Authentic Hanoi Boutique Hotel recensioner

Svar från boendet: Kära gäst, först och främst ber vi uppriktigt om ursäkt för de problem du stött på under din vistelse. Vi är mycket ledsna och upprörda att höra att du var missnöjd med städningen och servicen på hotellet. Din feedback är oerhört viktig för oss och vi lovar att omedelbart genomföra en grundlig inspektion och städning för att lösa de problem du nämnde och säkerställa att de inte stör framtida gäster. När det gäller receptionspersonalens beteende kommer vi att initiera intern utbildning för att förbättra vår servicekvalitet och kundvård. Vi förstår att dessa problem har haft en betydande inverkan på din upplevelse och detta är definitivt inte en standard vi vill behålla. Vi hoppas verkligen få möjligheten att hjälpa dig igen för att visa vårt engagemang och förbättring. Om du vill diskutera hur du kan rätta till denna obehagliga upplevelse, vänligen kontakta oss och ange ditt namn, boknings-ID eller vistelsedatum. Vi hoppas verkligen kunna återvinna ditt förtroende och ge en mer tillfredsställande boendeupplevelse. Vi ber återigen om ursäkt för besväret och tackar för din värdefulla feedback.

Svar från boendet: Thank you so much for your kind review! We're thrilled to hear that you were happy with our location, service, and food, and that our staff were helpful. Your recommendation means a lot to us, and we hope to welcome you back soon. We will continue working hard to offer a great experience at a competitive price!

Svar från boendet: Thank you for sharing your experience! We're glad to hear that you enjoyed our hotel's location near Hoan Kiem Lake and the friendly service from our staff. The 11th-floor breakfast view is indeed one of our highlights, and we're happy you appreciated it. It's great that you found some affordable local food options nearby as well! We hope to welcome you back again on your next visit to Hanoi!

Svar från boendet: Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our friendly staff, great location, and the cleanliness of our facilities. It's wonderful to know that you enjoyed the breakfast variety as well.We apologize for the inconvenience you experienced regarding the room size. We understand that having enough space is important, especially when traveling with more luggage. Your comments are valuable to us, and we'll consider them as we continue to improve our guest experience.We hope to have the opportunity to welcome you back in the future. If you decide to return, please don't hesitate to reach out to us directly so we can assist in finding a room that better suits your needs.Thank you once again for choosing our hotel!

Svar från boendet: Thank you for your feedback! We're delighted to hear that you enjoyed your stay and found our hotel to be great value for money in such a strategic location. We look forward to welcoming you back on your next visit to Hanoi!

Svar från boendet: Thank you so much for your excellent review! We're thrilled to hear that you enjoyed the hotel, its location, and the friendly service from Sandy and her team. We're also glad you liked the food and the lovely view. Your recommendation means a lot to us, and we look forward to welcoming you back for another great stay!

Svar från boendet: Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the hotel's location, the food, and the beautiful view. We're also happy that Sandy and her team were able to provide helpful service during your stay. We truly appreciate your feedback and look forward to welcoming you back soon!

Svar från boendet: Thank you for your positive feedback about Authentic Hanoi Boutique Hotel.We are delighted to hear that you had an enjoyable stay and appreciated the wonderful view from our rooftop restaurant. It's great to know that you found the room clean and the air conditioning very good. Your kind words about Ms. Sandy and her professional team are much appreciated.We look forward to welcoming you back on your next visit to Hanoi.

Svar från boendet: Thank you so much for your kind review! We're delighted to hear that you enjoyed the service, the location, and the friendly staff, especially Sandy and her team. Your recommendation means a lot to us, and we look forward to welcoming you back soon!

Svar från boendet: Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the excellent service, our great location, and the beautiful view. We're especially happy that Sandy and our friendly staff made a positive impact on your stay. Your feedback means a lot to us, and we look forward to welcoming you back soon!

Svar från boendet: Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed the service, food, and view, and that Sandy and the team made such a positive impact on your stay. We're so happy you extended your stay and we truly appreciate your kind words. We look forward to welcoming you back for another excellent experience!

Svar från boendet: Thank you for sharing your positive feedback about Authentic Hanoi Boutique Hotel.We are delighted to hear that you found our hotel very good, with a convenient location and delicious food. Your kind words about Sandy being friendly, helpful, and very beautiful are much appreciated.We look forward to welcoming you back on your next visit to Hanoi.

Svar från boendet: Thank you so much for your excellent review! We're thrilled to hear that you enjoyed the location, food, and view, and that our staff, especially manager Sandy, made your stay even better. Your kind words mean a lot to us, and we look forward to welcoming you back for another great experience!

Svar från boendet: Thank you for your kind review! We're so glad to hear that you enjoyed the hotel, its location, and the friendly service from Sandy and the team. We truly appreciate your feedback and look forward to welcoming you back soon!