Le Roi Haridwar Hotel

Located in the Haridwar station vicinity enabling easy access to all transport system and near market. However, basic facilities for toiletries were missing whatsoever were supposed to be available on demand. On asking for the same, the attendant and receptionist/in-charge says "guests in all three rooms are from the same family, so you can share available toiletries". Such unprofessional and ridiculous attitude was surely out of my expectation and very much shocking. Next morning, waiting time for payment of dinner bill was also as awful as their behaviour. No one was available in the reception desk and no support service to attend guests.

Hotel needs a complete renovation. The matts and tiles at the entrance needs major repairs. Bed sheets and towels are quite old and toilet seats need replacement. Thorough cleaning of the hotel is required on urgent basis. Room windows lacks proper fixation.

I had high hopes for Le Roi Haridwar Hotel, given its claims of being one of the best in Haridwar, but my stay on March 31, 2025, was a complete letdown. My wife slipped and fell on the stairs at the hotel entrance that morning, and what followed was shocking. The staff did nothing to help us—not even offering essential assistance or concern. Worse, the hotel didn’t have first aid available, forcing me to scramble for bandages and medicine on my own to tend to her injuries. The lack of care and professionalism from the staff was appalling, and it left us feeling neglected and offended. For a hotel that markets itself as top-tier, not having something as essential as first aid is unacceptable. We checked out immediately after this incident, as we couldn’t trust the establishment to prioritize guest safety or well-being. I strongly advise potential guests to think twice before booking here—our experience was far from the hospitality one would expect.