22land Residence 71 Hang Bong

Excellent hotel. Very professional staff. Very good location. Big room. Big bed. Big bathroom. Very good breakfast.

🌟 5-Star Review – Great Location & Friendly Staff We had a pleasant stay overall. The hotel is located right in the heart of the city, within walking distance to almost everything — restaurants, markets, and major attractions. The staff were always smiling, friendly, and eager to help with anything we needed. Our requests were handled quickly and efficiently, which we really appreciated. The room was clean and the bed was comfortable. The bathroom was well-maintained, with good water pressure and consistent hot water in the shower. Breakfast was simple but satisfying — enough to start the day well. Aside from a few minor issues, everything went smoothly. We were generally happy with our stay and would recommend this hotel to other travelers looking for a convenient and friendly place in the city center.

Very close to many cool spots. I recommend it.

The location is good and it's easy to get around the old town. There's a laundry nearby, so long-term stays are possible. It would be even better if there were English-speaking staff. Overall, the staff are great.

The room is very clean and spacious. Furniture is new. Its location is very convenient to visit Hoan Kiem lake as well as to take bus to/from airport (route 86 bus stop is nearby). The staff is friendly and helpful

Arrived in Hanoi late evening hoping to get ready for bed. Our bed had stains and hairs and wasn’t properly cleaned. The 4 star rating on this hotel is very misleading and not accurate for the finishes and level of service. We ask the attendant to have another room. Was told no other room and asked us to wait for him to clean. We didn’t find that acceptable given it was already now 11:30pm at night. The attendant called for help and was told to check another room. That room too had cleanliness issues - stains on pillows and hairs were found. I asked Trip to cancel the booking so we could find another hotel to salvage our sleep for our next early departure. Trip wasn’t able to contact the hotel to get the approval to cancel - which is disheartening. The hotel finally allowed us to check out their sister hotel down the block to find another room - which was better.