No.68 Ganshui Road, Xiangfang District, Harbin, Heilongjiang, 150090, China
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Vi erbjuder prisgaranti
1 natt
Gästrecensioner
9.5/10
Enastående
4240 recension
För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör9.5
Bekvämligheter9.3
Service9.5
Renlighet9.5
Gästanvändare
Svit Lägenhet
Bodde på juli 2024
Familj
9 recension
5.5/10
Publicerades 30 aug. 2024
My favourite part of the hotel is the self serviced laundry. The guest room itself is quite old and smelly. Furniture is dirty and bed linen is tired. Breakfast is average. Overall the hotel is far below the standard of Sofitel and definitely not a 5 star hotel.
Översätt
Svar från boendet: Bonjour guest,Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Your feedback is very important to us. New quilts have been purchased and their are on the way, the hotel has just started renovating the new furniture. I am a appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I am Guest Experience Manager Lisa hope to see you again
Your Jamaican Girl
Superior-rum i queensize
Bodde på maj 2024
Par
14 recension
9.0/10
Utmärkt
Publicerades 11 juni 2024
I had an amazing time, of course Sofitel never disappoints! 💜 The facilities were up to par, the food was exquisite and the service was top-notch. Everything was quite impressive, from the in-room dining experience to the indoor fitness center. The room was decorated free of charge at my request and spa packages were reasonably priced.
Översätt
6/8
Svar från boendet: We regret that we have not been fully satisfied with you.We know that the more trust we get, the more we ask ourselves to do better, so as to live up to everyone's expectations. We will adjust the shortcomings as soon as possible, and look forward to your visit again in a better state. Sofitel Harbin wish you a pleasant trip!
ckate
Lyxrum, två enkelsängar
Bodde på dec. 2022
Familj
3 recension
9.0/10
Utmärkt
Publicerades 29 jan. 2023
Indoor swimming pool temperature was enough to swim, hotel staff was all kind and sorted out everything quickly. We even could enjoyed the Lion Dance at the hotel lobby on the first day of ***** New Year.
交通:Hotel is just next to Wanda Mall so we could go LaoChangChunBing branch and big supermaket easily.
卫生:Pleasant stay except for some smoking smell.
Översätt
Svar från boendet: Thank you for sharing your experience with us. I hope you will have a wonderful stay at Sofitel Harbin,We will focus on your feedback, the New Year new atmosphere, I wish you a happy ***** New Year, all the best-——Sofitel Harbin