Hampton by Hilton Hefei Economic Development Zone recensioner

Review: I had a disappointing experience during my recent stay at this hotel. Last year, the staff were excellent, but this year, I encountered issues. After staying for a few nights, I realized I had misplaced my bag. I approached the receptionist, a woman who had been working that night, to inquire if she had found anything on the chair or if I had left something behind. Instead of assisting me, she shouted in my face, repeatedly saying, “No, no, no, before I start talking to send her my problem.” This response was both unhelpful and unprofessional. Effective communication and assistance are crucial in hospitality, especially when guests are seeking help with lost items. Such behavior not only reflects poorly on the individual staff member but also on the hotel’s reputation as a whole. I hope the management addresses this issue to ensure future guests receive the courteous and helpful service they deserve.

Limited English Speaking Staff, very good for local Chinese travelers

Hotel is clean and staff are helpful. It come with breakfast with many choices too (I enjoy my yogurt drink everyday). Will definitely come back to this hotel again when I visit Hefei.

Lovely place, cat café next door!

Good service, resultants and supermarket near Hotel.

Perfect place to stay in Hefei

Overall the experience is good but I think the carpet is too old in the room it needs replacement m

The service and the staff at the counter is great, esp Qianqian and Guigui. We had an amazing breakfast. Ps when we check out, the counter staff gave me a free parking coupon. All told, Hampton by Hilton is a great choice.

Nice view from corner deluxe suite room. Seconds away from a Starbucks. Nice parks in walking distance and it's an easy taxi ride to 2 or 3 museums. Breakfast is good (Western food and Chinese), but the restaurant was only open for breakfast so had to go off-site for other meals (maybe this was just during Spring Festival).

OK location

in the shopping hub but the area lack luster.

Nice hotel

這次入住體驗很不錯，酒店服務態度不錯，小姐姐很熱情！酒店環境很好👌房間設施齊全，乾淨清爽。位置在中環城附近方便快捷出行，吃飯逛街都方便，辦理入住手續也挺快捷的，早餐是中西結合的可選性很多，餐廳衞生也是很乾凈整潔，很滿意的一次入住體驗，強烈推薦，下次出差來合肥首選經開希爾頓歡朋

酒店真的超級滿意，環境優美，房間衞生乾淨整潔，隔音效果也很好。前台小姐姐服務態度特別好。房間寬敞舒適，衞生間乾濕分離。早餐也特別好吃，很豐盛。旁邊就是中環城購物中心，晚上還可以去逛逛。附近有地鐵站交通很便利👍