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Verifierade recensioner
Läge och interiör8.5
Bekvämligheter8.2
Service8.8
Renlighet8.7
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Negativa recensioner(24)
Vincent Kam Seng Kee
Rum Deluxe King
Bodde på nov. 2024
Reser med vänner
15 recension
10/10
Enastående
Publicerades 15 dec. 2024
Hotel is clean and well kept despite being a rather old hotel. Location is central and convenient. Front ni desk is very helpful and its staff’s English proficiency is really good.will be here r
Översätt
Svar från boendet: We are grateful for your positive review and for choosing to stay with us. We are glad to hear that you had a wonderful time at our hotel and we hope to have the opportunity to serve you again in the future. Thank you for your kind words and for sharing your experience with others.
wang chi
Rum Deluxe King
Bodde på apr. 2025
Affärsresenär
2 recension
8.5/10
Mycket bra
Publicerades 11 maj 2025
The floor I stayed was refurnished. Breakfast not bad. They have a swimming pool. Not far away from. tourist area.
Översätt
Svar från boendet: Dear Wangchi,Thank you for your positive review and for giving us such a high rating. We are thrilled to hear that you had a great experience at our hotel, and we hope to see you again in the future.Best regards,Fortuna Hotel Hanoi.
SUN Korea
Deluxe-tvåbäddsrum
Bodde på juni 2025
Affärsresenär
12 recension
6.5/10
Publicerades 8 juli 2025
Hotel with cost-effectiveness If it's expensive, of course, choose another hotel
Översätt
Gästanvändare
Rum Executive Premier
Bodde på feb. 2025
Affärsresenär
2 recension
10/10
Enastående
Publicerades 1 apr. 2025
A Truly Singaporean Experience
I always stay at this hotel whenever I visit, and it never disappoints! From the moment you step in, it’s clear that this place is truly Singaporean at heart. The atmosphere captures the essence of Singapore, and you can feel the local culture woven into every aspect of the experience.
One of the highlights of my stay is the food. The hotel offers a fantastic variety of local Singaporean dishes, making it the perfect place for anyone who craves authentic flavors. Whether it’s a hearty bowl of Laksa, tender Hainanese Chicken Rice, or the rich and flavorful Satay, there’s always something to satisfy your taste buds. The convenience of being able to indulge in these iconic dishes without having to leave the hotel is a huge plus!
The service is impeccable—friendly, efficient, and always attentive to your needs. It feels like the staff genuinely care about providing a top-notch experience, and they go above and beyond to ensure you have everything you need.
As for cleanliness, the hotel maintains the highest standards. The rooms and common areas are spotless, creating a welcoming and comfortable environment. You can really tell they put effort into making the space both functional and aesthetically pleasing.
Overall, this hotel provides a perfect blend of local culture, outstanding service, and immaculate cleanliness. I highly recommend it for anyone wanting a truly Singaporean experience. Whether you're here for business or leisure, it’s an ideal choice!
Översätt
Svar från boendet: Dear Valued Guest,Thank you so much for your wonderful and detailed review! We are absolutely thrilled to hear that you consistently enjoy your stays with us and that you feel our hotel truly embodies the Singaporean spirit.It brings us immense pride to know that you appreciate the local culture we strive to weave into the guest experience, from the atmosphere to our authentic Singaporean culinary offerings. We are delighted that you enjoy our Laksa, Hainanese Chicken Rice, and Satay! Providing our guests with convenient access to these iconic dishes is indeed a priority for us.Your kind words regarding our service, cleanliness, and the attentiveness of our team are truly appreciated. Our staff is dedicated to providing a top-notch experience, and your feedback serves as a great encouragement to them.We are so pleased that you find our hotel to be a perfect blend of local culture, outstanding service, and immaculate cleanliness, and that you highly recommend us for a truly Singaporean experience.We look forward to welcoming you back to Fortuna Hotel on your next visit to Hanoi, Vietnam, and continuing to provide you with the same exceptional experience you've come to expect.Sincerely,Fortuna Hotel Hanoi.
KLUN
Deluxerum
Bodde på mars 2025
Ensamresenär
11 recension
7.5/10
Publicerades 22 apr. 2025
Not the best location and value but cleanliness, service and facilities are good.
Översätt
Svar från boendet: Dear Klun,Thank you for your positive review praising our facilities, cleanliness, and our service. We are so pleased you had a wonderful stay and appreciate you highlighting aspects you enjoyed. We aim to delight every guest, and your kind words motivate us to continue providing quality service. We hope to welcome you back soon.Best regards,Fortuna Hotel Hanoi.
FHOODSHIP
Rum Deluxe King
Bodde på nov. 2024
Affärsresenär
37 recension
9.0/10
Utmärkt
Publicerades 29 dec. 2024
Foreign exchange at the reception does not accept RMB. Little disappointed. Other than that, rooms were fairly updated and all creature comforts are there.
