Hotel-Restaurant Al Gallo Forcello.1530

I’m so sorry about this bad experience what we had to deal with at this accommodation. We spent here 4 nights, due to a skiing holiday. We deliberately booked a separated more spacious family room for comfort (costed 50€/night). On our arrival the room was dirty, and smelling. There was someone else’s trash in the bin, and hair all over the bathroom. Next to the beds on the floor and on the windows there were many dead flies and lots of spider webs. The heating in the rooms came from the Middle Ages, never worked and it was broken on several places. When we mentioned this problem to the staff, they made it somehow to be “turned on” for a couple of hours, then it was blowing cold air again. Ridiculous especially when there are -12 degrees outside. About the half pension: In the morning the breakfast is OK, never changing, not too much variety, but for a 3 start hotel it’s alright. About the dinner; it works funny. You need to order the food the previous night. The amounts are so small like in a gourmet restaurant. But the quality is bad and the food tastes like nothing. They gave the feeling that they are trying too hard to show something what they are really not prepared for. One sure, there’s always pizza margherita (as big as my palm) and spaghetti bolognese available. Shame on the Italian kitchen. The elevator doesn’t work properly, it has a feeling that it will break anytime. After these 4 nights of stay, we couldn’t believe it that we paid 1600€ for 3 person for 4 nights on a high season, and this is what you get for this much amount. We are highly disappointed. Hope they will change something about this, because the location of the accommodation would be incredible. But one sure, we never gonna come back here again. I attach pictures of this disaster.

Vi sono offerte sui fine settimana a prezzo particolare ma non dicono che le stanze singole non ci sono, perché ci sono solo due. Per cui poi ti fanno pagare i supplemento. Il vialetto che conduce alla ski room dovrebbe essere pulito perché con gli scarponi da sci si può scivolare e farsi del male. Le stanze non erano particolarmente calde. Il cibo è abbondante e saporito.

Abbiamo trascorso una bellissima vacanza con base in questo hotel usufruendo della mezza pensione. Posizione strategica al confine tra Friuli Venezia Giulia e Austria. Splendida vista sul laghetto. Camere ampie e pulite. Colazione gustosa. Cena sempre varia con scelta anche tra menù di pesce. C'è anche servizio ristorante in un' altra ala dell' hotel aperto ininterrottamente dal pranzo alla cena ed anche qui il cibo è delizioso. Noi siamo stati veramente molto bene! Staff gentilissimo, cordialissimo. Grazie mille per l' accoglienza!!