Le Petit Prince Hotel & rooftop bar

This “luxury spa” is in no way luxury. Took 15mins to get the room set up & when I went in they were surprised I wanted a facial not a massage (had booked & paid for facial when arrived). Took another 20 mins to get set up for a facial, the treatment itself was fine except cold water used & she had to keep going out to the bathroom to replace water. There must have been a staff room beside the “spa” as half way through the treatment you could hear multiple people shouting. The 2 staff members in the room constantly talking to each other & one of their phones was consistently getting text messages & sound was going off every few minutes. I also saw the masseuse who was giving the massage beside me opening her phone to check messages in the middle of the massage. She then asked for a tip at the end of this terrible experience.

“Luxury” spa is a back room with a massage table, can hear staff shouting and opening the doors. The masseuse was on her phone and talking to other staff. She then asked for a tip which is very unprofessional

Non è la prima volta che veniamo in questo hotel dove ci siamo sempre trovati bene . Torniamo ora dopo il lockdown e le cose sono molto cambiate . La pulizia lascia a desiderare , colazione inesistente e ciliegina sulla torta siamo senz’acqua!!! Lo sconsiglio