Home Inn Hotel (Harbin Central Street Pedestrian Street)

Home Inn Hotel (Harbin Central Street Pedestrian Street) recensioner

Home Inn Hotel (Harbin Central Street Pedestrian Street)

38 West Toudao Street, Daoli District, Harbin, Heilongjiang, ChinaVisa hotellinformation
Home Inn Hotel (Harbin Central Street Pedestrian Street)
Home Inn Hotel (Harbin Central Street Pedestrian Street)Home Inn Hotel (Harbin Central Street Pedestrian Street)Home Inn Hotel (Harbin Central Street Pedestrian Street)
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Gästrecensioner

9.4/10
Enastående
1022 recension
Verifierade recensioner
Läge och interiör9.5
Bekvämligheter9.3
Service9.4
Renlighet9.5
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Alla recensioner(1022)
Positiva recensioner(1001)
Recensioner med foton/video(201)
Utmärkt läge(241)
Praktiskt läge(137)
Utmärkta bekvämligheter(121)
Vänlig personal i receptionen(65)
Utsökt frukost(61)
Utmärkt kaffe(6)
Lätt att ringa efter taxi(5)
Bagageleveranstjänst(4)
Negativa recensioner(21)
Waritt
Queensize-rum i business-klass
Bodde på jan. 2025
Par
4 recension
10.0/10
Enastående
Publicerades 2 mars 2025
Great Location & Wonderful Housekeeping Service The location of this hotel is excellent—right on Zhongyang Street and also close to the Songhua River. However, it’s a bit of a walk from the airport bus drop-off point. If you’re not carrying a large suitcase, the walk is quite manageable. The check-in experience wasn’t the best, as I didn’t find the male receptionist particularly welcoming. However, the female staff members were much more attentive. The room was clean, smelled nice, and felt very comfortable. What really stood out to me was the housekeeping staff—especially a short-haired lady who was incredibly kind and genuinely attentive. She even made an effort to communicate with me, which I really appreciated. Unfortunately, I forgot to ask for her name. Another staff member, a female receptionist with glasses, was also very helpful during check-out. I had quite a few questions, and she, along with two other female receptionists on duty at the time, took great care of me. And I have to mention the little delivery robot—I absolutely loved it! Such a fun and convenient touch. Overall, despite a small hiccup at check-in, my stay was very pleasant. If I have the chance, I would definitely stay here again!
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your feedback! We’re glad you enjoyed our location, clean rooms, and the exceptional service from our housekeeping and reception staff, especially the short-haired lady and the glasses-wearing receptionist. We’re also happy you loved our delivery robot!We apologize for the check-in experience and will address this to improve. Thank you for your kind words, and we hope to welcome you back soon!
Gästanvändare
Family Room With Smart Toilet, Zero Pressure Mattress & Voice Control
Bodde på nov. 2024
Familj
3 recension
8.5/10
Mycket bra
Publicerades 11 dec. 2024
Great location! 1 min walk to Zhongyang Street. 10 min walk to St Sophia Cathedral and Songhua river. There are washing machines and dryers available for guests to use.
Översätt
Svar från boendet: 太棒了!地理位置優越,步行即可輕鬆抵達中央大街、聖索菲亞教堂及松花江。還提供洗衣機和烘乾機哦,方便又貼心!
Sharon
Twin Room With Smart Toilet, Zero Pressure Mattress & Voice Control
Bodde på okt. 2024
Familj
6 recension
8.0/10
Mycket bra
Publicerades 30 nov. 2024
Good location. Room is equipped with smart home system, but not functioning in certain rooms. Need to improve on front desk service.
Översätt
Svar från boendet: 感謝您的反饋。對於智能家居系統的問題,我們會立即檢查並修復。前台服務方面也將加強培訓,提升服務質量。
William Chieng
Queensize-rum i business-klass
Bodde på nov. 2024
Par
13 recension
9.5/10
Otroligt
Publicerades 15 jan. 2025
The location of the hotel is very near to 中央大街 and the room is very spacious.
