Eurostars Los Agustinos

Housekeeping needs improvement and supervision- I found close to the TV 2 pillowcases that supposedly was dirty from the previous guests.

Oh my, where to start. A beautiful building filled with tired mismatched faux leather 1970’s furniture. Looks like they have been to house clearance auctions. Bathrooms clean but very tired Whole building is stiflingly hot, even though it was 15 outside. Aircon made a loud clunking noise every 10 mins. Breakfast was the poorest offering I’ve ever seen, really grim. We went to the hotel opposite which had a nice bar and restaurant instead. Avoid!!

Firstly, the building is beau and have a great potential, but too many issues to solve. On check in I asked for the training room which is listed in the app, they just said that “no it’s wrong, we don’t have” even if I said this was the reason I chose the hotel, no effort was made to either arrange or make up for the miss. The key is so huge you need to bring a jacket with a big pocket or a bag to carry it around? 4-star hotel pretending to be a respectable chain must be able to get key cards in 2024? Breakfast worst I have seen in Spain ever, any level, no 2 stars here even. Two managers or something that clearly did not want to work physically and another person who refilled buffet, however 14 dirty empty tables and not one clean available upon arrival. Tables were made up on the go when guest arrived and everyone ate in a dirty messy environment around them. Not busy, three other tables eating at same time as me. Selections terrible, hardly any bread, some tired ham, little fruit, that’s it. Never seems this? I’m used to nice spread once I go 4-star. If I would not have pre-booked I would have walked out of it, now I had a plate of ham, some juice and a coffee. Disaster. Environment as the building etc is nice, but upkeep cheap. One color carpet in room that was due to change 2-3 years back in some more used area like the entrance? Sorry but this does not cut it at all.

Beautiful hotel in an old building. Elegant yet with modern amenities. Location is in the heart of old Haro within easy walking distance to the popular sites.

Old monastery converted to hotel. Classic property and large rooms.

Overall this was a beautiful property but needs work on the humid and musty smell in the rooms as well as the air conditioners in the rooms. I guess since it was cold only hot air was blowing. Left windows open in the evenings which also helped with the stench. The staff was very nice. Fernando, the bartender, was outstanding as was the lady keeping up with breakfast.

Great location in the unique quiet town of Haro

Breakfast was the best. It is an older hotel that needs a lot of improvements.

Beautiful and great location. Our first night at the hotel, we dined at the hotel restaurant… Magnificent! The food service decor was impeccable. They also offered a nice selection of wines from the local region.