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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.4
Service4.7
Renlighet4.6
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HertheTraveler
Deluxe Affärssvit (2 sängar)
Bodde på sep. 2024
Ensamresenärer
12 recension
3.2/5
Publicerades 1 nov. 2024
The hotel did the best that they could but unfortunately there was a bug problem and whenever I turned on the lights many bugs would land on the bed because they were attracted to the surface. The hotel changed my room but the same problem was there so I had to keep the lights off which was very inconvenient. The staff was very kind and I appreciate the efforts they made.
Översätt
6/7
Svar från boendet: 尊敬的賓客您好!非常感謝您入住我們的酒店及對酒店的點評,給您帶來不好的體驗我們非常抱歉!您反饋的房間裏發現小蟲子的問題,因為河口天氣炎熱潮濕,蚊蟲較多,房間裏的燈光容易吸引蟲子進入。我們已經安排了工作人員進行消殺處理。再次向您表示抱歉,希望您能再次入住我們酒店,祝您旅途愉快!
Howdypanda
Deluxe-familjerum
Bodde på okt. 2024
Familj
6 recension
3.7/5
Publicerades 24 nov. 2024
Hotel was located about 15-20 mins walk away from Hekou/Lao Cai border. General cleanliness was there however, the room and lift reeks of cigarettes as the hotel allowed smoking in the rooms and although I requested for a non-smoking room, there were still cigarette scents everywhere in the room. Aside from that, basic amenities were provided and check in process was very quick.
Översätt
Svar från boendet: Dear guest, hello! Regarding the non-smoking room you mentioned, our hotel has taken the utmost measures to eliminate smoke odor. We have posted No Smoking signs in the rooms and elevators. However, due to varying levels of guests' awareness, we are also somewhat passive when it comes to dealing with smoke odor. We apologize for any inconvenience this may have caused you. Wishing you a smooth workday and a pleasant life!
Chuay Peng
Rabatt Tvåbäddsrum
Bodde på nov. 2024
Ensamresenärer
6 recension
4.2/5
Mycket bra
Publicerades 9 dec. 2024
The Front desk staff were helpful and friendly. 9 points out of ten for cleanliness.
Översätt
Svar från boendet: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Lothar Georg
Rabatt Tvåbäddsrum
Bodde på sep. 2024
Ensamresenärer
2 recension
4.5/5
Utmärkt
Publicerades 19 nov. 2024
The hotel is in walkable distance (about 10-15 minutes) from the Hekou / Lao Cai foot passenger border crossing. All parts of the hotels are very clean, including corridor, room and bathroom / toilet. The beds are very good, there is enough place in the room. The commercial center of Hekou is only a few minutes walk away, there can you find food stalls, restaurants and convenience stores. The hotel itself does not provide any kind of food. A taxi to the railway station Hekou North is about 25 -30 CNY and takes about 15 minutes. The hotel can order a taxi.
I can recommend this hotel.
Översätt
Svar från boendet: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Technology
Superior-dubbelrum
Bodde på mars 2024
Annat
263 recension
4.0/5
Mycket bra
Publicerades 17 apr. 2024
excellent stay, great location, and friendly staff. I would recommend it to my friend
Översätt
Svar från boendet: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Bastifantasti
Rabatt Tvåbäddsrum
Bodde på aug. 2024
Ensamresenärer
9 recension
4.2/5
Mycket bra
Publicerades 7 nov. 2024
Only a few minutes from the border. Very good location, lots of shops nearby. Apartment was clean and everything was fine. A small fridge would have been nice. Unfortunately I wasn't allowed to use one in the house. Nevertheless, I would recommend the hotel.
Översätt
Svar från boendet: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Gästanvändare
Rabatt Tvåbäddsrum
Bodde på juni 2024
Ensamresenärer
1 recension
3.5/5
Publicerades 8 juli 2024
The stay was all good but the bottled water provided within the room likely had been filled up with tap water. I became so sick when consuming it on the train. I only drank water that day. And after being so sick (vomiting and becoming super sweaty) it only became worse as I drank more of that bottled water.
Översätt
Svar från boendet: 外國友人您好!關於您説的酒店瓶裝水問題,1、酒店瓶裝水是康師傅牌品水,是供貨商家直接送到酒店。2、一瓶水成本就小,酒店沒有必要自己生產。3、給您帶去不好的體驗,深表歉意!祝您早日康復!
Ledims
Themed Room
Bodde på nov. 2023
Par
3 recension
5.0/5
Enastående
Publicerades 6 jan. 2024
Very nice and clean hotel, near the border crossing (5min by walk) and 10minutes to Hekou train station.
The staff was friendly but doesn't speak English...
Översätt
Svar från boendet: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Gästanvändare
Rabatt Tvåbäddsrum
Bodde på mars 2024
Ensamresenärer
6 recension
4.5/5
Utmärkt
Publicerades 21 maj 2024
The location is close to the border. Lots of restaurants and shops around. Room was spacious. Great value
Översätt
Svar från boendet: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
SE Khor
Rabatt Tvåbäddsrum
Bodde på mars 2024
Par
5 recension
4.2/5
Mycket bra
Publicerades 16 apr. 2024
Walking distance from the border.
Big room . Clean.
Value for money.
Had a good traditional massage rmb68/1hr ( 3~4 minutes walk from hotel) .
Översätt
Svar från boendet: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Faina W
Themed Room
Bodde på feb. 2024
Par
14 recension
5.0/5
Enastående
Publicerades 18 mars 2024
Very romantically decorated room. Room is very spacious and spotlessly clean. Free to use washing machine. Satisfied with my stay!
Översätt
Svar från boendet: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Komlan
Superior-dubbelrum
Bodde på juli 2023
Par
59 recension
5.0/5
Enastående
Publicerades 22 aug. 2023
Great hotel! Perfect location next to the border. Bed is comfy with clean sheets. Very professional staff.
Översätt
Svar från boendet: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Jan Vollmuth
Themed Room
Bodde på jan. 2024
Ensamresenärer
6 recension
4.2/5
Mycket bra
Publicerades 12 feb. 2024
Very big room at the 15th floor. Cleanliness was good enough. The location is great, very close to the downtown area. Overall great service.
Översätt
Svar från boendet: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Philip1604travels
Superior-dubbelrum
Bodde på feb. 2024
Ensamresenärer
13 recension
5.0/5
Enastående
Publicerades 27 apr. 2024
Good location, easy to find. Friendly staff and the hotel looks clean.
Översätt
Svar från boendet: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Daniil
Themed Room
Bodde på juli 2023
Res med vänner
1 recension
3.2/5
Publicerades 9 aug. 2023
Nice stay. There are cheaper choices around but the hotel is fair.
Översätt
Svar från boendet: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!