Residence Inn Hartford Downtown

#負評#對性價比，走廊隔音失望；这次三晚的入住体验极其极其的糟糕，因为1月25号和26号已经住过两晚，感觉还可以，所以3月份又定了3晚，没想到是一场恶梦。入住第一晚很晚才入住的，入住以后发现空调声音超级超级响，基本上超过七八十分贝的声音，由于深夜了，就忍到了第二天一早向酒店前台反应了这个问题，没想到酒店前台一口回绝沟通，说所有的房间都是这样子。没办法又向携程客服反应了这个问题，携程客服很努力的帮助我们沟通，但是沟通还是无效，酒店的态度还是很强硬，没办法，只能晚上睡觉把空调关掉然后早上起来再开启。真的是有史以来入住体验最差最差的酒店了！价格也不便宜，同样的价格可以住很好的品牌酒店了，只因为这里的房间大一点，然后一月份住的两晚感觉还行，没想到入了一个大坑！在这里说一句，携程还是很负责任的，会耐心的帮助沟通并给予一定的补偿，谢谢携程。

位置挺好，很方便

I stayed at this hotel for 5 nights with a group of 8 when we staff volunteered at a con. Almost fully stocked with all paper towels, utensils, soap, silverware, tupperware, though no dishwasher cleaner. Eight people won't fit in all its uses, for example there weren't enough beds for everyone so I had to sleep on an inflatable mattress that we brought, on the floor. Not enough plates and cups for eight people either. Spacious, with two showers and a walk-in closet on the upper loft!! Plenty of outlets! Strong wifi connection, TV can be used for a limited number of cable channels, and also Youtube, Pandora, or Netflix. Ground floor bathroom towel hanger broken and fell twice. Door knob to the unit a bit old and felt like it could break off. Toilet's flushing sometimes irratic. Could use basic repairs in some areas.

The hotel is perfectly located in downtown Hartford with lots of restaurants located within walking distance as well as some convenience stores to stock up on essentials. The rooms are HUGE with the living room & kitchen area separate from the bedroom loft. Perfect for an extended business stay downtown.

Nice clean comfortable modern hotel. Conveniently located close to everything you will need plus more. We were not sure about security but we felt completely safe. The rooms are larger than we expected especially for a city downtown location. Parking was very easy but sort of behind the hotel.

We have been going to the Residence Inn in Hartford for more than a decade. Up until now, we have found the hotel to be a perfect place for a night or two. While the Marriott staff was friendly and welcoming, our stay this past weekend was disappointing due to the condition of the room. From cracks in the bathroom tiles, to worn out carpet and furniture, chips and scrapes most everywhere including a two-inch hole in one wall and a popped-up ceiling tile with a cut wire tangling down near the shower head, what used to be a newly renovated landmark hotel in 2014, has become saddle sore, weary and scruffy. Even the pamphlet for the Marriott Bonvoy Card was a sign of neglect. It is really a shame since most of what we noted are cosmetic issues. With nightly rates getting near $400.00 a night, there is no value left in staying in this old shoe. We hope that an overdue renovation is the works. In the meantime, we will look elsewhere when we head for Hartford.

Great location - walking distance to Bushnell Park, Science Museum, Wadsworth Art Museum, Riverside Park, and many restaurants. Free breakfast, staff is friendly, rooms are clean and pleasant. Had a great stay.

I've stayed at this hotel many times, but I had to take away points for stains on the linen, tv didn't work, tries to call front desk,but line was busy. No oven in my room just the stove top. Bathroom not that clean,but manageable. We stayed here for a Retro gaming convention. Despite these small issues I will stay here again. I still love this hotel and city.

Decently comfortable and relatively clean. Not the friendliest staff but they weren't unfriendly either. It's a good quick stop off of the beaten path. I wish hotels would pay attention to the details of cleaning the room the bathroom could have been cleaner - I do have very high above average harsher standards. Ergo, four rating versus three.