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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.4
Service4.6
Renlighet4.6
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Negativa recensioner(72)
Catherine sc
Deluxe-familjerum
Bodde på nov. 2024
Familj
2 recension
4.5/5
Utmärkt
Publicerades 13 jan. 2025
I had a wonderful stay at this hotel! The location is unbeatable, conveniently situated near key attractions and making it easy to explore the area. The staff was incredibly friendly and attentive, always ready to help with a warm smile, and they even provided breakfast. The room was spacious, the bed was very comfortable, and the bathroom was bright. The only drawback was that the bath towels had some stains, which could be improved.
Översätt
Svar från boendet: 尊敬的客人,非常感謝您選擇入住我們酒店,對於此次入住沒能給您帶來愉快的體驗,我們深表抱歉,您所反饋的問題我們酒店內部管理人員非常重視,並瞭解情況:1.酒店的浴巾都是統一洗滌的,之前並未有客人反饋過污漬情況,我們會考慮換一家洗滌公司已經和相關部門反饋進行整改了,很抱歉給您帶來不適,此次是一次意外,我們會立即通知酒店相關部門進行整改,我們十分重視每位客人提出的寶貴意見,並努力改善服務中出現的不足,用心服務好每一位客人,期待在您下次光臨時帶給您全新的入住體驗,真誠的歡迎您再次入住!
Anonym användare
Queensize-rum i business-klass
Bodde på nov. 2024
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 25 dec. 2024
Jingu Hotel is the best hotel for 1st timers like me!I Love this hotel so much!so convenience, clean and most importantly located at centre of Zhongyang Street!very Even it's hard to communicate but an effort from receptionist using translator is so great!keep it up the good service
Översätt
Svar från boendet: Thank you for your recognition of the hotel. We will always do a good job in the reception service, and will strengthen the training of English dialogue for employees. Welcome to JinGu Hotel again. Welcome to the charming city of ice and snow.
Woodlands Caterpillar
Deluxe-familjerum
Bodde på nov. 2024
Familj
14 recension
4.5/5
Utmärkt
Publicerades 29 dec. 2024
Good location, average service however the cleaning auntie very friendly and helpful. With the price considered worth it.
Översätt
Svar från boendet: Thank you for your recognition of the hotel. We will always do a good job in reception service. Welcome to Jingu Hotel again.Welcome to Charming Ice and snow City
Muled
Deluxe-familjerum
Bodde på nov. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 11 dec. 2024
The place is really very convenient. The staffs are very helpful and friendly no doubt they don't understand english. I enjoyed my stay there. Highly recommended. ❤
Översätt
Svar från boendet: Thank you for your recognition of the hotel. We will always do a good job in the reception service, and will strengthen the training of English dialogue for employees. Welcome to JinGu Hotel again. Welcome to the charming city of ice and snow.
Ein Heng Lim
Tvåbäddsrum i business-klass
Bodde på nov. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 3 jan. 2025
Hotel is great with friendly and helpful staff. Location is very good , plenty of restaurants within walking distance. Zhongyang dajie is right in front of the hotel. Very happy to have stayed in the hotel and will definitely come back again given the chance.
Översätt
Svar från boendet: Thank you for your recognition of the hotel. We will always do a good job in reception service. Welcome to Jingu Hotel again.Welcome to Charming Ice and snow City.
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på nov. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 28 dec. 2024
Great location right on Zhongyang Road (Central Street). Friendly staff, especially Ms Xu Xuelai, who spoke English and was very professional and helpful.
Översätt
Svar från boendet: Thank you for your recognition of the hotel. We will always do a good job in reception service. Welcome to Jingu Hotel again.Welcome to Charming Ice and snow City
Sunny
Tvåbäddsrum i business-klass
Bodde på nov. 2024
Par
1 recension
2.7/5
Publicerades 29 dec. 2024
Bed sheets not change everyday. We have to wash the cups ourselves everyday. Not consistent in the room service. Never replenished toilet roll even when little bit left, have to call and get from them.
Översätt
Svar från boendet: Dear guest, thank you very much for choosing to stay at our hotel. We deeply apologize for not being able to provide you with a pleasant experience during your stay. Our internal management team attaches great importance to the issue you have reported and has dedicated personnel to track and handle it. We will also keep track of the progress in the future. May you rest assured that your next stay will be completely refreshed. And understand the situation: 1. Regarding the issue of changing bed sheets, the cleaner needs to wait for the guest's notification, otherwise they will not enter the guest's room without their permission. The cleaner cleans the room carefully every day. 2. Adding toilet paper also requires waiting for customer notification. This was an accident, and we will immediately notify the relevant departments of the hotel for rectification. We attach great importance to the valuable opinions raised by each guest and strive to improve the shortcomings in our service. We serve every guest with care and look forward to bringing you a brand new stay experience during your next visit. We sincerely welcome you to stay again!
