Splendid Star Grand Hotel Hanoi

Varmvattenutgången är för liten och duschmunstycket är inte lätt att använda Toalettsitsen matchar inte storleken på toaletten Det är obehagligt att sitta på Rumsdörrlåset har fastnat och svårt att stänga. Jag skulle inte överväga att bo här igen nästa gång!

Clean but not very well maintained. We stayed in room 501 and the door cannot be closed properly without locking as the beam where the latch of the door knob hooks on was worn and only the door lock could latch it in place properly. The seams around the floor of the walls came off too. It's an old hotel but I was expecting a better maintained establishment as we stayed in another hotel few days back and that was better maintained and they both costs around the same price. However, Splendid Grand is located in the central of Old Quarter. The staff were quite good in service, except the one that helped bring your luggage to your room and stood there expecting tips. From a country whereby tips giving is not a normal culture, this is quite weird given the blatant expectation.

We stayed wonderful nights at Splendid Star Grand Hotel. The staff helpful and spoke english. Upon arrival in the morning we were warmly welcomed with a fruit plate & drink. Brien, checked us in even though the normal check-in time was 2pm. He then gave a map and gave us a good brief of where to go, restaurants, and answered all our questions. Apart from Brien, Kimmie was also very courteous and helpful. The breakfast was plentiful, and had a wide spread of variety. The location of the hotel is superbly central, and very close to St Joseph Cathedral, and a ten minute to the Hoan Kiem lake, and the famous Train Street. The location served our purpose of exploring Hanoi's Old Quarter. Only misgiving was the crowded narrow lane leading to the hotel in which our airport taxi could not enter. So we had to walk about 70meters. All in, we were very happy with the hotel, and will return