Authentic Hanoi Boutique Hotel recensioner

Svar från boendet: Kära gäst, först och främst ber vi uppriktigt om ursäkt för de problem du stött på under din vistelse. Vi är mycket ledsna och upprörda att höra att du var missnöjd med städningen och servicen på hotellet. Din feedback är oerhört viktig för oss och vi lovar att omedelbart genomföra en grundlig inspektion och städning för att lösa de problem du nämnde och säkerställa att de inte stör framtida gäster. När det gäller receptionspersonalens beteende kommer vi att initiera intern utbildning för att förbättra vår servicekvalitet och kundvård. Vi förstår att dessa problem har haft en betydande inverkan på din upplevelse och detta är definitivt inte en standard vi vill behålla. Vi hoppas verkligen få möjligheten att hjälpa dig igen för att visa vårt engagemang och förbättring. Om du vill diskutera hur du kan rätta till denna obehagliga upplevelse, vänligen kontakta oss och ange ditt namn, boknings-ID eller vistelsedatum. Vi hoppas verkligen kunna återvinna ditt förtroende och ge en mer tillfredsställande boendeupplevelse. Vi ber återigen om ursäkt för besväret och tackar för din värdefulla feedback.

Svar från boendet: Dear Andy,Thank you for your kind review!We’re happy to hear you enjoyed the service, breakfast, and peaceful atmosphere despite being in the lively Old Quarter. Your suggestion about adding peanut butter is appreciated and will be considered for future improvements.We look forward to your next visit!Authentic Hanoi Boutique Hotel Team

Svar från boendet: 感謝您的好評！我們非常高興您在這裏的體驗如此愉快，Sandy、David 和全體員工都很感激您的讚揚。期待您的再次光臨！😊

Svar från boendet: Thank you so much for your kind review! We're thrilled to hear that you were happy with our location, service, and food, and that our staff were helpful. Your recommendation means a lot to us, and we hope to welcome you back soon. We will continue working hard to offer a great experience at a competitive price!

Svar från boendet: Dear Rogercman,Thank you for taking the time to share your feedback.We’re glad you appreciated our central location and the value we offer, especially with rooms featuring real windows — something we know is important for many guests. Your comments on the room and breakfast are noted and will help us improve.We hope to welcome you again in the future!Authentic Hanoi Boutique Hotel Team

Svar från boendet: Dear Valued Guest,Thank you for your kind words! We’re so glad you enjoyed the room upgrade, our service, and the food. Sandy and the team truly appreciate your appreciation.We hope to welcome you back for another wonderful stay!Warm regards,Authentic Hanoi Boutique Hotel Team

Svar från boendet: Dear Valued Guest,Thank you for your wonderful review and strong recommendation!We’re delighted to hear that you enjoyed our central location, spacious and well-equipped rooms, and the friendly service from Sandy and all our staff. It’s also great to know you appreciated the meals and beautiful night view from the restaurant.We look forward to welcoming you back on your next visit!Authentic Hanoi Boutique Hotel Team

Svar från boendet: 感謝您的反饋！我們非常高興您對酒店的服務和位置感到滿意。Sandy和所有工作人員會繼續努力為您提供更好的體驗。期待您的再次光臨！

Svar från boendet: Thank you for sharing your experience! We're glad to hear that you enjoyed our hotel's location near Hoan Kiem Lake and the friendly service from our staff. The 11th-floor breakfast view is indeed one of our highlights, and we're happy you appreciated it. It's great that you found some affordable local food options nearby as well! We hope to welcome you back again on your next visit to Hanoi!

Svar från boendet: Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our friendly staff, great location, and the cleanliness of our facilities. It's wonderful to know that you enjoyed the breakfast variety as well.We apologize for the inconvenience you experienced regarding the room size. We understand that having enough space is important, especially when traveling with more luggage. Your comments are valuable to us, and we'll consider them as we continue to improve our guest experience.We hope to have the opportunity to welcome you back in the future. If you decide to return, please don't hesitate to reach out to us directly so we can assist in finding a room that better suits your needs.Thank you once again for choosing our hotel!

Svar från boendet: 非常感謝您的好評！我們很高興聽到您對我們的服務感到滿意，Sandy 和團隊都非常感激您的讚揚。我們期待您的再次光臨，繼續為您提供優質的服務和舒適的住宿體驗。祝您一切順利，期待下次見面！

Svar från boendet: Thank you for your feedback! We're delighted to hear that you enjoyed your stay and found our hotel to be great value for money in such a strategic location. We look forward to welcoming you back on your next visit to Hanoi!

Svar från boendet: Thank you so much for your excellent review! We're thrilled to hear that you enjoyed the hotel, its location, and the friendly service from Sandy and her team. We're also glad you liked the food and the lovely view. Your recommendation means a lot to us, and we look forward to welcoming you back for another great stay!

Svar från boendet: Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the hotel's location, the food, and the beautiful view. We're also happy that Sandy and her team were able to provide helpful service during your stay. We truly appreciate your feedback and look forward to welcoming you back soon!