Översätt
Svar från boendet: 謝謝親的光顧呦,我們會繼續努力,以滿血的狀態等待親的下次到來噠(*╹▽╹*)。
Gästanvändare
Superior-rum i queensize
Bodde på mars 2025
Ensamresenärer
6 recension
10.0/10
Enastående
Publicerades 25 apr. 2025
卫生:5🤩5🤩5🤩5🤩
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您選擇入住如家商旅酒店,並給予這麼高的好評和讚揚,我們感到萬分的榮幸和開心,為每位顧客提供優質的服務是我們應該做的,我們還會再接再厲,你們就是我們工作前進的動力,期待您的再次光臨,酒店全體員工祝您生活愉快,萬事如意喲!
Andrew79
Twin Room With Smart Toilet, Zero Pressure Mattress & Voice Control
Bodde på jan. 2025
Familj
53 recension
9.5/10
Otroligt
Publicerades 24 apr. 2025
Very good
Översätt
Svar från boendet: 尊敬的賓客,您好!您的肯定是對我們最大的鼓勵,小如一直希望通過自己的努力,讓每一位客人在商旅途中感受到家人和朋友一般的温暖,期待與您的再次重逢~
Chi Phu
Family Room With Smart Toilet, Zero Pressure Mattress & Voice Control
Bodde på jan. 2025
Bokat för andra
3 recension
8.5/10
Mycket bra
Publicerades 13 feb. 2025
Very convenient to reach most attractions.  Few minutes left to Central Street.  10 min walk to St Sophia, 5 min walk to Red Brick market.  Hotel is clean and convenient
Översätt
Svar från boendet: 看見親對我高度的認可,小旅真的好開心^_^我們會繼續努力做的更好,不會讓您失望的,期待在如家與您再次相遇!!!
Umut
Superior-rum i queensize
Bodde på dec. 2024
Par
6 recension
8.5/10
Mycket bra
Publicerades 14 jan. 2025
The location of the hotel is very good. The staff is friendly and very helpful. The rooms are clean but I cannot say the same for the corridors. The breakfast menu is rich but some foods run out early. You may need to hurry for breakfast.
Översätt
Svar från boendet: Dear guest, Thank you for your positive review, we couldn't be more honored by your affection. Regarding the cleaning of the corridor, we sincerely accept your suggestion, and immediately strengthen the sanitary maintenance of the corridor to ensure the cleanliness and consistency of the whole hotel environment. For breakfast food supply, we will optimize management to ensure that the food supply is sufficient, so that every guest can enjoy a rich and fresh breakfast even during peak hours. Your feedback is extremely valuable to us and can influence our decisions to continually improve the quality of our services. Please continue to supervise and share any suggestions with us. Your satisfaction is our unremitting pursuit goal. Thank you again for your stay and feedback and look forward to your next visit. Sincerely, the hotel team
Gästanvändare
Superior-rum i queensize
Bodde på dec. 2024
Res med vänner
4 recension
9.0/10
Utmärkt
Publicerades 11 jan. 2025
Good for its location. Just beside central street. Some room have toilet smell. The rest are all good
Översätt
Svar från boendet: Dear guests, we are honored by your stay experience, and we are open and learning about every evaluation of your arrival. We deeply apologize for the peculiar smell in the room, and fully understand and value it. Thank you for your feedback, your feelings are a valuable guide for us to improve. Although our location occupies the heart of the city, it also brings a convenient breath of life; We regret if the smoke of fireworks in front of the window has caused you any inconvenience. We have quickly followed up on this issue, and the air fresheners prepared by carefully selected fragrances are becoming new friends to keep every room fresh and comfortable. Thank you again for your valuable comments. We are constantly making progress with the concept of providing the best service. We hope to provide you with a carefree stay experience again one day.
kk293
Superior-rum i queensize
Bodde på nov. 2024
Familj
8 recension
9.5/10
Otroligt
Publicerades 3 jan. 2025
Room was spacious, location is best. 1 minute walk to zhong yang pedestrian street. Also walking distance to song hua river. However, some of our room’s toilet was super smelly, until they changed one of our room. Its a little bit annoying but overall, we enjoyed our stay in this hotel.
