No.68 Ganshui Road, Xiangfang District, Harbin, Heilongjiang, 150090, China
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Gästrecensioner
9.5/10
Enastående
4202 recension
För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör9.5
Bekvämligheter9.3
Service9.5
Renlighet9.5
Gästanvändare
Svit Lägenhet
Bodde på juli 2024
Familj
9 recension
5.5/10
Publicerades 30 aug. 2024
My favourite part of the hotel is the self serviced laundry. The guest room itself is quite old and smelly. Furniture is dirty and bed linen is tired. Breakfast is average. Overall the hotel is far below the standard of Sofitel and definitely not a 5 star hotel.
Översätt
Svar från boendet: Bonjour guest,Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Your feedback is very important to us. New quilts have been purchased and their are on the way, the hotel has just started renovating the new furniture. I am a appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I am Guest Experience Manager Lisa hope to see you again
Your Jamaican Girl
Superior-rum i queensize
Bodde på maj 2024
Par
14 recension
9.0/10
Utmärkt
Publicerades 11 juni 2024
I had an amazing time, of course Sofitel never disappoints! 💜 The facilities were up to par, the food was exquisite and the service was top-notch. Everything was quite impressive, from the in-room dining experience to the indoor fitness center. The room was decorated free of charge at my request and spa packages were reasonably priced.
Översätt
6/8
Svar från boendet: We regret that we have not been fully satisfied with you.We know that the more trust we get, the more we ask ourselves to do better, so as to live up to everyone's expectations. We will adjust the shortcomings as soon as possible, and look forward to your visit again in a better state. Sofitel Harbin wish you a pleasant trip!
ckate
Lyxrum, två enkelsängar
Bodde på dec. 2022
Familj
3 recension
9.0/10
Utmärkt
Publicerades 29 jan. 2023
Indoor swimming pool temperature was enough to swim, hotel staff was all kind and sorted out everything quickly. We even could enjoyed the Lion Dance at the hotel lobby on the first day of ***** New Year.
交通:Hotel is just next to Wanda Mall so we could go LaoChangChunBing branch and big supermaket easily.
卫生:Pleasant stay except for some smoking smell.
Översätt
Svar från boendet: Thank you for sharing your experience with us. I hope you will have a wonderful stay at Sofitel Harbin,We will focus on your feedback, the New Year new atmosphere, I wish you a happy ***** New Year, all the best-——Sofitel Harbin
Svar från boendet: 真的很希望這次哈爾濱之旅能夠給您留下難忘的回憶,哈爾濱索菲特大酒店作為較早的五星級酒店,我們一直很努力地做好自己,發展自己,包括我們新引進的優眠床,氧吧房,自助洗衣房,小童樂園等等,無一不是為了更好的為賓客們提供優質的住宿環境,包括我們的服務也在不斷地優化,在您訂單生成的那一刻我們的WX管家隨時恭候您的光臨。感謝您和我們分享您的住宿體驗,期待能與您再次相聚在哈爾濱索菲特大酒店。祝您旅途愉快!
Svar från boendet: 非常開心能夠收到您的優質評價,時刻關注客人住宿體驗,營造優質的住宿環境,提供客人需要的服務是酒店重要的發展目標之一,哈爾濱索菲特大酒店是首家擁有有自助洗衣房的五星級酒店,我們還引進了智能優眠床,是寵物友好酒店,五葉級綠色飯店,在總經理的帶領下,我們對未來有着更深的憧憬,希望我們是您旅途中的理想驛站,讓您的出行變得更加便捷,舒適。再次感謝您的慷慨分享,期待您的再次光臨,祝旅途愉快!
Svar från boendet: 感謝您在眾多商家中選擇哈爾濱索菲特大酒店,所以我們不會讓您失望,哈爾濱索菲特大酒店設施齊全,餐廳,酒吧,泳池,健身中心和SPA,還有好玩有趣的小童俱樂部,還有舒適的主題家庭套房,自動洗衣房等等,當然這麼可愛的小動物任誰都想它能常伴身邊,所以寵物房也是不能少的,所以我們的WX管家提前為您做了安排,希望您和您的愛寵能夠喜歡,期待您的再次光臨,祝您旅途愉快!