Authentic Hanoi Boutique Hotel recensioner

Svar från boendet: Thank you so much for your kind review! We're thrilled to hear that you were happy with our location, service, and food, and that our staff were helpful. Your recommendation means a lot to us, and we hope to welcome you back soon. We will continue working hard to offer a great experience at a competitive price!

Svar från boendet: Thank you for sharing your experience! We're glad to hear that you enjoyed our hotel's location near Hoan Kiem Lake and the friendly service from our staff. The 11th-floor breakfast view is indeed one of our highlights, and we're happy you appreciated it. It's great that you found some affordable local food options nearby as well! We hope to welcome you back again on your next visit to Hanoi!

Svar från boendet: Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our friendly staff, great location, and the cleanliness of our facilities. It's wonderful to know that you enjoyed the breakfast variety as well.We apologize for the inconvenience you experienced regarding the room size. We understand that having enough space is important, especially when traveling with more luggage. Your comments are valuable to us, and we'll consider them as we continue to improve our guest experience.We hope to have the opportunity to welcome you back in the future. If you decide to return, please don't hesitate to reach out to us directly so we can assist in finding a room that better suits your needs.Thank you once again for choosing our hotel!

Svar från boendet: Thank you for your feedback! We're delighted to hear that you enjoyed your stay and found our hotel to be great value for money in such a strategic location. We look forward to welcoming you back on your next visit to Hanoi!

Svar från boendet: Thank you for your positive feedback about Authentic Hanoi Boutique Hotel.We are delighted to hear that you had an enjoyable stay and appreciated the wonderful view from our rooftop restaurant. It's great to know that you found the room clean and the air conditioning very good. Your kind words about Ms. Sandy and her professional team are much appreciated.We look forward to welcoming you back on your next visit to Hanoi.

Svar från boendet: Thank you for sharing your positive feedback about Authentic Hanoi Boutique Hotel.We are delighted to hear that you found our hotel very good, with a convenient location and delicious food. Your kind words about Sandy being friendly, helpful, and very beautiful are much appreciated.We look forward to welcoming you back on your next visit to Hanoi.

Svar från boendet: Thank you for taking the time to review your stay with us. We're delighted to hear you enjoyed our great location, the cleanliness of our hotel, and the nice rooftop restaurant where breakfast is served. These aspects are important to us in ensuring a pleasant stay for all our guests.We sincerely apologize for the inconvenience caused by the broken wardrobe door in your room. We understand how frustrating it must have been to deal with the light issue during the night. Please rest assured, our staff is always ready to address any issues promptly to ensure our guests' comfort, regardless of the hour. In the future, we encourage you to let us know of any concerns as soon as they arise so we can make your stay as comfortable as possible.We appreciate your feedback as it helps us to improve our service and facilities. We hope to have the opportunity to welcome you back, providing you with an impeccable stay from start to finish.

Svar från boendet: Thank you for your kind words! We're thrilled to hear that Tracy and our team at the front desk made a positive impression with their helpful service and warm smiles. We'll be sure to pass along your appreciation to them. Looking forward to welcoming you back for another great experience!

Svar från boendet: Thank you for your great feedback! We're so glad to hear that Sandy was helpful and that you appreciated the Ha Long Bay tip recommendation. We're happy it was worth it for you. We truly appreciate your kind words and look forward to welcoming you back soon!

Svar från boendet: Thank you for your kind feedback! We're glad to hear that you enjoyed the environment, the service from Sandy and Tracy, and the quiet location. We truly appreciate your comments and hope to welcome you back for another great stay!

Svar från boendet: Thank you for your kind words! We're so glad to hear that you had a positive experience with Sandy. Her kindness and passion for service truly make a difference, and we're happy that it made your stay even better. We appreciate your feedback and look forward to welcoming you back soon!

Svar från boendet: Thank you for sharing your experience. We're sorry to hear that your plans for Halong Bay were affected by the weather, but we're glad that manager Sandy was able to assist you in extending your stay in Hanoi. It's great to know that she was able to provide you with a room upgrade during this extension. We hope that despite the change in plans, you had a pleasant and comfortable stay with us. Your satisfaction is important to us, and we're pleased that we could accommodate your needs. We look forward to welcoming you back in the future under more favorable circumstances.

Svar från boendet: Thank you for taking the time to share your wonderful feedback! We are thrilled to hear that you were pleased with the room, food, and location of our hotel. We will pass on your thanks to manager Sandy for her friendly and welcoming service. We look forward to welcoming you back in the near future.

Svar från boendet: Thank you for taking the time to provide your detailed feedback about your stay at Authentic Hanoi Boutique Hotel. We appreciate your honest comments as they help us to continually improve our services and facilities.Location:We are pleased to hear that you found our location excellent and convenient for exploring Hanoi’s major attractions. The vibrant surrounding area is indeed one of our highlights.Cleanliness:We sincerely apologize for the issues you encountered with the cleanliness of your room. Your comments regarding the bathroom and carpet have been noted, and we will address these concerns with our housekeeping team to ensure higher standards of cleanliness in the future.Service:It is wonderful to hear that our staff provided excellent service during your stay. We strive to offer friendly and attentive service to all our guests, and your positive feedback is greatly appreciated.Facilities:We apologize for the disappointment you experienced with our facilities. The lack of a window in your room and the condition of the gym and lounge area are issues we take seriously. We will work on improving these facilities and ensuring that all amenities meet our guests’ expectations.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.