SpringHill Suites Las Vegas Henderson

Friendly staff and great location. Breakfast included (gets busy). Ample amount of parking.

Las habitaciones amplias, muy Limpias y confortables, nos dejó a mi familia y a mí muy satisfechos

萬豪春丘的房間都是差不多，有基本保證，早餐也不錯。停車費15美元一晚，跟我説check out時候收。攜程訂房時説收我擔保按金，房費前台付款，訂單完成後退回按金，但是幾個小時後攜程把擔保轉成消費了，這個倒也無所謂，到酒店後，酒店看了我的訂單説是已預付。一般來説，酒店前台應該再刷我一點incidental的金額作為擔保，但是前台也沒刷，我好奇的是他們準備怎樣收我那15美元停車費。

很好的酒店

This place is run down. I can tell some remodeling took place, but it looks old and wasted. Carpet is dirty, couch has serious wear, bed is worn, as are the towels. The breakfast….well disappointing. No decaf coffee. Will not stay here again.

The hotel has a very nice loacation in Henderson. There is an Albertson's grocery store nearby. There is also plenty of eateries not far away from the hotel. Our suite was of good size and clean and well maintained. Breakfast was good and the staff was very nice and welcoming.

We really liked this hotel, we have stayed here twice. HOWEVER: We stayed in January via travel rewards and upon check-out the hotel said it was not paid and the entire charge was put on my credit card. I checked-in with my rewards reservation number and they had my name in the system. We have called through the rewards company four times sinceJanuary and the manager is never there during what are stated as his hours. Supposedly he is the only one who can check for the payment in the "virtual portal." I finally resorted to filing a credit card fraud claim and the charge was reversed. Very disappointed in this hotel. It is either fraud or disorganization and I do not have more time to devote to them in either case.

We had an enjoyable and comfortable stay -- Jeremy checked us in quickly, efficiently and with a genuine smile. All the room furnishing were in fine condition and the location was quiet, but close to plenty of stores and restaurants. The pool was out of service (not an issue for us), but guests here were allowed to use the facilities at TownPlace Suites across the parking lot. I'd have no problem staying here again!

We were not told at check in that we had to request maid service 24 hrs in advance. Can’t believe that a Marriott chain has stooped to this level, but ok. So the next day we requested our room to be serviced, nothing. This continued each day after requesting the service each day. We had to ask the front desk for additional towels and ended up throwing our used towels outside our door since they were in our way in the room. Totally unacceptable! The general manager was to be advised after our complaint to the front desk clerk. Surprise….we’ve heard nothing from the general manager! This will be our last stay at a Marriott chain.