Comfort Suites Humble Houston IAH

Oh my God, do not stay here you will be terrified. My kids was scared. We was in a room where the couple Next Door was fighting seem like they was busting through the walls. We also woke up with bites all over us from Bed Bugs I have Redd bites all over me and my kids. The owner was nowhere to be found and every time you call you can never speak with him. The front desk person that worked the night that we stay there he couldn’t authorize a refund and we have paid to stay there a week in which we only stayed five hours before we were waking up by Bed Bugs and they were full of blood. I still haven’t gotten my refund. I still can’t talk to the manager. I would not recommend this hotel to anyone.

I was given a handicap-accessible room on the first floor, and the moment I walked in, I could see it was extremely outdated and worn out. The room had a musty feel, and the towels in the restroom looked like they had already been used—completely unacceptable. I stayed for less than five minutes before deciding to check out. This was not a place I felt comfortable or safe staying in. Definitely not worth the time or money.

Stolen Our vehicle was stolen at property. We were parked right in front of office. They took a 2500 high Sierra Denali. We needed an extra day to stay to get everything situated. We got a minimal discount on stay. Only staff member was helpful

The manager Ms James was exceptional in catering to our needs and accommodation

Near airport and driving distance to dining and shopping. Nice room with plenty of parking.

Arthur was very helpful at checkin and i appreciated him calling the room to ensure everything was good with the room!