Huarong Hotel (Harbin Railway Station Railway Museum Store)

Hotel looks ok from outside (huge hotel building) but from inside, toilets at lobby are extremely smelly and no place to charge phone (kind of disappointing for a four star hotel). Receptionist very rude too

The hotel was in the superb location. It was very close to the Province Museum metro station. It took me about 5min to walk to the station for line 2 and line 1. Line 2 will take you to the most of the famous place such as the Sun Island, the Ice and Snow Festival, the Walking street Zhongyang, the Sophia Cathedral square.. The hotel is also near the Hongbo underground shopping center where we can buy a lot of good winter stuffs for the -20°C. The hotel is close to many good restaurants around. Everything is about 5 min walk. Staffs are nice specially Ms Wang who helped us to book for the massage service and call out the taxi to bring us to the Blind massage address. She even use her account to book for us so we can get the very good price. Thanks a lot Ms Wang for your dedicate support. We are so appreciated. The buffet breakfast was nice with a lot of variety for Western and Asian. They changed the menu daily so we dont get sick of it. The only downside is the building was a bit old and dated. The shower ceiling start to be moulded. The water pressure is good and strong. Room temperature can be manually adjusted by our preference. The bed was comfortable to guarantee a good night sleep.The house keeper was doing a good job to keep the place clean. Overall the hotel is a good place to stay if you are not fussy. We were out all day explored in the cold air, we need a good bed to sleep, a hot shower and hot bath to relax, a warm room with a cozy sofa and wake up with a nice breakfast. What's else do we expect ???

超絕爛的體驗 進房間就看到上一個住客的面膜紙p1沒收走，地面超級多頭髮p4，喊了客房過來就是收走了垃圾，本想着算了只是一次不到位，加上雪鄉回來太累了，就直接睡著了（此時十點多兩人均未使用廁所） 早上起來使用洗手間發現馬桶蓋子內側，圈背面有許多尿液凝結物（拍照時已經用水沖了正面的所以沒拍到，翻起來一看驚為天人） 早上7點44分首次撥打前台要求處理，回覆：只有31樓有空房間，晚些打掃新房給您換，但在這之前要阿姨來查看。期間到8分15分撥打電話均無人接聽p5，且阿姨並沒有來查看或打掃。 手機撥打電話的原因是：房內座機未連接且無前台號碼標識，經8.15電話詢問得知前台電話8101，這種號碼整個房間內沒有標識有人能猜到嗎？ 8.15催促後十分鐘左右阿姨來查看，結論：衹能幫你擦掉。於是使用9點04分座機再次和前台聯繫，前台換人了一問三不知，再次要求換房時前台回覆3分鐘給你回電話，但根本沒有回覆。 9點11分再次我打電話給前台，説至少需要半小時打掃，可笑的是此時距離問題反饋已經過去了半個小時多，等待許久以後換了31樓的房間，這間房間更加離譜了，馬桶圈依舊黃尿結晶滿滿，浴室吊頂銹跡斑駁，整個房間牆紙受潮發黴，床單被褥有明顯黴味及香煙味，呆了十分鐘以後開始咳嗽。 最後衹能直沖前台，換到了剛退房打掃的1806。進去的時候主管和阿姨在緊急查看馬桶圈。 此刻10點40分。中央空調也會帶來濃郁煙味 1806依然有恐怖的事情發生，14點左右，有一堆情侶用房卡刷開了我們的房間門，他們説前台給開的1806，這件事情非常嚴重，不管是前台開錯還是什麼，這是各種安全問題。 簡單來説在華融的早上3個小時刷了2個房間的不知道什麼時候的男人留下的尿結晶，非常勤勞的體驗。經歷陌生人闖入，安全問題極大隱患。