Country Inn & Suites by Radisson, Helen, GA

Easy check in

Hotel was in a very good location. Easy walk to restaurants in downtown. Rooms were very clean. Staff was very friendly. But just know this is not a new hotel. It’s definitely got some growing pains. Oh, and the breakfast was pretty good. You got your scrambled eggs, sausage and a waffle station. Plenty of parking if you have a nice car that you don’t wanna get dinged up by somebody parking next to you. We would definitely stay here again. But

Very disappointed, don't waste your money! Ok, first of all at checkin Dora was very nice. She told us that the elevator had not been working but was working now. Well, later on that day it stopped working again. It never worked again until we checked out. We were on the 3rd floor. Also, the heated pool was not heated. I asked and they told me that the heater had been repaired but now they had to wait on someone to turn on the propane which didn't happen during our stay. We had a suite with a separate bedroom with a pull out sofa and the sofa had a huge stain on it. The rest of the room was clean and we had plenty of towels. The bathroom is really small, not really even enough room to get dress in the bathroom. I would not stay there again. They really need to work on things. I even committed on how nice Dora was at check-in but when I checked out, I told her that if I would have known the elevator wasn't going to work I would have never checked in and she said I told everyone but no she didn't tell us there was a chance it would stop working. We had to walk up all those stairs.

Pleasant stay. The hotel needs additional elevators, room has been redone. Everything was clean. Sloppy remodel but still updated. Bed quality not ideal. Pillow quality could have been better by not the worst. Price point good. Would stay again

They gave us a room upgrade👍. Loved the 24/7 free coffee, tea and hot water in the lobby and cookies too! They also had a very good breakfast Only negative was even though each of the three floors had an ice machine, only one was working.

Pulled in on my way up north. Friendly staff. Overall pretty good stay. There was a hot tub in the same room as the bed that had some obvious wear and tear. Not sure if I was placed in the honeymoon suite or something. Lol.