Y Branwen Restaurant & Rooms - Adult Only and Dog Friendly

I arrived at the hotel early evening, it was in complete darkness, no lights on anywhere, not even the car park. It looked closed/shut down. A man opened the front door with just the reception light on, he struggled to speak English, I could barely understand him. He told me the hotel was closed and just I would be staying alone at the hotel with only him, which as a solo female traveller I was very uncomfortable and felt very venerable with this situation. He did not understand why the booking had been taken, even if it was last minute. There was no heating or hot water. When he showed me the room (not the one I had booked), it was much smaller, there were a couple of heaters. I asked if the hotel lights would be turned on to be told only the stairs lights would come on if I walked through, not that I would be walking through the hotel or car park in darkness on my own! I told the man I was very uncomfortable with this situation and requested a refund, he said he understood why I would feel uncomfortable but could not offer a refund. I have tried contacting the hotel to request a refund, I am still waiting for a response.

There was a very limited choice of ales, only lagers and bottles. Food was well cooked and tasty, but really overpriced and small portions. For example, salmon, tomatoes and tender sweet broccoli was nearly £20!! Service was good and friendly

Perfect spot for us! We planned a last minute trip to walk Snowden over the long weekend and found Branwen hotel online. The owner was really lovely and very accommodating. He also had great local knowledge and made some useful suggestions when planning our trip over Snowden and of other things to do in the area. The bar was stocked full of delicious Gin and we enjoyed the fully Wlesh breakfast each morning. Rooms were perfect, clean and comfortable. We’d visit again and definitely recommend!

Sunday 5th may be trying to ring this hotel (from Spain where I live) in order to pay for dinner for my brother,wife and mother in law, stating here and eating here, overnight. Impossible to to get through on the phone....just an answering service stating the times the bar and restaurant open..,. five phone calls in 2 hours from Spanish and UK phones and no answer !!! So unable to pay for dinner and wine for my brother's anniversary. Might be Sunday evening but if the restaurant is open as stated then someone should answer the phone. WHAT IF it were an emergency and a family member was attempting to contact a guest ??? Not good.

The hotel was excellent ,staff were lovely food was excellent, room and bed was very comfortable lovely position overlooking the sea ,would definitely stay again easy to find ,we were the only ones staying but nothing was too much trouble very clean as well

What’s not to like. I stayed here for 2 nights on business and also had my dog with me. This is the most welcome I have been made to stay anywhere before when travelling with my dog. I had a clean and tidy room and nothing was to much trouble. My dog loved the beach walk which is a short walk across the road. I will definitely stay here again. Make your own mind up and stay, ignore the negative snowflakes who have left poor feedback. Loved it. PS. The breakfast was fantastic.