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Verifierade recensioner
Läge och interiör4.1
Bekvämligheter3.9
Service4.0
Renlighet4.1
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Wu Shunfann
Familjerum
Bodde på aug. 2024
Familj
2 recension
4.2/5
Mycket bra
Publicerades 9 okt. 2024
The hotel was located just in front of the Heilbronn Hauptbahnhof, which was superb for families with elders. The cleanliness was nothing to worry about, room design was simple and neat. With air conditioners was a big plus point during the summer! Definitely will staying here again when coming back to Heilbronn, one of the best stay throughout my travel!
Översätt
Gästanvändare
rum-icke-rökare(dubbelsäng)
Bodde på okt. 2024
Ensamresenärer
2 recension
4.2/5
Mycket bra
Publicerades 17 okt. 2024
Excellent small hotel. Very clean and away from the main street so it’s very quiet at night. Beds are very comfortable. My only complaint is that they don’t have a check-out process, so the cleaning staff don’t know if you have left or you are still in your room. The cleaning staff opened the door to my room at 8:30am on the day of my departure. I had just come out of the shower and was not wearing any clothes.(Check-out time is 12:00) I suggest implementing some kind of check-out process, or instructing staff to wait until 12:00 for opening the doors in occupied rooms.
Översätt
Precious Joy
Bodde på aug. 2023
Res med vänner
2 recension
4.7/5
Otroligt
Publicerades 1 sep. 2023
Hello!! The room is very clean and have enough space. About the personnel, when I checked last August 31, 2023 around 5PM, the staff in the front desk was NOT FRIENDLY. I know & I understand that she is a foreigner because I am a foreign in Germany too. But she must act friendly AND POLITE. BUT the staff who is incharge & who entertained me in the front desk in the morning of September 1st was very friendly AND ACCOMMODATING. Then overall, I would recommend this hotel and I will give it a 10/10stars. More power!
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Gästanvändare
Trebäddsrum
Bodde på apr. 2022
Res med vänner
1 recension
3.5/5
Publicerades 1 juli 2022
The hotel was nice. Very convenient location, at a walking distance from the train station.
However, there’s no one there in case you have any issues.
For example, one person in our group had problems with his back and he had to wait until the next day to request a pillow and they didn’t give us any since they said their policy is to have only 1 per person (a bit extreme and not too nice for the customers).
So just be aware that this is good for the price but not the best if you have any problems.
B&B Hotel Heilbronn is a simple hotel, clean and well organised. Very close to the station, it has friendly staff and a mediocre breakfast. Nothing to complain about, recommended for short stays for business.