Splendid Star Grand Hotel Hanoi

När jag först kom in i rummet upptäckte jag att det skilde sig från bilderna jag såg när jag bokade online. Jag blev mycket besviken. Faciliteterna var relativt förfallna, sängramen hade många tecken på ålder och toaletten hade ingen separat badkar Miljön var inte särskilt bra. Men verkligen, attityden hos servicepersonalen är hjärtlig och de är mycket vänliga mot de boende. Frukosten är också mycket rik. Det är en mycket intressant upplevelse att höra klockorna i kyrkan bredvid huset. Det finns en oändlig ström av hotellgäster, och det känns som att det är ett populärt hotell, kanske ligger det nära gamla stan, så det är väldigt bekvämt att besöka i närheten. Dessutom är jag inte särskilt nöjd med WIFI.

The breakfast selection is impressive considering the price. The room is a bit small as it is at old quarters. The staff is friendly but felt they are more friendly to non Asian (approach more). The hotel located near church ⛪️ but the road is narrow so you need to walk a little to the hotel by car. They serve welcome drink and fruits when check in.

Excellent service. Mom and I stayed in a very quiet room and had the best sleep after a tiring hot weather outdoors. Good amenities and best breakfast buffet! Staffs were very accommodating and made sure we were comfortable during our stay. Great coffee shops and spa nearby. Walking distance to St Joseph Cathedral. I will come back again and I highly recommend.

Hotel rooms are beautiful, very clean and comfortable bed, especially Manager Ding Dong is super helpful and excellent service. We can ask anything from him to help us in Hanoi and Sapa! Staffs are friendly and helpful too. Breakfast was great, there are staffs will help you cook on the spot when we want to eat scrambled egg or Pho noodles. From hotel we can go to Train Street in 7mins walking distance, around the hotel there are many local food and drink. Many coffee shop to buy gifts for friends. Also you can take photos with beautiful Church. I recommend everyone to book the Splendid Grand Star hotel and experience yourself.

Mattress slightly hard. Location very central and easily accessible to old quarter. Breakfast was excellent ! Staff are very friendly.

Had a wonderful stay at Splendid Star. Located on a small back alley, it’s perfect for being both in the center of all the action while still maintaining some peace and quiet. We were in a top floor room with a lovely view and the staff was very kind with helping us with our luggage, offering suggestions, and cleaning. Comfy bed, air conditioning, and a real authentic charm. Would definitely stay again next time I’m in Hanoi.