Översätt
Svar från boendet: Dear FHOODSHIP,We appreciate you taking the time to share your feedback. We understand your disappointment regarding the RMB exchange. We are glad to hear you enjoyed our updated rooms and amenities. Thank you!Best regards,Fortuna Hotel Hanoi.
Lu
Rum Deluxe King
Bodde på maj 2024
Affärsresenär
6 recension
8.0/10
Mycket bra
Publicerades 16 juli 2024
The hotel is good as usual. Only trip.com was not able to help to modify the booking during the stay. It cost me one night forfeited. Will book directly from the hotel next time.
Översätt
Svar från boendet: Dear Lu,Thank you so much for your kind words and for taking the time to share your experience with us. We are glad to hear that you enjoyed your stay and we hope to see you again soon.Best regards,Fortuna Hotel Hanoi
kalvinngjc
Rum Deluxe King
Bodde på mars 2025
Ensamresenär
5 recension
7.5/10
Publicerades 13 apr. 2025
great stay. room was clean and they have a great restaurant
Översätt
Svar från boendet: Dear Kalvinngjc,Thank you so much for your kind words and for taking the time to share your experience with us. We are glad to hear that you enjoyed your stay and we hope to see you again soon.Best regards,Fortuna Hotel Hanoi.
Hsieh David
Rum Deluxe King
Bodde på apr. 2024
Reser med vänner
3 recension
8.0/10
Mycket bra
Publicerades 2 juli 2024
very good, nice place, good service, nice food, everything is fine
Översätt
Svar från boendet: Dear Hsieh David,Your feedback is appreciated! We're here to provide great experiences every time you visit. We hope to have the opportunity to welcome you again at Fortuna.Best regards,Fortuna Hotel Hanoi.
np
Deluxe-tvåbäddsrum
Bodde på aug. 2024
Affärsresenär
2 recension
6.5/10
Publicerades 28 okt. 2024
The hotel is clean, but if you use too much toilet paper in the tray it will clog. I was a little surprised that the staff brought hot water in the middle of the night when I arrived.
Översätt
Yongsheng
Exekutiv Deluxe
Bodde på maj 2024
Familj
40 recension
6.0/10
Publicerades 25 juli 2024
Like this hotel location to make me happy
Översätt
Svar från boendet: Dear Yongsheng,We appreciate your positive feedback and are happy to know that you had a great time at our hotel. Thank you for choosing to stay with us, and we hope to have the opportunity to serve you again in the future.Best regards,Fortuna Hotel Hanoi
Gästanvändare
Rum Deluxe King
Bodde på aug. 2024
Affärsresenär
42 recension
9.0/10
Utmärkt
Publicerades 11 sep. 2024
hotel is bigger & cleaner than I was expecting. quiet at night too. breakfast is worth it. there was a super-typhoon when we were there. We had drinking sessions at the 1st floor restaurant.
Översätt
Svar från boendet: Dear Valued Guest,Thank you so much for your kind words and for taking the time to share your experience with us. We are glad to hear that you enjoyed your stay and we hope to see you again soon.Best regards,Fortuna Hotel Hanoi
Jerico Campuzano
Rum Premier Queen
Bodde på jan. 2025
Familj
124 recension
9.0/10
Utmärkt
Publicerades 1 mars 2025
Great location good stuff clean safe .. !!
Översätt
Svar från boendet: Dear Tom,We are delighted to hear that you enjoyed your stay and that our hotel met your expectations. Thank you for your kind words and for recommending us to others. We look forward to welcoming you back soon.Best regards,Fortuna Hotel Hanoi.
Gia hao
Rum Deluxe King
Bodde på nov. 2023
Reser med vänner
27 recension
10/10
Enastående
Publicerades 15 dec. 2023
Perfect!!!!!I really love the breakfast and the room service is quick and friendly. I would visit again.
Översätt
Svar från boendet: Dear Gia hào,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you had a perfect experience with us and that you enjoyed our breakfast and room service. We are proud to have a team that is quick and friendly, and we are thrilled to hear that they met your expectations.We appreciate your kind words and look forward to welcoming you back soon!Warm regards,Richard Tiang,General Manager.
Xin
Rum Deluxe King
Bodde på apr. 2024
Affärsresenär
22 recension
9.5/10
Otroligt
Publicerades 30 maj 2024
In summary, it was an average stay without any major issues. A good option if you’re looking for a straightforward, no-frills experience.
Översätt
Svar från boendet: Dear Xin,Thank you for sharing your experience with us! We're glad to have made your stay enjoyable. We hope to have the opportunity to serve you again in the future.Best regards,Fortuna Hotel Hanoi.