Översätt
Svar från boendet: Dear customers, thank you for your affirmation and support to our hotel. Your satisfaction is our greatest honor. I deeply apologize for the toilet smell you mentioned. This is our negligence and regret. We have noticed this situation and have taken prompt steps to change your room to ensure that you can enjoy a comfortable and hygienic stay. To solve these problems, we are committed to strengthening our daily cleaning and maintenance processes to ensure that all facilities are in optimal condition. Your feedback is very important, it helped us identify and resolve the issue. Thank you again for your tolerance and understanding. We promise that it is our eternal goal to provide every guest with a service that exceeds expectations. Looking forward to visiting you again and experiencing our services and facilities again.
Stephen Batt
Superior-rum i queensize
Bodde på nov. 2024
Par
18 recension
7.5/10
Publicerades 3 jan. 2025
Good location, helpful staff, small room and only one elevator. Terrible breakfast probably the worst hotel breakfast I have had.
Översätt
Svar från boendet: 感謝您的反饋!我們會努力改善早餐質量,同時優化房間和電梯體驗,希望下次能給您帶來更棒的住宿感受!
Gästanvändare
Twin Room With Smart Toilet, Zero Pressure Mattress & Voice Control
Bodde på nov. 2024
Familj
2 recension
9.0/10
Utmärkt
Publicerades 27 dec. 2024
The reception staff were exceptionally friendly and accommodating, making the check-in process a pleasant experience. I especially appreciated the hotel’s two automatic washer dispensers and two dryers, which made laundry a breeze. The location was ideal, offering easy access to Zhong Yang Street, making it incredibly convenient for exploring the area.
Översätt
Svar från boendet: Thank you very much for your heartwarming review, and we are delighted to make your stay a pleasant experience. We are honored by your valuable comments, especially the appreciation of our friendly staff, convenient self-service laundry facilities, and ideal location. We will convey your suggestions to the relevant team to continuously improve the quality of services and facilities. Looking forward to serving you again and making your next stay a perfect experience. Thank you again for your choice and affirmation, and I wish you a happy life!
JAMES OWEN
Peaceful Sleep Double Bed Room With Air Purifier, Smart Toilet & Zero Pressure Mattress
Bodde på nov. 2024
Familj
1 recension
8.0/10
Mycket bra
Publicerades 18 dec. 2024
Clean, modern hotel in an excellent location. Just 20m off the main Zhongyang shopping street, and a 10min walk to the riverfront. Check-in was quick and trouble free. Even has a robot to bring any food delivery right to your hotel door. Perfect for getting a good nights rest before spending the day outside enjoying the ice.
Översätt
Svar från boendet: 感謝您的正面反饋,很高興您享受了舒適的住宿體驗。我們致力於提供便捷高效的服務,希望再次為您服務。
MM
Peaceful Sleep Double Bed Room With Air Purifier, Smart Toilet & Zero Pressure Mattress
Bodde på nov. 2024
Res med vänner
3 recension
6.0/10
Publicerades 30 dec. 2024
Front desks midnight service could be improved... !!
Översätt
Svar från boendet: Thank you very much for your feedback, we understand that midnight service is a key part of the hotel's operation. We are deeply sorry if any inconvenience has been caused to you during your stay. We have taken immediate steps to improve our night shift service process to ensure a more efficient and caring service experience. Please consider choosing our hotel again in order to experience these improvements. We are committed to providing exceptional service and comfortable stays to every guest, whenever and wherever we are. Thank you again for your valuable comments, and look forward to your visit again, giving us the opportunity to present you with the best service.
Anonym användare
Twin Room With Smart Toilet, Zero Pressure Mattress & Voice Control
Bodde på dec. 2024
Par
5 recension
10.0/10
Enastående
Publicerades 3 jan. 2025
Great location, new facilities, good services.
Översätt
Svar från boendet: Thank you very much for your praise and affirmation. These valuable feedback are of great significance to us! We are honored to know that you are satisfied with the location, new facilities and services of the hotel! We are well aware that behind every excellent experience is the result of unremitting efforts of the team. To this end, we promise to continue to optimize various services and upgrade facilities to ensure that every guest's accommodation experience can exceed expectations. Your satisfaction is the driving force for our continuous progress, and we look forward to providing you with more warm and convenient service next time. Thank you again for your choice and valuable opinions!