were friendly. However given their inflexibility on the dates, when I returned to Hanoi two days later, I booked in with a different hotel for two days rather than go back there.
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