HOTEL du LAC Hanoi recensioner

Absolutely amazing and outstanding service. While everywhere in Vietnam we were treated nicely and politely, at the Du Lac they went out of their way, from the welcome drink to allowing us a late check out to handling our luggage. Breakfast is excellent.

Amazing hospitable staff super nice friendly and helpful. The breakfast at the hotel was very delicious even better than some of the highly recommended restaurants. Their coffee is the best. However there were some construction noises. Bed and pillow weren’t comfy for me since I have bad back and neck.

Super nice front desk team, so regret didnt tip him so can only express my gratitude here Spa can go other place Room is lovey but no window if anyone care

Excellent location and great value. We really like this hotel due in part for the location, the great ambiance and service and the food quality. The room was spacious and had great wifi. I will stay here again

good hotel, full English service, most customers are from Europe, waiter attitude is great, you could ask for any reasonable help, like shopping enquiry, you also could use RMB to have current exchange in the hotel. in addition, hotel location is good. overall, I have a good living impression here.

The hotel is perfectly located, within 5-10 min walking distance from Old Quarter, in a street close to St. Joseph Cathedral and the famous Pho 10 Lu Quoc Su, and yet is quiet enough since it is not in the main road. There are many souvenir stores nearby, as well as spa & massages, thus making it super convenient. I love that we can just dump the shopping goods back to the hotel when we are tired, and can go out for foot massage or spa easily, since it’s so conveniently located. Hotel staff and super nice and courteous. The only demerit, is that the room is pretty small and the water pressure for the shower can be higher. But overall, I would give it 4.5 out of 5 given all the above merits.

Friendly nice staff, very good services ! Highly recommended !

Great location, great svc, breakfast was great!  Minor hiccup on room but it was my fault.  They have many room types available and I got confused. It was fine, though.   Tip:  Double check room details and all will be golden. 😁  extra shout out to manager/concierge Mary!!  So helpful!

The staff was really friendly. They all went out of their way to make our short stay a pleasant one. Thank you so much!😊

The staff went above and beyond to make my stay enjoyable. The room facing the street was nice with a balcony. The breakfast was astonishing.

Beautiful hotel with really great staff. The breakfast buffet was definitely worth the money. I would certainly stay there again.

The location, the breakfast and the staff are great. But we booked 1 room for three, they offer us a camp bed. I'm not so happy about that, because with that our room get smaller.

All the hotel staff were friendly and helpful. They gave us advice on the food stalls to visit. They made an effort to decorate the room as it was my hubby’s birthday. The breakfast was good with varieties. The location of the hotel was convenient with many restaurants and massage places. Will return again.

The variety of breakfast and service related by the staffers at the restaurant are excellent. The staffers at the reception are also helpful. The pictures on the walls and elevators are very interesting by following the traditional design.