Hanoi la Vision Hotel recensioner

Svar från boendet: “Thank you so much for your kind words! We’re glad you enjoyed the room and our central location.”

Svar från boendet: Thank you so much! See you next time!

Svar från boendet: Thank you for your comment, Next time, we will arrange for you a room at the back, which will be quieter. Because we are centrally located, and close to the street, it is a bit noisy (and remember to close the windows).

Svar från boendet: Thank you so much for your kind words! We’re delighted to hear you enjoyed our location in the Old Quarter and the nearby food options. Your feedback truly means a lot to us. We hope to welcome you back again soon!

Svar från boendet: We are truly sorry to hear that your stay did not meet your expectations and that you felt uncomfortable in the room. We take any mention of skin irritation seriously and will double-check the room thoroughly to ensure everything is safe and clean for future guests.However, we would like to note that many other guests have found our rooms clean and comfortable, and often share positive feedback about their stays. We understand that each guest’s experience can be different, but we believe your review may have been overly negative for reasons that might not fully reflect the overall quality of our hotel.We are grateful that you acknowledged our reception staff’s helpfulness. Should you give us another chance in the future, we would love to welcome you back and ensure a better experience.

Svar från boendet: Thanks you so much!

Svar från boendet: Thank you! We’re delighted that you enjoyed the location and our service.

Svar från boendet: Thank you for your kind feedback! We're glad you enjoyed the location and the air conditioning. Our team is always happy to assist with luggage, especially since the building has no elevator. Hope to welcome you again!

Svar från boendet: Grateful for your kind review – we’re always here if you visit Hanoi again.

Svar från boendet: Thank you for your lovely comments! We’re thrilled you enjoyed the food nearby—BBQ and Pho are definitely local favorites. We hope to welcome you back again soon for another great stay!

Svar från boendet: Thank you for your honest feedback. We’re truly sorry to hear that your stay did not meet your expectations, especially regarding the difference between online photos and the actual condition of the room and reception.We understand your concerns and take them seriously. As an older hotel located in the heart of Hanoi’s Old Quarter, some of our furnishings have shown signs of age. However, we want to assure you that during this current low season, we are gradually upgrading our rooms and replacing older equipment to provide a more pleasant experience for future guests.On a positive note, we’re glad to hear that the room still provided the essential amenities for your stay. Thank you again for your feedback—it helps us improve. We hope to welcome you back in the future to experience the improvements firsthand.

Svar från boendet: Hello! Thank you for taking the time to share your experiences at our hotel. We are truly sorry to hear that you encountered some issues during your stay.Regarding the reception, we do have staff available 24/7 to assist our guests. However, during times when there are no guests coming in or out, they may need a brief moment to rest. We will certainly look into improving this process to ensure convenience for our guests.As for the towel changes, we are always happy to assist and replace towels at any time. If you have any requests, please feel free to let us know, and we will respond promptly.We greatly appreciate your feedback and hope to have the opportunity to serve you better in the future. Thank you for choosing our hotel!

Svar från boendet: Dear Guest,Thank you so much for your kind words! We’re happy to hear you enjoyed our central location in the heart of the Old Quarter. We hope to welcome you again soon!

Svar från boendet: Thank you for your feedback, and we're sorry for the inconvenience caused during your stay.We’d like to clarify that the power outage you experienced was due to a temporary electricity issue in the local area, not within our hotel. It occurred three times within the span of one hour, and each interruption lasted only 3–5 minutes. The local electricity provider quickly responded and resolved the issue.As we are located in the central area of Hanoi's Old Quarter, power outages are extremely rare, and this was an unexpected situation beyond our control.We truly appreciate your understanding, and we hope to have the chance to welcome you again under better circumstances.Warm regards,La Vision Hotel – Hanoi Old Quarter