Gästanvändare
Tvåbäddsrum i business-klass
Bodde på nov. 2024
Res med vänner
3 recension
4.7/5
Otroligt
Publicerades 29 dec. 2024
Fantastic location right in the middle of Zhong Yang Street.
Amenities were well stocked.
Check-in staffs could have been more smiley.
Översätt
Svar från boendet: Thank you for your recognition of the hotel. We will always do a good job in reception service. Welcome to Jingu Hotel again.Welcome to Charming Ice and snow City
Gästanvändare
Queensize-rum i business-klass
Bodde på nov. 2024
Familj
1 recension
4.7/5
Otroligt
Publicerades 22 dec. 2024
We had an amazing stay at Jingu Hotel Harbin! The hotel is perfectly located on the famous Zhongyang Pedestrian Street, making it convenient to explore the city. Manager Liu went above and beyond to make our visit memorable. Traveling with our three kids, we were delighted when he treated all of us to the hotel's special Harbin specialty ice cream – a thoughtful and delicious gesture. He also kindly arranged a late checkout until 5 PM, which was incredibly helpful since our flight was later in the evening.
The breakfast at the hotel was good, offering a wide variety of options. Our kids especially loved the cupcakes, and we all enjoyed the live noodle station. The selection was mostly Chinese cuisine.
Though the interior of the rooms seemed dated, the rooms were spacious, well-maintained, and featured bathtubs that added a touch of luxury to our stay. The overall service was impeccable, and the staff was attentive and welcoming. Highly recommend this hotel for anyone visiting Harbin.
Översätt
Svar från boendet: Thank you for your recognition of the hotel. We will always do a good job in reception service. Welcome to Jingu Hotel again.Welcome to Charming Ice and snow City.
Gästanvändare
Jingu Premium City-view Cozy Twin Room
Bodde på nov. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 12 dec. 2024
Good hotel , good Service and ofcourse good location
Manager Xu was very helpful and got very good skill in english. I would recommend this hotel.
Översätt
Svar från boendet: Thank you for your recognition of the hotel. We will always do a good job in reception service. Welcome to Jingu Hotel again.Welcome to Charming Ice and snow City.
TravellingCorn
Queensize-rum i business-klass
Bodde på nov. 2024
Ensamresenärer
3 recension
5.0/5
Enastående
Publicerades 5 jan. 2025
Smacked next to central street so I can have access to everything I need. Short walking distance to Sophia church too. I really enjoyed my stay in Harbin thank you!
Översätt
Svar från boendet: Thank you for your recognition of the hotel. We will always do a good job in reception service. Welcome to Jingu Hotel again.Welcome to Charming Ice and snow City.
Watcharapol
Queensize-rum i business-klass
Bodde på dec. 2024
Annat
3 recension
5.0/5
Enastående
Publicerades 6 jan. 2025
Right on the central street. Bell boy is very attendtive and very helpful.
Översätt
Svar från boendet: Thank you for your recognition of the hotel. We will always do a good job in reception service. Welcome to Jingu Hotel again.Welcome to Charming Ice and snow City.
Nicolepsc
Deluxerum i queensize
Bodde på feb. 2024
Familj
8 recension
5.0/5
Enastående
Publicerades 2 mars 2024
Good location, everything satisfied. Clean, spacious, comfortable. Breakfast choices a lot and tasty. Children stayed happily 😊
Översätt
Svar från boendet: 感謝您的入住,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗。再次感謝您的點評,真誠期待您的再次入住!
EVGENII
Tvåbäddsrum i business-klass
Bodde på jan. 2024
Familj
329 recension
4.0/5
Mycket bra
Publicerades 10 mars 2024
Nestled of Harbin, this hotel provides a warm and inviting atmosphere. The rooms are spacious and elegantly decorated, creating a cozy ambiance. The on-site restaurant serves delectable local cuisine, allowing guests to savor the flavors of the region. The hotel's proximity to popular landmarks and shopping districts is a significant advantage for those seeking to explore the city.
Översätt
Svar från boendet: 非常感謝您選擇入住金谷大廈酒店並分享您的入住體驗,酒店位於中央大街185號,毗鄰美麗的松花江畔和兆麟公園,周邊餐飲娛樂選擇非常多,環境優美,交通便利。 您的滿意是我們最大的責任與榮幸,您的到來及肯定是我們不斷進步的動力與方向,非常感謝您對酒店肯定及支持,期待您的再次光臨!
Aleksei
Jingu Premium City-view Cozy Twin Room
Bodde på juli 2024
Familj
6 recension
5.0/5
Enastående
Publicerades 6 aug. 2024
Good hotel in very good location. Room was upgraded to Deluxe by request. Breakfast was good. I’m very satisfied to stay there.
Översätt
Svar från boendet: Thanks for choosing our hotel during your trip in Harbin! And we are also appreciated for your positive comment which is a motivation to us! We hope everything is getting well with you and your friends. Hope to see you again in Harbin and our hotel!